I've been with Diverse Diagnostics for about a year now and I've always had a good experience with them. Care advisors are always polite and friendly, and I like that sometimes when you email with an... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have found Diverse Diagnostics extremely easy to deal with and incredibly supportive. The consultants and nurses have been empathetic and very professional. The support staff have been exceptional... Vis mer
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The intake assessment was quite thorough, which I thought was great. Amy Duncan was lovely to talk to, and dealt with the more sensitive topics that can come along with ADHD very well. I appreciate th... Vis mer
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Everything about our experience with Diverse Diagnostics was a very professional and they were a absolute pleasure to deal with. They explained everything in detail beforehand and was available to ans... Vis mer
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4,7
Enestående
478 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brianna was super patient and helpful…
Brianna was super patient and helpful when I had to call up like a million times because I had questions
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to leave your feedback. We’re glad to hear Brianna was patient and helpful, and that she took the time to answer all of your questions.
We understand how important it is to feel informed throughout the process, and we’ll be sure to share your kind comments with Brianna and the wider team.
A great service
Chloe was very pleasant on the phone and explained everything well. Communication was sent promptly via email following our telephone conversation.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for sharing your feedback. We’re glad to hear Chloe provided a clear explanation over the phone and that the follow-up information was sent promptly after your conversation.
It’s encouraging to know you felt well informed from the outset. We’ll be sure to share your kind comments with Chloe and the wider team.
The entire experience with Diverse…
The entire experience with Diverse Diagnostics has been amazing. I have found them to be patient, caring, professional and super efficient. Thank you.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for your kind feedback. We’re glad to hear you found your experience with our team to be patient, caring, professional and efficient throughout.
It’s encouraging to know we were able to provide the support you needed, and we appreciate you taking the time to share your experience.
Very happy with Diverse Diagnostics
Very happy with Diverse Diagnostics. From first contact to my diagnosis of ADHD I’ve had a very pleasant experience. Response time is excellent and staff are very helpful, especially Caitlyn Aitkin. Many thanks.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear you’ve had a positive journey with us from your initial enquiry through to your ADHD diagnosis, and that our team’s communication and support have met your expectations.
It’s especially encouraging to know Caitlyn made a positive difference to your experience. We’ll be sure to share your kind feedback with her and the wider team.
Beyond poor service
Really poor service,not really interested in anything else but getting money from you. Appointments getting getting cancelled and now I hear nothing from them. Stay well clear of this place. Young girls reading off a script from a screen,then trying to relate to what you’re saying. Thousands of pounds wasted
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has left you feeling disappointed, particularly regarding appointment scheduling and communication.
We are committed to providing patient-centred care and take concerns like yours seriously. If you are willing to discuss your experience further, please contact our team directly so we can review what happened and address your concerns.
Excellent Experience Throughout Our ADHD Journey
We have had an excellent experience with Diverse Diagnostics throughout our child’s ADHD assessment and medication journey. Every member of the team has been kind, professional and supportive, and communication has been clear and prompt from the very beginning.
It’s clear that they genuinely care about the children and families they support. We are incredibly grateful for the service we’ve received and would highly recommend Diverse Diagnostics to any family seeking an ADHD assessment or ongoing care.
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear your family has felt supported throughout your child’s assessment and medication journey, and that our team’s communication and care have made a positive difference.
It’s especially encouraging to know you felt our team genuinely cared for both your child and your family. We appreciate your recommendation and your trust in our team.
Very quick and helpful
Very quick and helpful! Brianna supported our very quick turnaround request which we are very grateful for.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Brianna was able to support your request and help achieve the quick turnaround you needed.
It’s encouraging to know her prompt and helpful approach made a positive difference to your experience. We’ll be sure to pass your kind comments on to Brianna.
Great had a lovely experience
Great had a lovely experience
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for your kind feedback. We’re glad to hear you had a positive experience with our team and that your journey with us was a good one.
We appreciate you taking the time to share your review and thank you for choosing Diverse Diagnostics.
Caring
Amy was thoughtful and informative throughout -- she took the time to properly explain the options and answered my questions clearly. Really helpful, thank you!
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for sharing your feedback. We’re glad to hear Amy took the time to explain your options clearly and answered your questions in a thoughtful and informative way.
It’s encouraging to know you felt well supported throughout the conversation. We’ll be sure to pass your kind comments on to Amy.
