Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Nearly 3 weeks since I ordered this tee shirt and it's not been delivered to me yet,I've had no contact from designer clan to explain the delay
this is an update from 1 star to 5 star. as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again. one small thing is the delivery,... Vis mer
Exactly as described. Dispatch was a little delayed but here within a week so all good. Shirt was perfect and Verified as genuine (I checked myself using the QR code on stone Island site)
Informasjon om virksomheten
Skrevet av virksomheten
Pre-loved designer without the price tag
Kontaktopplysninger
Storbritannia
- hello@designerclan.com
- designerclan.com
3,8
Bra
83 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 89 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent items
Excellent items, great price. Will definitely be using again. Customer service is fantastic also.
12. september 2025
Anmeldelse skrevet uten oppfordring
Will never use anyone else,legends and brilliant
From start to finish,I'll never use anyone else they are outstanding 💯
23. august 2025
great customer service
great customer service. Was happy with the order. First time buyer here and would recommend for sure.
20. august 2025
Great store
As always the clothes I bought from Designerclan were good quality , nice and clean and at a very good price .
Will definitely use Designerclan again
15. august 2025
Tee shirt looked worn
22. august 2025
Svar fra Designerclan
Hi Zulfikar,
Thanks for your feedback — we really appreciate it. All of our items are pre-owned, with the condition clearly stated on each listing. We did reach out to offer a replacement at the time, but completely understand if you decided not to go ahead.
We always want our customers to be happy, so if there’s anything else we can do, please drop us a message at support@designerclan.com and we’ll be glad to help.
Designer Clan
Great service
After receiving my order I was really disappointed in the item I received.
But utmost respect to Matty for resolving the issue swiftly so all parties are happy. Once again thanks Matty
20. august 2025
Exactly as described
Exactly as described. Dispatch was a little delayed but here within a week so all good.
Shirt was perfect and Verified as genuine (I checked myself using the QR code on stone Island site)
12. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Designerclan
Hi Selena,
We’re sorry to hear about this — we saw that you’d contacted us to say the jumper was too small, so we arranged a replacement in the next size up for you right away.
We always aim to make sure every customer is happy with their order, and we did everything possible to get things sorted quickly. Please don’t hesitate to reach out if there’s anything else we can help with.
Designer Clan
Quick delivery unfortunately one…
Quick delivery unfortunately one garment didnt fit so had to send it back great clothes at a fab price
4. august 2025
Great communication after order went…
Great communication after order went wrong . Got it sorted with no problem , first class
14. august 2025
Anmeldelse skrevet uten oppfordring
Designerwear
Really good products as described at great value prices and great customer relations
4. august 2025
Shocking service!
Shocking service!
Lied repeatedly regarding dispatch date. Sent two polo shirts listed as 10/10 condition, one was 5/10 at best and the other wasn't even a 1/10!
It's sellers such as these who give the legit second-hand traders a bad name....AVOID!
Edited to add: literally, within minutes of this review going live I received an email from designerclan.com asking me to amend it in return for "a solution that works for you". I'll leave you, the reader, to decide why I wasn't asked that question sooner.
In response to the reply:
I placed my original order on Thursday evening. Your website states that if an order is placed before 11am on Friday it would dispatched that day, that didn't happen.
I sent an email on 26/07 asking if my order had been dispatched , it hadn't been. You stated it would be dispatched on 28/07; it wasn't. I sent a second email on the 28/07 to which you responded the following day telling me it would be dispatched that same day; it wasn't. The parcel was actually dispatched on 30/07 and received by the post office at 17:45, so effectively the 31/07.
You lied repeatedly!
You refunded me £10 for a polo that's a 5/10 at the absolute best that you advertised as a 10/10, not to mention it was supposed to be navy/dark blue not black! The order already contained a black polo, why the hell would I want two?!
You expect me to trust you by asking me to return a blue polo, that is in absolutely disgusting condition, before sending a refund?! Only someone certified as clinically insane would believe you by this point.
You are a disgrace to the second-hand trade.
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Designerclan
Hi Danny,
We’re sorry to hear you were disappointed. We take pride in clearly listing item condition and dispatch times, and always aim to resolve any issues fairly.
In your case, we offered a full refund with free return for the item you were unhappy with, and also issued a partial refund for the second item — as requested.
We were fully willing to sort this out, but understand you’ve chosen not to proceed with the resolution.
We treat all customers with respect and fairness, and continue to stand by our offer to resolve this if you change your mind.
Designer Clan
Quick delivery and fast response
Quick delivery and fast response. Would use again!!
24. juli 2025
Anmeldelse skrevet uten oppfordring
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