Dirt Store Anmeldelser 

128
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Good price for my new Alpinestars boots. I think they could speed up delivery. Ordered on a Friday evening but due to the following weeks bank holiday it was 11 days before i got them. Then a saga wit... Vis mer

Vurdert til 1 av 5 stjerner

A fortnight, nothing received - have to chase to get updates - turns out as expected items aren't in stock. I am sure they mean well, but there seems to be no acceptance or recognition that this level... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great Kit, all fitted perfectly, good service and delivery I've used Dirt Store about 6 times for different kit for Sidecarcross and it's always been excellent and top quality. I would recommend to a... Vis mer

Vurdert til 5 av 5 stjerner

I purchased a NOCO lithium motorcycle battery from Dirt Store which developed a charging fault after a few weeks. I emailed Dirt Store regarding the problem and they were extremely helpful and refunde... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

As avid riders ourselves, we understand the thrill and excitement that comes with hitting the track! Our mission is to provide you with top-of-the-line products and exceptional service to fuel your passion for off-road riding. Whether you are a seasoned rider seeking the latest high-performance gear or a beginner looking to kickstart your off-road journey, we have something for everyone.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

128 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 71 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(128)

43 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Gift card purchased for a Christmas…

Gift card purchased for a Christmas present. The transaction via the website was straightforward and redeemed without issue. Dirt Store has a great selection of products and had everything my husband wanted in stock. Thank you guys!

25. desember 2024
Vurdert til 5 av 5 stjerner

Received parcel with broken replica…

Received parcel with broken replica bike contacted Lauren at customer services she arranged replacement straight away in times for Xmas this lady went out her way to arrange this result one happy grandson she is a credit to this company xx

23. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing

I'm purchased a trouser,the quality amazing, extremely quick delivery, very happy, trouser is exactly as the photos at the main site on dirt store,even better ,10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ from me

6. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

Had a very good experience just recently after ordering from Dirt store. The package was returned to sender after 3 failed attempts to deliver. The courier company was very unhelpful and I was unable to collect from the depot ( Mon to Fri only!!)
Dirt store re sent the package using a different courier and I received it next day. Customer service was very helpful and informative which is lacking these days generally. Am very happy with the product and will not hesitate to use them again.

19. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

"Apico " bike stand .

Bought "Apico "
Trail bike stand for my fat tyre bike ..
Great fit ,stands up with great stability...
Delighted 😁✨💯
Many thanks 🙏
Dirt store..! 🙋
Craig ( Happy customer 😉)...
🥇🏆

6. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service throughout

Excellent service throughout. I found very reasonably priced Xmas presents for my stepson, I emailed to ask re. Sizes and recieved an email back first thing next morning, with general size guide and offer of a call to discuss best sizes for him height weight etc! such a personal service for an online shop. Great

21. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered a plews tyre turned up all…

Ordered a plews tyre turned up all squashed out of shape not best pleased

9. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dirt Store

Svar fra Dirt Store

Darren,

Thank you for taking the time to leave us a review.

We are sorry to hear your tyre turned up not as you expected.

When packaging items to send we package securley and safely. On this occasion is seems the tyre may have been poorly handeled by the courier.

We havent had any contact you, please contact us at sales@dirtstore.co.uk. We will endeavour to resolve this.

Kind Regards

Lauren - Dirt Store

Vurdert til 5 av 5 stjerner

Great customer service

I ordered a pair of SG22 boots, they were cheaper than any other site. When they arrived there was a defect. The customer service from Lauren was excellent. The issue was resolved within a week at no cost to me. I wouldn't hesitate to buy from Dirt Store again because of this as I've had issues with other retailers in the past.

2. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great communication & fast delivery

We ordered our little boys trials helmet. It arrived very fast and we had great communication with Lauren. She’s a credit to the team. She’s been so helpful along with her colleague Sam. I couldn’t thank them enough for making sure Louie’s helmet arrived in time for his trial at the weekend. I will definitely be using this company again in the future.

19. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor service

Advised by their team and sent wrong product. Refused to refund or replace.
Find your own part codes and order from manufacturer, their team have sub 50 IQs

12. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Dirt Store

Svar fra Dirt Store

Richard,

Thanks for taking the time to leave us a review.

We can see you made contact with us on 24/5 asking for advice on a fender and if it would fit. Our team looked into this with the bike information you provided us, and advised we thought it would due to the bike being listed in the product distcription.

You received it on the 29/5

You then made further contact with us on 22/7 almost 2 months after receiving the item.

Our returns policy is 30 days which is clearly stated on our website. Unfortunately you requested a return 54 days after receiving your order so we were unable to accept it.

Without knowing the history of your bike and if the part you have on their are original, we can only go by the bike model you provide, part descriptions and team knowledge.

Sorry you are disappointed with the service you received. At Dirt Store customer satisfaction is important to us right from ordering through to after sales care.

Regards

Lauren - Dirt Store

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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