I am with this company a few years now and overall I am happy with it. This is the third time I used them for minor issues occurring abroad. In the past they have been fantastic. This time the whole p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Policy on auto renewal, which is how I progressed, but was allowed to delay the start date of the new annual policy, which suited my circumstances this year. Paid at original renewal date, but new pol... Vis mer
I always use direct car excess every year. it give me peace of mind when renting cars and I dont have to pay the very high excess cover insurance charges the hire companies always try to sell me. Ive... Vis mer
Simple to buy a cover, for a reasonable price. Few years ago made a claim, for tiny rim scratch (dodgy rental company Green Motion, Vilnius, Lithuania). After filling all the forms direct-carexcess pa... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Direct Car Excess Insurance aims to provide excellent customer service, providing a range of cover to suit all car rental insurance needs. You can be confident in choosing us to insure your car hire. We recognise the value in the Financial Conduct Authority initiative of Treating Customers Fairly. We believe that if we treat you, our customer, fairly at all stages; then this will enhance our core values and lead to better service. Therefore we are committed to ensuring that we embed the principles of Treating Customers Fairly within every aspect of our business.
Kontaktopplysninger
Third Floor Riverside House, 40-46 High Street, ME14 1JH, Maidstone, Storbritannia
- 0333 323 0208
- info@direct-carexcess.co.uk
- direct-carexcess.co.uk
4,7
Enestående
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Plain and simple process.
The process of obtaining a quote was straight forward and easy. The person at the other end of the phone explained everything in a precise and clear manner. The process only took a few minutes, and the policy suited my needs at a reasonable price.
20. juni 2023
Great service and price
Been a customer for years, always amazed at the value for money. Even had cause to claim against the policy once once and it was a painless experience. Easy 5 stars.
15. juni 2023
Excellent service and prompt claim payments.
I have submitted two claims in the last year and both times I got paid within 5 days with no issues. The claim process is straight forward. Excellent service! Keep up the good job.
19. juni 2023
Anmeldelse skrevet uten oppfordring
Used Many times before
Used Many times before. Good value easy booking process and communication delivery of documents. So far have not had to clam but great peace of mind when hiring in Europe.
11. juni 2023
Auto renewal with options
Auto renewal very simple. Plenty of advance notice of renewal date and options available for deferring renewal date
8. juni 2023
Very easy and straightforward…
Very easy and straightforward purchasing experience and good value for money. Used them before and felt policy covered my requirements
5. juni 2023
Competitive and easy to renew.Past…
Competitive and easy to renew.Past claim paid promptly
24. juli 2022
Best Excess Insurance Policies
Easy to navigate the site
Clearly laid out, and in my humble opinion affordable policies
6. juni 2023
It did what I wanted with no hasel
3. juni 2023
It was a smooth renewal process
30. mai 2023
The person I talked to was very helpful…
The person I talked to was very helpful and professional and I got the insurance I needed.
29. mai 2023
Great and easy
21. mai 2023
Renewal of policy simple and efficient
23. mai 2023
Straightforward to use
22. mai 2023
My son who is an insurance underwriter…
My son who is an insurance underwriter has used this company for many years. On his advice we have also taken out excess insurance with them.
Easy to do and very affordable.
14. mai 2023
Enjoyed the simple renewal process
Enjoyed the simple renewal process - and the timely reminders when the credit card payment didnt go thru as it should have.
12. mai 2023
The website was clear and easy to…
The website was clear and easy to follow and it only took a couple of minutes to renew
8. mai 2023
Easy and good value for money.
3. mai 2023
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