I haven't received the dress yet, but I want to give 5 stars regardless as their customer service is the best I've ever experienced. Will shop here again for that alone. Thank you so much, your team w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received a beautiful top however the zip was faulty so I emailed customer service and was met with a timely and very friendly response that gave my multiple generous options about how to move forwar... Vis mer
Selskapet har svart
Horrible quality. Pants are 100% polyester! For the hefty price tag that is actually insane. Within 3 months on cold gentle wash cycles the pant seam fell apart on one leg. After contacting them they... Vis mer
Selskapet har svart
I love the quality of all my DISSH clothes. It took me awhile to figure out my correct size (size chart is the garment measure, not your body), now I order with ease knowing my items will be beautiful... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Create your unique look and to feel empowered! We aim to inspire girls across the globe to wear what they love, everyday! Discover the style that is Dissh. Shop our entire collection online, or visit our team of fashion-obsessed ladies in store.
Kontaktopplysninger
Anthony Street 31, 4101, West End, Australia
- dissh.com.au
3,9
Bra
370 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dissh i bought a dress itsthe worst…
Dissh i bought a dress itsthe worst quality tje linen if it's even linen is sew through definitely looks and feels like polyester its like I bought it off Shein so disappointing the lining is like a bed sheet I will never purchase this brand again absolute rubbish
7. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Lynne, thank you for reaching out. We are very sorry to hear that this was your experience. Should you feel comfortable, we kindly ask that you reach out to our customer service team via email or our live chat feature on our website so they can review. Thank you, and we look forward to hearing from you. Kindest, DISSH.
I find dish a really easy experience to…
I find dish a really easy experience to buy clothes.you have such beautiful quality and return system so easy
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Catherine, thank you for reaching out! We really appreciate you taking the time to share these kind words. We look forward to seeing you again soon. Kindest, DISSH
Always Excellent Service
The team at Dissh in store & the office team are always so helpful. My query was answered In less than 24hrs & I was thrilled to learn they know provide exchange on returns. Keep up the great work team!!!
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Allyson, Thank you for taking the time to leave this feedback. We are happy to hear our Customer Service team were able to assist you promptly. We're also glad to hear that you're just as excited about instant exchanges as we are! Please don't hesitate to reach out to our team, should you need assistance in the future. Kindest, DISSH.
Very Disappointing!
Ordered a cardigan and less than 24 hours later was reduced significantly. Reached out to ask whether they would offer the discount back without returning and ordering at lower price; they sent generic email saying no. Sent two further emails asking if they would provide a discount code against an order for another item and they ignored me! Love their designs but put me off any customer loyalty!!
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Sue, thank you for reaching out.
Our customers are welcome to place an online order for their desired style and size, at a time most suitable for them. Unfortunately, there is always the possibility that an item may go on sale or be included within a promotion at a later date. We apologise as we are unable to amend orders placed outside of a promotional period. This is to ensure our policy remains fair to all of our valued customers who purchase with DISSH.
Should you have any further questions, please do not hesitate to reach out to customerservice@dissh.com.
Thank you again, Sue, for your feedback, and we hope to have the opportunity to assist you again in the future. Kindest, DISSH
Amazing & speedy customer service
Amazing & speedy customer service! The CS team got back to me in a very timely fashion and was able to help me without hesitation.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Leah, thank you for providing this feedback. We really appreciate it! We are delighted to hear about your recent experience with our Customer Service team and look forward to welcoming you back again soon. Kindest, DISSH
Issue resolved promptly
So attentive and informative whilst assisting me in resolving my return issue!
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi, thank you for taking the time to leave this feedback. We're sorry to hear that your recent order wasn't as desired; however, we're delighted that our Customer Service team was able to assist with the returns process. Should you need assistance in the future, please do not hesitate to reach out. Kindest, DISSH.
Great customer service experience!
Great customer service experience after my return was lost via Aus Post. Dissh fully refunded my order, once it been confirmed that the parcel was lost at the fault of Aus Post. It was an seamless experience, and all done via their online chat. Thanks so much!
