Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

having used Diib for years and it being very handy for me to assess the website I come to log in today after a year of not needing to monitor anything. Ive found that my lifetime subscription has be... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Dont be fooled into buying the pro version its a waste of money it worked well for a couple of days then it asks to buy credits at 99 dollars a month, There is no mention of having to pay to research,... Vis mer

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Vurdert til 5 av 5 stjerner

Our marketing agency works in a specialized niche and we hold ourselves to very high standards of excellence. During a sudden growth spurt, we needed support for our SEO team. We were nervous to work... Vis mer

Vurdert til 5 av 5 stjerner

Working with Aubree was a really positive experience. She broke down the Diib dashboard in a way that actually made sense — no confusing jargon, just clear and simple explanations. She also gave me so... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Markedsføring på nett

Opplysningene stammer fra ulike eksterne kilder

Diib™ tells the user, in plain English, the value of their website. Our dashboard contains articles and videos to grow your business.


Kontaktopplysninger

3,1

Middels

TrustScore 3 av 5

276 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(276)

12 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

A very useful 30 mins SEO session

I had an on boarding meeting with Aubree as a new pro member of Diib. Great to chat with a real person who seems genuinely interested in my success. Whilst I have had Diib pro for a few weeks, this was a really useful 30 mins and packed in a lot of tips that would have taken me much longer to pick up on reading 'how to' guides as it was specific to my travel business.

29. april 2025
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Svar fra diib

Hi there,

Thank you for the 5 stars, and welcome to diib Pro! We’re so glad your onboarding call felt personal. Talking to a real person who’s invested in your success is exactly what we want these calls to be.

It’s great to hear the tips were specific to your travel business, too. Advice tailored to how your business works will always beat working through a stack of generic how-to guides.

If questions come up as you put those tips to work, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

Working with Aubree was a really…

Working with Aubree was a really positive experience. She broke down the Diib dashboard in a way that actually made sense — no confusing jargon, just clear and simple explanations. She also gave me some great tips on how to improve my keywords, which I found super helpful. You can tell she genuinely knows her stuff and actually cares about helping you succeed. I left the session feeling much more confident about using Diib and how to move forward. Big thanks to Aubree for making the whole process easy and even a little fun!

29. april 2025
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Svar fra diib

Hi Steven,

Thank you for the 5 stars! We’re so glad the session made the dashboard click for you. Clear, simple explanations without the jargon are exactly what we aim for.

It’s great to hear you came away with practical keyword tips and more confidence about your next steps. “Easy and even a little fun” is a pretty great way to describe an onboarding call. We’ll pass your kind words along to the team.

If questions come up as you move forward, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

Above & Beyond

I have had quite a few of these type calls. Aubree stood out from all of them! Genuinely happy, and enthusiastic, she exuded charm, congeniality, expertise, and a desire to help. She gave me several great suggestions for my site. She made me happy that I had given DIILB a try, and gave me good reason to continue using it.

25. april 2025
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Svar fra diib

Hi, George,

Thank you for the 5 stars! We know you’ve sat through plenty of calls like this, so hearing ours stood out means a lot.

We’re glad you came away with useful suggestions for your site, and even happier that the call gave you a good reason to stick with diib. We’ll share your kind words with our onboarding team.

If you have questions as you put those suggestions to work, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

Valuable One-on-One Support That Elevated My Website Strategy

I recently had a one-on-one Zoom consultation with a representative from Diib, and the experience proved to be incredibly valuable for my business. The representative provided a clear and insightful walkthrough of the platform’s features, demonstrating how to effectively leverage the available tools to optimize my website’s performance. They also introduced several fresh, targeted SEO strategies that I hadn’t previously considered, specifically tailored to help my site rank better for my niche keywords. The personalized guidance and actionable advice made the session an excellent investment.

10. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi, Rachel,

Thank you for the 5 stars! We’re so glad your one-on-one session was worth the time. That’s exactly what we want every consultation to be.

