Designer Promise Anmeldelser 

Do not use this company. They are clearly scamming customers. I too have been sent the incorrect sized item and have been advised by them that I am responsible for shipping fees and that the item has to be sent to the US! They say it's either that or buy the correct sized item at a discount. This is despite them sending me the wrong item and is in direct contradiction to their so called returns policy and consumer protection laws. There has been no apology for sending me the wrong item. Their customer service has been appalling . I cannot emphasise enough - do not use this company. They will send you the wrong item, refuse a refund and not respond to you. I will be complaining to the authorities about them and going through my credit card company to obtain a refund using the chargeback scheme, which refunds transactions under a £100.

This company is based in the US - there are no returns unless you want to buy another pair at half price which if they don't fit you will have to repeat the process. If you return goods you pay all customs, postage and taxes. So using Shopify this company is masquerading as a UK based company - avoid as I am stuck with runners at £ 75 which are too small.

The trainers arrived in perfect condition and the quality exceeded my expectations. Highly satisfied.

Really impressed with the quality of the shoes. They fit perfectly and looked exactly like the pictures. I'd happily order again.

I was sent the wrong size and have been unable to get hold of them to request a refund. They do not respond to emails.

I have been sent the wrong item to what was ordered. I have contacted them via email and via their website and they are simply not responding.

Strongly recommend not using this company. Their returns policy is a lie, it clearly states on their website that returns are accepted and paid for by the company, but they aren't. Company wouldnt refund for an item that didnt fit. Really poor customer service, will never use them again. Strongly recommend avoiding this company