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Lou, thank you for this feedback. We're so happy to hear our Customer Service team was able to help resolve your issue with priority. We hope to welcome you back again soon. Kindest, DISSH
So happy with their customer team
Prompt and super friendly service to resolve a shipping issue. Helped a sister out of a jam with no trouble at all. You got to love when the customer service matches how amazing the clothes are. What a team
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Chelsey, thank you for reaching out! We really appreciate you taking the time to share these kind words. We are so thrilled to hear of your recent experience and look forward to assisting you again soon. Kindest, DISSH
Solved my accidental address issue very…
Solved my accidental address issue very promptly and actioned the request to avoid incorrect delivery.
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Jizelle, thank you for taking the time to leave this feedback. We are happy to hear our Customer Service team was able to action this amendment for you promptly. Please don't hesitate to reach out to our team should you need assistance in the future. Kindest, DISSH.
Extremely helpful customer service
Extremely helpful customer service. Very quick to reply. Their clothes are absolutely gorgeous! Super fast delivery. I can't remember the last time a clothing brand was this great. Highly recommend DISSH to everyone :)
27. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Gemma, we are so thrilled to hear how quickly your recent order arrived, and we really appreciate you taking the time to leave this review. Thank you, and hope to see you again soon. Kindest, DISSH
Clothes are lovely but expensive and…
Clothes are lovely but expensive and not worth the price. I purchased knitwear after 2 wears somehow jumper shrunk lost it shaped can't wear it anymore. Contacted DISSH and they advising me about the bobbling lol. Completely different issue I reported and funny enough jumper has a bobbling texture so nothing to do with it.
Save yourself money and go to high street stores. The quality is appaling currently trying to get my money back through my bank as who can afford to spent 145 £ for a knit that looks ok up to 2 wears.
Thank you DISSH your customer service was so helpful and please try to have a better knowledge about the garments you sell.
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Ewa,
We’re sorry to hear that your experience with your knit didn’t meet expectations. Our knitwear is designed to be loved and worn for seasons to come, so it’s disappointing to know this wasn’t the case for you.
We appreciate you sharing your feedback and we are sorry that our initial response didn’t address your concern as clearly as it should have. We want every customer to feel confident in both the quality of our garments and the support they receive, so if you’d like us to look into this again for you, please feel free to email our Customer Service team.
Kindest,
DISSH
Extremely Disappointed – Poor Packaging and Customer Care . I paid £145 for a skirt and was shocked…
I paid £145 for a skirt and was shocked to receive it in a cheap plastic bag, like something from a budget retailer. For a brand that claims to offer quality products, the presentation and care were completely unacceptable.
I had to chase my order twice before it was even shipped, and when it finally arrived, it felt like no effort or respect was given to the product or to me as a customer.
To make things worse, I was told I’d have to pay £15 to return the item.
23. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Lena,
We’re truly sorry to hear that your experience didn’t reflect the level of care we aim to deliver. We completely understand how important presentation and communication are, and we appreciate you taking the time to share this feedback.
Our packaging is made from 100% recycled plastic, including POLLAST!C mailers created from ocean-bound plastic pollution. While we’re proud to use recycled materials, we’re continuing to explore new options that align with our sustainability goals and enhance the unboxing experience.
We’re also sorry for the delay in your order being dispatched, as our usual standard is to have orders sent within 24 business hours. If there’s anything you’d like us to look into to help make this right, please don’t hesitate to let us know.
