DirectShopfittings Anmeldelser 

All good. Fast delivery, good communication.

I approached Direct Shop Fittings to check if they stocked a particular shelf bracket, a pack of which I had misplaced and therefore could not complete my assembly. Edwina was most helpful. I provided details and photos of the bracket and, although they were not held in their stock, Edwina offered to search for the item amongst other stockists until she found a source and offered to place the order on my behalf.
The service I received was exceptional - professional, patient, resourceful, clear in communication and delivering results on time.
Above all, I was particularly impressed when, at the last minute, just before completing the order, I happened to find the misplaced brackets and contacted Edwina to regrettably cancel the order. She was genuinely pleased for me and cancelled the order without any hassle whatsoever. It was a pleasant experience. I highly recommend Direct Shop Fittings. Keep the great service going Edwina!

I’m still waiting for my delivery. You took my money straight away

Prompt, secure delivery

Always a great service from DSF.

Thank you

Was sent a dress rail that at first arrived incomplete, then other bits sent didn’t fit together. Asked for a refund and am now being fobbed off. Not happy.

Easy to order, great quality product. Very fast delivery ordered late afternoon and was delivered following morning.

A helpful delivery team, unloading and carrying heavy items to build site. Quality product, well wrapped and protected. Very satisfied.

Excellcent service and prompt commication

Good customer service. Swift resolution to a damaged item during transit by courier

Arrived on time and put together the next day.
Very happy with the quality and sturdiness of these log stores

Easy to order and next day delivery, brilliant

Excellent customer service throughout from reassurance that my order would arrive in time as I needed it quickly. It arrived well packed, on time and was very good quality. Will definitely use again

Warning: Stay Away! Do not trust this supplier. My experience with them was nothing short of a nightmare. After placing an order, I waited anxiously for its arrival, only to be sorely disappointed when it arrived a whopping 10 days later than promised.

The real trouble began when I decided to return it. Little did I know that this decision would lead to an even bigger headache.
I returned the item, yet the company has been withholding my £300 refund without any valid explanation.

Their customer service is practically non-existent, and attempts to reach out to them have been futile. Each time I inquire about my refund, I am met with vague responses and empty promises, with no resolution in sight.

This supplier's blatant disregard for their customers' time and money is appalling. Save yourself the trouble and avoid this company at all costs. They are nothing but a scam, preying on unsuspecting customers with false promises and delayed refunds.

I asked if the counters could be delivered in 2 days time which they were able to confirm the day before delivery.

Good quality product. Arrived in good time. No complaints

excellent from start to finish

The product was exactly as expected and the timing was correct