Desser & Company Anmeldelser 1 648

We are quite pleased with Desser. Purchase made over the phone which was both straight forward and quick. Waited two weeks for delivery and was kept up to date on progress and delivery schedule.
On the day of delivery the delivery company driver called one hour before arrival which was appreciated. The one criticism I have is that I had to remind the delivery guys to unpack the boxes and take them away - minor issue but worth a mention methinks as they were ready to drop off and go!! Otherwise excellent service.

Apart from a couple of email slip ups, good service by Desser. Conservatory chairs sturdy, light weight design, stylish and very comfortable cushions. Short time line from order to delivery.

Thank you to Mark who emailed me back immediately when I asked some Qs.
Very efficient from start to finish. Great delivery team and communication.
Excellent.

These chairs are beautifully made, and look stunning. They are also extremely comfortable.
I was worried that perhaps they might have a 'new' smell, as our daughter is very sensitive to chemical smells and VOCs, but no problems.

Excellent company, easy to deal with and the products are of very good quality. Thanks.

The chairs are lovely and are exactly what I had wanted.
The company kept in good contact, they gave a decent delivery slot and the man who delivered were first class.
I highly recommend them.

Efficient, pleasant and speedy service. The toddler's
chair I ordered was of top quality and the parents
were delighted. When needed I certainly will
contact you again.

The product was exactly as it said on the tin! Good quality and arrived well packed without any blemishes.
The delivery time was a little longer than originally given when ordering but that was changed when contact was made with Desser by phone. I’m very pleased with the cushions and with your service.
From one happy customer - Mr John J Bird

I was highly satisfied with the delivery experience and information.
I was kept informed of the expected delivery date and expected time of delivery. The driver contacted me via telephone to say they were on their way. The furniture was delivered to our required room. The chairs are beautiful and complement the room.
I must have misunderstood as I thought the furniture was to be unpacked and the packaging taken away by the drivers but when asked about this the driver said not.

Tailor made replacement cushions for our existing conservatory furniture - perfect fit and delighted with quality of material and workmanship.
Excellent communication from placing initial order to notification of dispatch.

The colleague at Desser was so very helpful to me. I chose something and then decided it wasn't suitable for my purpose so chose something else - this was accomplished at once and without fuss. I chose a delivery date and my sofa was duly delivered on time. The sofa is beautiful and exactly what I wanted.

I ordered 2 rattan chairs based only on the website. There was no opportunity to try them but the company rep was extremely helpful and patient. I absolutely love them for the comfort, look and quality of manufacturing.

After travelling from Buckingham, to see the furniture. We were made very welcome. The showroom was very well laid out. We went to see a particular piece of conservatory furniture, but seeing all the different sets of furniture we changed our minds and bought a different set.

Arrived on time. Two very polite men unpacked the sofa and removed all the packaging.

Good notification of state of order. Arrived within the time frame. Chairs are very comfortable but one of the arm struts needs periodical adjustment

Friendly Team, high quality items

Delivered on time, easy order. Lovely product. Would recommend

We were so pleased to find that Desser made replacement cushions for our conservatory furniture. We were able to choose exactly the material we wanted. Communication was good and the cushions were made to order and delivered promptly.

Absolutely love my Papasan chair, my guests are obsessed. Would reccomend this to everyone and anyone.
The delivery was a slight disappointment, website states 1-3 days- took nearly 2 weeks so couldn’t use it for what I had originally planned unfortunately. B&Q sell the same chair but their delivery was a week, hence why I went with Desser for a “quicker” delivery time.

Other than that, I don’t regret purchasing. The delivery carrier they use were great and brought it into the house for me and super friendly and were also very intrigued on what it was🤣

Really helpful sales advisor helped us make a great choice. The Clifton armchairs were delivered with care and are soundly constructed. They look great too.
We had an unfortunate issue with one chair which was slightly damaged. On notifying the company about this they dealt with it without hesitation and effectively.
A refreshingly high standard of service all round.
Thank you