Kindest,
DISSH
Can't fault the end to end experience…
Can't fault the end to end experience of ordering from the UK. Ordered the Margot leather jacket whilst it was on sale and arrived within a week. Unfortunately it was far too big and I returned it paying the £15 DHL courier cost for a standard UK return (important to note that sale items are accepted and fully refunded less the courier cost from the UK). I had to contact their courier partner due to some issues contacting DHL but they responded withing 24 hours and I received the advice I needed. Again the process was very smooth, DHL tracking confirmed the return had been received by Dissh and I received confirmation from Dissh that my return and refund had been approved within 7 days of returning it. All in all, a very straight forward process, and not really any different to ordering from some UK based retailers! Whilst the product wasn't quite what I expected, I should have trusted the sizing recommendations for the Margot which said to size down. Quality seemed pretty good, not a buttery soft leather, but it was well made. All in all, if you're from the UK a good experience shopping from Dissh, and the courier cost of £15 isn't unreasonable to me.
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Michelle,
Thank you for taking the time to share such a thoughtful review. We’re so pleased to hear your experience shopping with us from the UK was seamless, from delivery through to your return.
We also appreciate your feedback on the Margot jacket and sizing notes. It’s wonderful to know the process felt smooth and that your experience reflected the care we aim to provide.
Kindest,
DISSH
Fast shipping great customer service.
Fast shipping great customer service.
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Suny,
Thank you so much for your kind review. We’re so glad to hear your order arrived quickly and that you had a great experience with our team.
Kindest,
DISSH
Obsessed with Dissh
I experienced amazing customer from Tiani. She was so responsive and helpful, and fulfilled my enquiry faster than I expected. Dissh pieces are beautiful and amazing quality and shipping times are faster than any other Australian based brand I’ve shopped online. Love Dissh!
29. september 2025
Anmeldelse skrevet uten oppfordring
Don’t bother
Shocking customer service and the quality of the items is never as described (this should be obvious from the amount of influencers who are now paid to promote their clothes). Do not waste your time or your money!
13. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Abigail, thank you for reaching out. We are so sorry to hear of your recent experience. We pride ourselves on providing quality pieces that are both on trend and sustainable, and we apologise that your orders have not met these expectations. If you ever have concerns regarding the quality of an item received, we encourage you to reach out to our customer service team for assistance as per the FAQ page on our website.
Should you wish to provide further feedback on your recent experience, please do not hesitate to reach out to customerservice@dissh.com.
Thank you again, Abigail, for your feedback, and we hope to have the opportunity to assist you again in the future. Kindest, DISSH
Don't buy sale items
Don't buy sale items. They only offer credit on sale items. This is not pointed out at checkout (like most retailers who still do this do) or confirmed in order.
11. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Jo, thank you for reaching out! We're sorry to hear that you did not love your recent DISSH purchase. We can confirm that our returns policy is available to view prior to purchase via our returns and FAQ pages, as well as the product page of the sale item. We sincerely apologise if this was missed. Please note, our gift cards are valid for 3 years and can be redeemed both online and in-store. Should you have any further questions, please do not hesitate to contact our customer service team. Kindest, DISSH
The customer service here is truly the…
The customer service here is truly the best I’ve experienced with any brand so far! They were incredibly helpful with my fitting, responded promptly, and made the entire process smooth and stress-free. I’m genuinely impressed and so grateful for their assistance.
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Asin, thank you for reaching out! We really appreciate you taking the time to provide these kind words. We look forward to assisting you again soon. Kindest, DISSH
Best customer service.
From start to finish my experience with Dissh was professional, friendly and so helpful. They ( online and the Bondi store) were quick to respond and again so helpful. Added to all this I have a fabulous cardigan as well. Many thanks.
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Barbara, thank you for reaching out! We are so thrilled to hear of your recent experience with our team and really appreciate you taking the time to provide this feedback. We hope to see you again soon. Kindest, DISSH
Nice clothing
Nice clothing, however, I received a customs/ duties bill from DHL almost equal to the purchase price of the products I ordered (ordered from the US) totally not worth it. Deceptive shipping prices from DISSH.
23. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Dissh
Hi Stephanie, thank you for reaching out. We are so sorry to hear of your recent experience.
So we can investigate further, may you please reach out to our customer service team at customerservice@dissh.com with your order number? We look forward to speaking with you further. Kindest, DISSH
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