Damaged order on arrival. Multiple online enquiries and email sent. No reply. Customer service telephone line does not answer. Terrible experience. Customer service non-existent. Sent glass lamp shade... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Vis mer
Selskapet har svart
Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Vis mer
Selskapet har svart
Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.
Kontaktopplysninger
124 City Road, EC1V 2NX, London, Storbritannia
- +44 333 577 0049
- sales@dickensdirect.com
- dickensdirect.com
3,7
Middels
137 anmeldelser
Har svart på 50 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
1st class delivery and product
1st class delivery and product, looks and works as described 👍
5. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Hi,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Good experience.
Good experience.
Delivery arrived quicker than expected.
Ordered outside sensor lights just been installed.
Looking good.
2. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Karen,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
I made a order paid for express…
I made a order paid for express shipping but it never got delivered. I tried to get in touch but no-one got back to me. This was a gift. I called the lines were busy, I tried the online chat no-one responded. I tried email again nothing.
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Please mention your order number in the email.
Kind Regards
Dave
Customer Care
Great value…
It was a good price and arrived quickly. Up to date information as well
15. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
quick delivery and great product which…
quick delivery and great product which normally would have cost double the price or more! would recommend and is actually legit.
19. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Package turned up on time and was what…
Package turned up on time and was what I ordered
23. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Dean,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Outdoor light
Great product and an excellent service.
The price of the item was of excellent quality and value. Thank you
20. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good product supplied instantly
22. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Shaun,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Really good service
Really good service, fast, trustworthy
18. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Darren,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service
Excellent service, swift delivery very happy with my clip on lamp
18. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Patricia,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Quick service prompt delivery
20. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Margaret,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
My first order was delivered on time…yes
My first order was delivered on time ant the right product was received. I placed another order of two led lamp but they sent me a mirror lamp. I still haven't received the right product. This is very disappointing. As it was a Christmas gift.
7. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
Straight forward process and prompt…
Straight forward process and prompt delivery. Many thanks
1. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Hi,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Received my boots within 24 hours
Received my boots within 24 hours. Thank you
17. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Ian,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good
Very good, quick service and the pod charger is quality. Definitely be using them again.
2. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Kris,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Easy order process and good delivery
Order process was easy and well informed delivery
30. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Hi,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Great long lasting products
28. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Nick,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
This was a very fast and reliable…
This was a very fast and reliable service and what I ordered came in the original package works well , u need to get it trust me, u will not regret it
17. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Amaka,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
The delivery was superb landing on my…
The delivery was superb landing on my door step before I’d noticed I would recommend people to buy from Dickens Direct as their delivery and item was absolutely what I had asked for.
26. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Awais,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
headphones…
headphones were good and they worked good!
1. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra Dickens Direct
Dear Zara,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Dette er Trustpilot
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