I ordered three bottles of syrup. What I received was three sticky tubes of bubble-wrap filled with broken glass, wrapped in a single layer of cardboard. When I complained and sent photos, they... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received a 1kg bag of coffee beans that had been opened, when i say open the whole of the top was open, such that beans had spilt into the delivery box I queried this with discount coffee and... Vis mer
Placed an order and paid for expedited shipping and was delighted when I received an email saying my order had shipped. However, checking with Evri later that evening, tracking said they were expectin... Vis mer
I ordered a Monin syrup for nearly 10£ per 1L bottle, but I received RIO syrup instead, which only costs 5£ for a 1L bottle. I asked them to arrange for a courier to pick up the wrong syrup and give m... Vis mer
2,2
Under middels
26 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good
Ordered from Discount Coffee several times now and always had a great experience. Extremely good quality coffee beans for the price and delivery is usually reliable. Once had an issue with slow delivery but their customer service team were very helpful, despite it being the courier's fault. Will continue to shop with them for my coffee fix - in fact, just placed another order now :)
14. januar 2021
Anmeldelse skrevet uten oppfordring
Blue Mountain Coffee?
I bought Blue Mountain Coffee, which had a misleading picture with a Jamaican flag. It transpired to be a mix with Kenyan coffee.The small print does suggest this, but you would need to really scrutinise to notice.
To be honest the coffee is nice, but i think that you could easily be mislead.
20. desember 2020
Anmeldelse skrevet uten oppfordring
Svar fra Universal Coffee
Hi there, thank you for your review we are sorry you have been disappointed by the blue mountain. We have been very clear in informing customers of the fact it is from Kenya as is mentioned in the first line of the product description. As the coffee is a blend it also includes some beans from Jamaican Blue Mountain in it. This coffee is a mix of both. We have also changed the picture to show this as well. The price of the coffee also reflects a blend of both Kenyan and Jamaican Blue Mountain as it is much cheaper than single origin Jamaican Blue Mountain which retails for more than double the price. Our Peaberry coffee is from Hawaii and if stated otherwise then this is an error which will be sorted.
We do not wish to scam anyone that is why we are as clear as can be about the difference with the Blue Mountain and do not charge Jamaican Blue Mountain prices. The lower cost bag reflects the fact it's a blend of both Jamaican and Kenyan.
Great service from this company
Great service from this company. Had a few questions and they responded promptly.
Their vegan hot chocolate is soooo good! Highly recommend this company.
7. desember 2020
Anmeldelse skrevet uten oppfordring
Have ordered our coffee for the office…
Have ordered our coffee for the office from Discount Coffee for around 3 years. We've never had a problem and the coffee always arrives when they say it does.
22. juni 2020
Anmeldelse skrevet uten oppfordring
False promises
The reason I gave a one star is they offered a promotion and when i ordered they forgot to sent the advertised promotion and when I contacted them all I got was sorry when you place another order and remind them they will send the promotion.
You sent a payment of £38.86 GBP to Universal Coffee Ltd
(discountcoffee.co.uk)
I hope this is proof enough Trust pilot!!
15. juni 2020
Anmeldelse skrevet uten oppfordring
I definitely recommend this company to…
I definitely recommend this company to anyone!
I suppose the real test on client friendliness is when things go wrong, and DiscountCoffee performed excellently, far better than most online companies. I am very happy with this company, and will certainly continue to shop there.
Here is the full story: I live in the Netherlands, and all my previous orders arrived very fast (within 3-4 days) and all went perfect. This last time DPD (delivery service) said they could not deliver my package and sent it back to DiscountCoffee (in the UK). DiscountCoffee immediately contacted me to ask me for an alternative address, and promptly sent my package again to the Netherlands, which arrived only two days later in perfect condition.
Thank you so much DiscountCoffee, and thank you Graeme!
15. februar 2019
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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