It’s great to hear the walkthrough helped you get more out of the platform, and that you came away with fresh SEO (search engine optimization) ideas tailored to your niche. Personalized, practical advice you can act on is what these sessions are all about. We’ll pass your feedback along to the team.

If you have questions as you put those strategies to work, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

Aubree was super helpful and within…

Aubree was super helpful and within minutes I was so much further along in my expertise with Diib. I truly believe that when you feel great at the end of a call, it's proof that you've received great customer service. Aubree's care and help is impeccable - Thank you :)

5. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Rik,

Thank you for the 5 stars and the kind words! We couldn’t agree more: feeling great at the end of a call is a pretty good sign it went well.

We’re glad you made so much progress with diib in such a short time. We’ll pass your thanks along to our onboarding team.

If you have questions as you keep going, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

Diib is easy to understand

Diib is easy to understand , navigate and very intuitive in each of the sections to monitor and grow each aspect od our web presence . In my onboarding call with Aubree I received such tremendous insighs on how to better exploit this wondeful platform. Thank you so Much for your true concern and Kindness Aubree !

31. mars 2025
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Svar fra diib

Hi there,

Thank you for the 5 stars! We’re so glad diib feels easy and intuitive to use. Making every section simple to understand, so you can keep an eye on your whole web presence, is a big part of what we’re going for.

It’s great to hear your onboarding call gave you new ideas for getting the most out of the platform. We’ll pass your kind words along to our onboarding team.

If you have questions as you keep growing, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

Correct SEO without being an expert.

I believe I have found exactly what I need in an application that helps me stay on top of SEO, competitor performance, and keyword listings without the hefty price tag of an agency. The landscape of support is evolving rapidly, and this application is a key enabler. It simplifies the process of identifying issues and, most importantly, empowers users to take corrective action without requiring technical expertise.

28. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Mark,

Thank you for the 5 stars! You’ve summed up why we built diib: small business owners shouldn’t need an agency budget, or a technical background, to stay on top of their SEO (search engine optimization), keep an eye on competitors, and track their keywords.

We’re especially glad diib helps you not just spot issues but feel confident fixing them yourself. That’s exactly what it’s meant to do.

If you have questions along the way, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

Great Meeting with Aubree

Great Meeting with Aubree, She gave very clear solutions and ideas of how to use Diib better to increase our overall traffic and content. Highly recommend Diib and helpful staff such as Aubree.

27. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Bryan,

Thank you for the 5 stars and the recommendation! We’re glad your meeting left you with clear, practical ideas for getting more out of diib and growing your content.

We’ll pass your kind words along to our onboarding team. If you have questions as you put those ideas to work, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

It was a pleasure working with Diib

It was a pleasure working with Diib. Aubree Bowen was fantastic as our rep. I recommend highly.

19. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Ibrahim,

Thank you for the 5 stars and the recommendation! We’re glad you had a great experience working with us, and we’ll pass your kind words along to the team.

If you ever need anything, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

An incredible and worthwhile tool!!!

Diib has turned out to be a very important part of our SEO toolbox. We were getting so much helpful info in regular emails that we decided to get the PRO subscription, and we are very happy that we did. One of the benefits of this company is not only that the insights and info offered are extremely helpful, but also the Growth Experts are truly there to help you. We also like that they let you know how they can help but aren't scared to tell you what you could be doing yourself to improve your sites SEO. We were paired with Aubree who was definitely in it to help us move our site forward. Her knowledge and insight were helpful in so many ways. She never acted bothered or like we were stupid when we asked something, and she didn't mind how many questions we had. She provided the type of customer service that is truly rare in today's world. We would definitely recommend Diib as an excellent permanent tool to help you review your site and implement ways to push your site higher in the SERP's.

11. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Timothy,

Thank you for the 5 stars and such a thoughtful review! It’s great to hear our regular emails were useful enough that you decided to go Pro, and that you’re glad you did.

We especially appreciate you mentioning that our Growth Experts tell you what you can do yourself. Helping you understand your own SEO (search engine optimization), and not just selling you more, is a big part of how we work. No question is ever a bother, and we’re glad your Growth Expert made you feel that way. We’ll pass your kind words along to the team.