Lovely call handler very attentive
Lovely call handler very attentive
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to leave your feedback. We’re glad to hear you found our call handler attentive and that your experience was a positive one.
Providing a supportive and welcoming service from the first point of contact is important to us, and we appreciate you sharing your experience.
Really good made to feel relaxed all…
Really good made to feel relaxed all through conversation
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for sharing your feedback. We’re glad to hear you felt relaxed throughout your conversation and that our team helped create a comfortable and supportive experience.
Providing clear, compassionate care is important to us, and we appreciate you taking the time to leave your review.
Great Experience so far- Excellent Team
I have found all communication with Diverse Diagnostics to be positive so far. From initial appointment to diagnosis and ongoing support for medication initiation. Always getting back to me within a reasonable time and they do what they can to answer my questions or find a solution for me. Although, I imagine, they are a very big company, they always make the communication feel personal and are authentically kind and understanding that this is a challenging time for those coming to term with a recent diagnosis. Their staff all seem very well trained and mostly appear to have lived experience which is profoundly helpful and reassuring.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share such thoughtful feedback. We’re glad to hear you’ve felt supported throughout your journey, from your initial appointment and diagnosis through to medication initiation, and that our team has been able to provide timely, personal communication along the way.
It’s especially encouraging to know our approach has helped you feel understood during what can be a challenging time. We appreciate your kind comments about our team and the care you’ve received.
Very patient
Very patient, professional, polite and understanding.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for sharing your feedback. We’re pleased to hear you found our team patient, professional, polite and understanding throughout your experience.
Providing supportive, respectful care is important to us, and we appreciate you taking the time to leave your review.
Staff are very helpful
I spoke to Amy Duncan on the phone and she was extremely helpful when it came to booking an appointment and understanding my needs as a person with ADHD.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to leave your feedback. We’re glad to hear Amy Duncan provided helpful support during the booking process and took the time to understand your individual needs.
It’s encouraging to know you felt listened to and supported from your very first interaction with our team. We’ll be sure to share your kind comments with Amy.
Excellent telephone call this morning
Excellent telephone call this morning. The staff are friendly, very helpful and understanding. I left the call very much at ease with myself.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for your kind feedback. We’re glad to hear our team made you feel comfortable and supported during your telephone call, and that you came away feeling more at ease.
It’s encouraging to know you found our staff friendly, helpful and understanding. We appreciate you taking the time to share your experience.
Had a pre assessment call with Robyn…
Had a pre assessment call with Robyn and was handled with an amazing amount of care from start to finish. Really clear and concise regarding the process for the rest of the assessment journey and put me at ease straight away.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Robyn’s caring approach helped put you at ease and that she provided clear guidance about what to expect throughout the assessment process.
It’s encouraging to know your pre-assessment call left you feeling informed and supported. We’ll be sure to pass your kind feedback on to Robyn and the wider team.
Made a free consultation and was very pleased.
Made a free consultation and spoke to Amy during that time. She was very polite and professional.
After my conversation Amy helped me with my booking and talked me trough it all.
Very helpful and feel a lot better after our chat. Thank you for all your help.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Amy’s professional and supportive approach helped you feel more at ease, and that she guided you clearly through the booking process.
It’s encouraging to know your consultation left you feeling more confident about your next steps. We’ll be sure to share your kind comments with Amy and the wider team.
Chloe was brilliant to talk to
Chloe was brilliant to talk to. Explained everything about the process and assessment. Very helpful and understanding.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Chloe helped you feel supported and that she explained the assessment process clearly.
It’s encouraging to know her understanding and helpful approach made a positive difference to your experience. We’ll be sure to share your kind comments with Chloe.
Team Communications
Sophie was so prompt and accommodating to my requests. The client care makes managing my ADHD so much easier!
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share your feedback. We’re glad to hear Sophie was able to respond promptly and accommodate your requests.
It’s encouraging to know our client care has helped make managing your ADHD a little easier. We’ll be sure to share your kind comments with Sophie and the wider team.
Very good experience with Pete Downer…
Very good experience with Pete Downer (Clinical Nurse Specialist)
He always makes me feel at ease chatting to him , he’s genuinely interested in how I’ve been doing and offers great support and encouragement. I leave our calls feeling upbeat moving forward.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear Pete Downer’s supportive and encouraging approach has helped you feel at ease during your appointments.
It’s encouraging to know you leave your consultations feeling positive and supported, and we’ll be sure to share your kind feedback with Pete.
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