Designerclan Anmeldelser 83

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... Vis mer

Vurdert til 2 av 5 stjerner

Nearly 3 weeks since I ordered this tee shirt and it's not been delivered to me yet,I've had no contact from designer clan to explain the delay

Vurdert til 5 av 5 stjerner

this is an update from 1 star to 5 star. as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again. one small thing is the delivery,... Vis mer

Vurdert til 5 av 5 stjerner

Exactly as described. Dispatch was a little delayed but here within a week so all good. Shirt was perfect and Verified as genuine (I checked myself using the QR code on stone Island site)

Informasjon om virksomheten

Skrevet av virksomheten

Pre-loved designer without the price tag


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

83 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 89 % av de negative anmeldelsene sine

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Vurdert til 1 av 5 stjerner

delivery is very very slow

i purchased 2 iteams , said it was shipped then 5 days later when i asked for tracking was told one off the items was out of stock, i picked another item , Then another week went by and i asked for tracking to be told it was on its way then a few days later when tracking still wasnt updated i asked again to be told another item was out of stock , i asked for a full refund to be told that as they were shipping 1 item to me some 2 weeks after paying for it i had to accept the order , custoimer service is rubbish so better to stay away unless you want rubbish servce and goods arriving 2-3 weeks after the 24 hr delievery they say they provide.

16. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Designerclan

Svar fra Designerclan

Hi Alan,

We’re really sorry to hear about your experience and understand your frustration.

Unfortunately, there were unexpected stock issues with items in your order, which we communicated as soon as possible and offered alternatives. We appreciate your patience while this was resolved.

We can also confirm that your order has now been successfully delivered.

We always aim to provide a smooth and transparent service, and we’re sorry this one didn’t meet expectations. If there’s anything further we can do, please don’t hesitate to reach out.

Designer Clan

Vurdert til 4 av 5 stjerner

Jumper is top tier all real and legit…

Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand

Will definitely be returning! Delivery took longer than it should do how ever I'm happy with my order

Matty was quick and efficient in responding

25. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

No contact order 1992

this is an update from 1 star to 5 star.

as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again.

one small thing is the delivery, could be better but i guess we can all live with that. maybe word it has 1-3 working days once disptached.

happy customer once again anyways

17. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Bad Comms

Ordered on Wednesday, order still not dispatched, sent several messages, over email, FB chat and a comment on FB page, with no reply at all. No filling me full of confidence. Totally willing to change my review if somebody bothers to reply

13. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Designerclan

Svar fra Designerclan

Hi Paul,

We’re really sorry to hear about your experience and the delay in response at the time.

We can confirm that your return has since been received and a full refund has been processed.

This is not the level of communication we aim to provide, and we appreciate you bringing it to our attention.

If there’s anything further we can assist with, please don’t hesitate to reach out.

Designer Clan

Vurdert til 1 av 5 stjerner

Ordered stone island shorts 7 days ago…

Ordered stone island shorts 7 days ago and still they haven't arrived they supposed of been on 24 hr delivery.
Royal mail is not showing any tracking information either.

28. januar 2026
Logoen til Designerclan

Svar fra Designerclan

Hi Michael,

We’re sorry for the delay you experienced with your order.

We can confirm that your parcel has now been successfully delivered. Occasionally, tracking updates can take time to appear while the parcel is moving through the network.

We appreciate your patience and apologise for any inconvenience caused.

Designer Clan

Vurdert til 2 av 5 stjerner

Didn’t have the jumper I ordered so was…

Didn’t have the jumper I ordered so was offered money back or different colour still waiting for a answer

11. september 2025
Logoen til Designerclan

Svar fra Designerclan

Hi Paul,

We’re sorry for the delay in getting back to you and for the initial stock issue with your order.

We can confirm that your order has now been successfully delivered.

We appreciate your patience while this was resolved, and we apologise for any inconvenience caused.

If there’s anything further we can help with, please don’t hesitate to reach out.

Designer Clan

Vurdert til 3 av 5 stjerner

Late delivery two items then out of…

Late delivery two items then out of stock

23. desember 2025
Logoen til Designerclan

Svar fra Designerclan

Hi Mark,

Thank you for your feedback, and we're really sorry for the initial issues you experienced with your order.

We can see that this has been resolved and the order was successfully delivered. We appreciate your patience while we got this sorted for you.

Designer Clan

Vurdert til 1 av 5 stjerner

Received gds that where not acceptable…

Received gds that where not acceptable return goods with no issues might be ok some people just not me

30. desember 2025
Logoen til Designerclan

Svar fra Designerclan

Hi Edward,

Thanks for taking the time to leave feedback, and we’re sorry the items weren’t as expected.

We can confirm we received your return and a full refund was issued to the original payment method, so the matter has now been fully resolved.

We take condition grading seriously and are reviewing this listing internally to ensure our descriptions and checks remain accurate. If you’d like to discuss anything further, please reply to our email and we’ll be happy to help.

Designer Clan

Vurdert til 3 av 5 stjerner

Genuine item but more wear than a 10/10

Genuine item but more wear than a 10/10 as listed. Also smaller fit than newer CP sweatshirts I have

29. desember 2025
Logoen til Designerclan

Svar fra Designerclan

Hi Chris,

Thank you for your feedback, we really appreciate you taking the time to share your experience.

We're glad to hear you were happy with the authenticity of the item, but we're sorry to hear it didn't meet expectations in terms of fit and condition.

If there's anything we can help with, please feel free to reach out to us directly.

Designer Clan

Vurdert til 3 av 5 stjerner

Review edit

Happy to edit previous review

After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authenticated.

A bit of a strange first time experience from the company, (communication could’ve been a bit better) but give them the benefit of the doubt and would likely purchase again.

6. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Designerclan

Svar fra Designerclan

Hi Chris,

We’re sorry for the delay and the frustration caused. We can confirm your order has been dispatched and is currently in Royal Mail’s network. We’re actively chasing this with Royal Mail and have messaged you directly with the tracking details and next steps. If you reply to our message, we’ll keep you updated until this is fully resolved.

Designer Clan

Vurdert til 5 av 5 stjerner

I have had a couple items off them and…

I have had a couple items off them and they have been great to deal with be all account. Very happy with the quality and when one item didn’t fit me right they were good at taking it back and giving a prompt refund. Would recommend

16. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Have used Designer Clan 3 times

Have used Designer Clan 3 times. Two great condition pieces at a price I was happy with.
3rd time I wasn't happy with the sizing, not only did they sort the return out in speedy time, but checked in for feedback. Nothing wrong with the item, just didnt suit me.
A decent company to deal with.

28. november 2025

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