If you have questions as you keep moving your site forward, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 1 av 5 stjerner

After nearly 4 years I cancelled my pro…

After nearly 4 years I cancelled my pro account with Diib today.

Why?
- patchy communication with frequent short notice cancellations with my allocated person, often within minutes of the scheduled time
- poor communication about issues in general
- I often had the sense he only read my emails/ actioned anything the day before our meetings
- there was talk about works that never eventuated and were never discussed

I sent an email earlier today after yet another change in schedule time providing the feedback and wondering if Diib was still right for me (he was great during Covid) only to get a simply line with no feedback or validation about my concerns "I can cancel your account if you'd like."

So I did as there is no means to cancel your sub online and no support except via a bot.

6. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Imaan,

Thank you for nearly four years with diib, and for taking the time to explain why you left. I’m so sorry. Last-minute cancellations, slow follow-up, and work that was discussed but never delivered are not what you should get from us, especially after being with us that long.

You reached out with honest feedback and a real question about whether diib was still right for you. You deserved a thoughtful reply, not just an offer to cancel your account. That was a missed chance to listen, and we’re sorry it came across that way.

Your feedback has been shared with our team so we can learn from it. If you’re open to talking it through, or if there’s anything we can do to make this right, please email us at support@diib.com with “Trustpilot review” in the subject line.

The diib Support Team

Vurdert til 1 av 5 stjerner

diib pro is garbage

diib pro is garbage. Basically paying for a self serve tool. Waste of money and support is just a bot and doesn't help.

20. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi there,

I’m sorry diib Pro didn’t feel worth it for you. That’s frustrating, especially when you’re paying for it.

To be clear, real people are behind our support. If the chatbot didn’t help, please email us at support@diib.com and a member of our team will get back to you. Pro also includes access to our Growth Experts for one-on-one help with your site. If you haven’t had a session yet, we’d be glad to set one up so you get the full value of your plan.

The diib Support Team

Vurdert til 1 av 5 stjerner

DO NOT TRUST THEM! I WAS HACKED

I paid for them to help us improve our SEO and instead I got hacked!!! My website is down, I have no access to my emails and no access to my web hosting. They had just asked me for my user and password to log into my web hosting. I knew better not to give them my personal account that has full access so I created a new limited access "technicians" account for them to use. Within hours of giving it to them, I was somehow locked out of my complete web hosting site, site down and no emails coming in or going out. Either I got hacked by their employee or they do not protect their emails and a hacker has access to their emails and has now control of my domain!!!!

7. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Thank you for bringing this to our attention, we completely understand how concerning and frustrating this situation must be. We want to assure you that our team follows strict security protocols to protect all client information, and we do not have access to your accounts without your direct authorization.

After reviewing the details of your account, we want to clarify that our technician, Jarek, was unable to access your hosting account because he never received a working 2FA code from you. Without access, we couldn’t make any changes to your account.

From what we can tell, it’s possible that HostGator may have locked the account for security reasons. We recommend reaching out to them directly to resolve the access issue as soon as possible. We hope you’re able to get everything resolved quickly!

Vurdert til 1 av 5 stjerner

Pro service was not worthwhile

Signed up for their pro service. Quality of backlinks they provided was poor, and months later they still haven't completed the second month of work. I asked to cancel and they agreed to refund the third month and two months later it still hasn't happened.

1. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Matt,

I’m sorry for the trouble you had, and that this reply is coming so late. When you’re paying for a service, you should get the work you were promised on time. And when we agree to something, we should follow through without you having to wait months.

We’d like to make sure everything we agreed to with you was taken care of. Please email us at support@diib.com with “Trustpilot review” in the subject line, along with the email address on your account. We’ll review your account and make sure nothing has been left unresolved.

The diib Support Team

Vurdert til 1 av 5 stjerner

They make it extremely difficult to…

They make it extremely difficult to cancel. They use to hide the "manage plan" link all the way at the bottom of the page in a low-contrast color, and the link doesn't even work! Billing, account, and profile options have no means of canceling or changing your subscription. There's also no support!

21. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Brandon,

I’m sorry you had such a frustrating time trying to cancel, and that this reply is coming so late. Changing or canceling your plan should be simple. A hidden link that doesn’t work isn’t acceptable, and neither is struggling to reach a person for help.

Since then, we’ve updated how plan changes and cancellations work, so it’s easier to manage your subscription.

If you’re still having any trouble with your account or billing, please email us at support@diib.com and a member of our team will help you directly.

The diib Support Team

Vurdert til 5 av 5 stjerner

Signed up a week ago and really…

Signed up a week ago and really impressed so far. Very pragmatic advice on how to improve your search rankings. Cuts through the mystique of SEO.

Paula was really helpful on my consultant call. Great service.

2. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Chris,

Thank you for the 5 stars, and sorry for our slow reply! We’re glad diib helped take the mystery out of SEO (search engine optimization) right from the start. Practical, no-nonsense advice is exactly what we aim for.

It’s great to hear your consultation was so helpful, too. We’ll make sure Paula hears your kind words.

We hope diib is still serving you well. If you ever have questions, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 5 av 5 stjerner

I have used diib before and have been…

I have used diib before and have been happy with the results, this was my largest investment and it took me month to sit back and just trust the process. What they did for my website was incredible I am so happy I made the investment. I will use them again.

1. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi Peggy,

Thank you for the 5 stars, and for coming back to diib! We know a bigger investment can take a leap of faith, so we’re glad you trusted the process and that you’re so happy with what we did for your website.

It means a lot that you’d work with us again. If you ever have questions or want to plan your next steps, reach out anytime at support@diib.com.

The diib Support Team

Vurdert til 1 av 5 stjerner

Sadly this is just another SEO Scam if…

Sadly this is just another SEO Scam if I could give zero stars I would

26. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra diib

Hi there,

I’m sorry your experience with diib left you feeling this way. That’s never what we want for anyone who trusts us with their website.

We’d like to understand what happened and help if we can. Please email us at support@diib.com with “Trustpilot review” in the subject line and the email address on your account, and a member of our team will follow up with you personally.

The diib Support Team

Vurdert til 1 av 5 stjerner

THEY Should really creat no star rating…

THEY Should really creat no star rating system cause these guy don't know what they are doing or how to do them and if I am wrong then they are pure scammer.

I paid $99 for backlinks and some other bonus and as I speak here now till this day since august not even one backlink was added infact some backlinks dropped about 2 but the same that drop came back after I made some adjustments to my website pages

At your own risk give them all your money but this is what I'd call a perfect scam, they collect your money and they won't do what they wrote and after a month they told me to pay a monthly subscription before the bonus will activate that I do not have a pro account.

Let me remind you the bonus contains the pro account and backlinks etc, when I made this payment my account remained in a free status and when I contacted them it would take at least 3 days to respond which they stopped responding.

I had to use my other email account from google mail and sent them and they responded the same day and I told them about it and they finally responding and were happy to respond because they finally had what to lead on that I have to pay a monthly subscription to activate the bonus

THis is the mail I got 6 days ago:

Free DA 60+ backlink -

The pricing of this package is $99 for your first month and then an ongoing rate of $14.99/mo

The Pro Subscription is a self-service platform where you enter your URL and Google Analytics onto the Diib dashboard.

Our system then scans your site and provides you with important information regarding your SEO. We also offer step-by-step instructions on how to increase your SEO and your presence on Google.

Now read carefully maybe I missed something but should I have seen at least 1 backlink after following all the steps they asked me to perform?

I just want my money back cause I hate paying for things that are not there, it like buying a house for a ghost

5. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Diib cheated us by charging us several…

Diib cheated us by charging us several years for a subscription, we didn't know we had.
We got no notifications about coming charges and no receipts or invoices af the withdrawals.
They refuse to refund the amount - even though the can see in their system, that we haven't used their system those years.
They also are very reluctant to answer when we write to them. If we get a reply it must be characterized as a "no-answer" with bla-bla-bla, but no solution.

4. september 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv