Dext's support team is super fast to reply and always solves our queries quickly. Really impressed with how responsive and helpful they are. Highly recommend!
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
a quick pic of your receipt with your mobile device, saves a pic of receipt, in case you ever lose it. Creates an automatic expense report in proper order, no rustling around looking for missed dates.... Vis mer
Selskapet har svart
Facile à utiliser et rapide, cet outils est maintenant indispensable pour nous et nos comptables. L'intelligence artificielle qui classe nos factures par département c'est super! Le seul défaut c'est... Vis mer
Selskapet har svart
Our Dext managers, Kyle and Charmaine, make the experience of using Dext so easy. We find they are always proactive in providing recommendations and truly care about our business. They reply to email... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Dext
Skrevet av virksomheten
Dext is the bookkeeping automation platform that eliminates much of the manual drudge work that slows bookkeepers and accountants down. It slashes the time it takes to capture, code, publish and reconcile invoice and expense data. And it’s the only platform that combines Data Capture, Data Automation, Data Health and Practice Productivity, all in one place. Simply, it gives bookkeepers the tools they need to make their clients’ accounting effortless.
Trained on more than 320 million documents per year, Dext extracts financial data with 99.5% accuracy. We integrate with most major accounting packages and over 11,500 banks, suppliers and marketplaces worldwide. And to date, we’ve saved bookkeepers more than 35 million hours of manual data entry.
Dext is the number one bookkeeping automation provider, with over 11,500 partner firms and 700,000 business customers, along with recent award wins, including Small Business App of the Year at both the Xero Awards 2024 and the Xero Awards US 2024.
Kontaktopplysninger
Unit 1.2 Techspace Shoreditch, 25 Luke Street, EC2A 4DS, London, Storbritannia
- +44 (0)203 699 5005
- support@dext.com
- dext.com
4,7
Enestående
2k anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have found Dext very easy to use
I have found Dext very easy to use. I decided to get certified, after completing level 2 level 3 did not show up anywhere. I contacted customer support within minutes my issue was resolved.
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Great to hear you’re finding Dext easy to use, and well done on working through the certification levels. We're glad our Support team was able to get that sorted for you so quickly.
Easy to use
My bookkeeper got me onto Dext a couple years ago, not only is it easy to use. It’s very handy to look back through the app to see my company’s history of purchases and invoices. It’s a must!
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thank you for sharing your experience and for being with us over the years. We’re delighted that the app has become such a valuable part of how you manage your records.
Very easy to use
Very easy to use, simple, great UI, accurately derives figures from scans, even poorly taken photos of receipts! 10/10
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thank you for the fantastic feedback. We’re glad Dext is working well for you, even with those tricky receipts.
Very helpful
Very helpful, solved my issue within the first explanation.
Great prompt service. Thank you!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thanks for sharing your experience. If you need anything else in the future, we’re always happy to assist.
Easy and fast to upload receipts
Easy and fast to upload receipts. Categorize and track expenditures. So easy to use.
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thanks for taking the time to leave a review. We’re pleased to hear that uploading receipts and keeping track of expenses has been straightforward for you.
Great Technical support from Boyan
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thank you for your feedback. We’re pleased to hear Boyan was able to help and provide the support you needed. We’ll be sure to pass this on to him.
Logiciel simple à utiliser.
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Merci pour votre retour. C’est un plaisir de savoir que l’expérience vous paraît simple et intuitive.
excellent tech support.even in the…
excellent tech support.even in the midnight
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thank you for taking the time to leave a review. Our Support team is always here to help, no matter the time, and it’s great to know that came through in your experience.
Recommended - Saves a huge amount of accounting time
We have been using DEXT for a few years and find it saves an enourmous amount of time processing invoices and statements.
When we changed the email address we did have an issue which was quickly resolved. Alhtough automatic instructions are given I prefer dealing with a human and Vince helped us through the reconnection with our bank.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thanks for sharing your experience. Dext has been part of your workflow for a while now, so it’s good to know it continues to save you a significant amount of time. We’re also glad Vince could step in and help resolve the email and bank reconnection quickly. If you ever need a hand again, our team is always here to help.
Great support
Great support! App is very useful too.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thanks for taking the time to leave a review. It’s great to hear that both our Support team and the app have been helpful.
Valeriya was amazing
Valeriya was amazing! Very patient and informative with our ongoing support enquiry. She's made sense of it all and we really appreciate her!
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thank you for sharing! We’re so pleased to hear Valeriya was able to support you so well. We’ll be sure to pass this on to her - feedback like this means a lot.
Having been a Dext user since 2013 I…
Having been a Dext user since 2013 I have always found their support and customer services excellent. I recently needed to do something super compliacted and the team made it simple and streamlined. Quick response and reassurance through everystep.
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thank you for your continued trust over the years. We’re glad to hear the team was able to support you through a complex task and make things easier. We’re always aiming to deliver quick, clear, and helpful support whenever it’s needed.
Simplement excellent
Simple efficace rapide Pas de prise de tête
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Merci pour votre avis. Nous sommes ravis d’apprendre que tout fonctionne bien pour vous. N’hésitez pas à nous contacter si vous avez besoin d’aide.
Predatory, what customer service?
Predatory, unhelpful "customer service". As a professional bookkeeper, I signed up for a monthly subscription for Dext, knowing that I had to work hard at getting enough client subscriptions to justify the cost (don't let me get started on that one). It just became too expensive. I transferred my clients back to pay for their own subscriptions and tried to cancel mine. It took 3 tries, 3 months, and then I was told my annual ??? subscription didn't end until February so you have to keep paying? WTF? The customer service was between no help and snotty or aggressive. I have loved Dext for years, it works well, but the customer service is screwed. While it works you are good to go, reliable, stable, but when you need help, you are SCREWED. Will I ever go back to Dext? No freaking way.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience. Your Account Manager will be in touch shortly to ensure everything is reviewed and handled accordingly.
Excellent response.
Excellent response.
Contacted support on behalf of a colleague who had lost their phone and could not log in.
Support responded almost immediately, contacted my colleague and sorted her issue.
Quick, easy, professional service.
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thanks for sharing this. We’re really pleased to hear the team was able to assist so quickly and get everything sorted smoothly. If there’s ever anything else you need, we’re here to help.
What could have been a stressful…
What could have been a stressful situation was made into a very straightforward process by the support team. They were quick to respond to my initial contact and got the issue sorted very quickly.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
We really appreciate your feedback! It’s great to hear our Support team helped turn a tricky moment into a smooth experience. If you need anything in future, just let us know.
Sara from DEXT was really helpful and…
Sara from DEXT was really helpful and we are very grateful for her help
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Thanks so much for the lovely feedback. We’re really glad Sara was able to support you, and we’ll be sure to pass this on to her. Let us know if there’s anything else we can help with.
Outil éfficace
J'utilise Dext en tant que client de mon cabinet comptable depuis environ deux ans. L'outil est fluide, facile et ne bug pas.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Merci pour votre retour! Nous sommes ravis d’apprendre que Dext fonctionne parfaitement pour vous depuis deux ans. Si vous avez besoin d’aide, n’hésitez pas à nous contacter - nous sommes toujours là pour vous accompagner.
Après plusieurs années d'utilisation
Rapide et facile à utiliser.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Merci pour votre retour et votre soutien.
Logiciel utile
Logiciel utile, ludique et pratique. Je recommande
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Dext
Merci beaucoup pour votre message et votre recommandation! Nous sommes ravis d’apprendre que vous appréciez Dext et que vous le trouvez utile au quotidien.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.