What an amazing example simple easy to ask questions, Lest than a netflix subscription ask for Henry amazing and Patient dont be afraid to ask alot questions he is awesome. 100% satisfied customer. Th... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I received a call tonight to join up on life insurance policy & the young man explains how everything benefit's my family if when I die. So he went through all the facts & what needed to be done & i g... Vis mer
Lewis. Answered my call today. He was professional, polite and cheerful. Lewis explained everything fully in a clear and concise manner. I didn’t feel rushed or in anyway pushed into making a decision... Vis mer
Nick was great to deal with; very friendly, personable, and professional. He was clear in all aspects of the product, how it works, requirements, etc. Clarification was provided when needed and i... Vis mer
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Informasjon om virksomheten
Om Direct Cover
Skrevet av virksomheten
Kontaktopplysninger
115 Pitt Street, 2000, Sydney, Australia
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
4,9
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Was super quick and easy.
Was super quick and easy, explained it well and couldn’t have asked for better service. Definitely recommend anyone considering life insurance jump onboard before it’s too late!
15. september 2026
Svar fra Direct Cover
Hi Tamaki! We're always pleased to hear when customers have had a great experience. Thanks for taking the time to leave us a review.
Didn't know what I was going to do
Didn't know what I was going to do
But after the staff member explained to me how it's work,so it's made me understand thank you so much
Makes me happy with the service I received today 10/10
11. september 2026
Svar fra Direct Cover
Hi Lilimoana, thank you for your wonderful feedback! We're really happy to hear that you had a positive experience with us.
I found Henry to be a well spoken and…
I found Henry to be a well spoken and highly trained representative. He calmly guided me through every aspect of the application process and was always very considerate, paced and professional in his approach. I found the quote to be very acceptable to my circumstances as well. It was a very positive experience and service. Well done!
10. september 2026
Svar fra Direct Cover
Hi Michael! Thanks for sharing your review. We're so glad to hear that you were happy with the service we provided.
Staff also customer service shse was…
Staff also customer service she was well spoken easy to listen too also understanding ,I search around for life insurance I wasnt happy with them at all .Very happy I taken the phone call this morning.
10. september 2026
Svar fra Direct Cover
Hi Eliza, we really appreciate you leaving us a review. It's lovely to hear that you had such a positive experience.
Good experience so far (Consultant was Nick)
Nick was great to deal with; very friendly, personable, and professional.
He was clear in all aspects of the product, how it works, requirements, etc. Clarification was provided when needed and it was an overall smooth process. This was mirrored in the subsequent appointment arranged with my husband, for his cover.
Being an Australian company was also a significant factor for us when initially choosing Direct Cover.
**It all comes down to the claim process though**
If Direct the Cover policies and claims process are as straightforward as they state, and benefits are paid immediately (without any BS), it is very reassuring to know that my family would not face any additional stress or difficulties when making a claim.
7. september 2026
Svar fra Direct Cover
Hi Daniela! Thank you for your kind review. We're pleased to hear that your experience with us was a positive one.
Very helpful made my decision to join…
Very helpful made my decision to join an easy one👍👍
8. september 2026
Svar fra Direct Cover
Hi James, thanks for the lovely feedback! We're really glad to know that you had a great experience with us.
Svar fra Direct Cover
Hi Nikola! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.
Svar fra Direct Cover
Hi Sayed, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.
Tom was very accomodating and answered…
Tom was very accomodating and answered all my questions. Highly recommended for customer service.
7. september 2026
Svar fra Direct Cover
Hi Richard! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.
She was very helpful and friendly and…
She was very helpful and friendly and explained everything easily and I understood it in an easy way
6. september 2026
Svar fra Direct Cover
Hi Samah, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.
Person that I spoke to was clear and…
Person that I spoke to was clear and helped me understand my choices
3. september 2026
The customer service was fantastic and…
The customer service was fantastic and helpful
I would recommend this to all my friends.
3. september 2026
Nick made the whole process easy to…
Nick made the whole process easy to understand, vary punctual & stright forward & friendly
1. september 2026
Nick was a great help.
Nick was a great help.
Open and honest communication
Friendly and helpful
Would highly recommend this service to others
Thank you from my children and myself nick
28. august 2026
The team at Direct Cover Life Insurance…
The team at Direct Cover Life Insurance truly stands out — their customer service actually listens, responds quickly, and treats every client with genuine respect and clarity.
27. august 2026
Professional service
Toby from the first call was very clear and made the transition easy for me clear on what was suitable for my situation
27. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.