Direct on Sale is always prompt with their correspondence, and deliveries are in a timely fashion. In regards to my latest purchase, being a fire pit I was disappointed with the size of the product.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Seems like its unclaimed, but still like to write the review as I'm quite happy with the customer service. I ordered garden lawn mover, which had some parts issue but it was resolved very professional... Vis mer
Selskapet har svart
I originally rated this website 1 star because I ordered what was advertised as an authentic brand item but received a generic version instead. I’ve now updated my rating to 5 stars due to how quick... Vis mer
Selskapet har svart
I ordered this dog jacket last Saturday ... 16th May 2026 ... a week ago and have so far rec'd no information or tracking info as to when it will arrive
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
In 2016, shopping online in Australia meant two choices: overpay at the big retailers, or take a gamble on some overseas marketplace and hope for the best. We thought there was a better way. Not a giant catalogue of everything. Something more useful - a trusted source that did the hard work of finding products actually worth buying.
Kontaktopplysninger
3,5
Middels
104 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Haven't got back to me on my enquiry of…
Haven't got back to me on my enquiry of ETA of goods. I have no idea what's going on
1. juli 2022
Svar fra Direct Sale
Your order has been delivered, please use the tracking link as below https://www.directonsale.com.au/apps/aftership/order-status?order-number=12407&code=eyJlbWFpbCI6ICJhX21hcmphbm92aWM4MkBob3RtYWlsLmNvbSJ9
Easy to search and order what you…
Easy to search and order what you want….
Would recommend 👍🏻
23. juni 2022
Svar fra Direct Sale
Thanks Andrew
everything i have bought has been well…
everything i have bought has been well packed ,arrived quickly and worked well
6. juni 2022
Ordered and delivered same week.Kept…
Ordered and delivered same week.Kept informed every step of the way
12. mai 2022
Lousy Response
It’s been 22 days since I ordered my device I have requested an eta several times and never get a response absolutely hopeless for a caring business
2. mai 2022
I received confirmation of my order and…
I received confirmation of my order and payment 11/4 but I’ve never received my order or notification of when I might expect it to be delivered 😩
30. april 2022
Svar fra Direct Sale
Hi, As it turns out, your order has been lost in the transit, but a full refund has been issued to you. We apologies for the inconvenience caused to you.
Terrible experience
Terrible experience.
Placed two orders on 13th of April.
I cancelled an order immediately after purchase which was fine. Since then I have not received a refund for the cancellation nor have I received goods for the one order I placed.
No email for my invoice either.
No Contact or communication.
I will be raising a disputed transaction claim with my Bank.
Would not recommend to buy from this website.
30. april 2022
Anmeldelse skrevet uten oppfordring
EXTREMELY poor customer service
EXTREMELY poor customer service. Refuse to reply to any emails or fix any problems.
27. april 2022
I purchased a week ago
I purchased a week ago, still no confirmation of order, no email of estimated date of delivery and no way of contact until receiving an email asking for a review.
15. april 2022
Tracking code…
I have not yet received a Tracking code after 7 days or any indication when I should expect delivery.
10. april 2022
Svar fra Direct Sale
Your order is in transit already, I have raised it with helpdesk team and someone will send out tracking details to you.
As usual delivery was fast and the…
As usual delivery was fast and the quality of the item excellent. I have purchased many items from this company and have always been very satisfied
2. april 2022
A very smooth process
A very smooth process of ordering and receiving the items I wanted.
1. april 2022
Great service
Very easy to order, quick to despatch, and swift delivery. What's not to like.
Many thanks Direct On Sale
29. mars 2022
Svar fra Direct Sale
Thank you for your review. We hope to keep improving our services and product range.
Kept advising status of order and…
Kept advising status of order and updates on delivery - very well done!
17. mars 2022
Svar fra Direct Sale
Thank you Dianne for your kind review.
Checkout kept sending back saying it…
Checkout kept sending back saying it cant ship to me yet I have use the site may be 6/8 times before. logged in again and again finely it excepted my order
all in all a big waste of time.Pay Pal went straight through .
10. mars 2022
Svar fra Direct Sale
Hi Dennis, I do apologize for this, but we are not sure where was the issue. But, it has been escalated to technology team.
I have not received any updates or my…
I have not received any updates or my purchase so I’m not sure why you would keep reminding me to do your survey. Can someone give me an update on when I will receive my purchase ?
10. mars 2022
The product is jut what I needed for an…
The product is jut what I needed for an outside project, very accurate
Thanks
Greg church
8. mars 2022
ITEM GOOD BUT YOU NEED TO NOT USE…
ITEM OK BUT NOT THE BEST BATTERIES WONT BUY THEM AGAIN CHEAP IMATATIONS
YOU NEED TO NOT USE ARAMEX FOR DELIVERIES THEY DELIVER TO WRONG ADDRESS
23. februar 2022
I ordered car booster seat for my child…
I ordered car booster seat for my child long time ago,I am still waiting for that,when I track my order it still showing on same location not moving, send email to get any update about my order but not respond.
29. januar 2022
Anmeldelse skrevet uten oppfordring
Easy to purchase on a good website
Easy to purchase on a good website and the response with info and tracking info was prompt and efficient. I was kept advised of the day the parcel was coming and this was great as it enabled me to ensure someone was home. I love the quality of Direct on Sale products. I have ordered many products over the years.
23. januar 2022
Svar fra Direct Sale
Thanks Glenys for your review
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.