Dermagic Europe Anmeldelser 

Cela fait deux fois que je passe commande chez eux, les commandes arrivent incomplètes, les produits ne sont pas à l’intérieur, aucun remboursement aucun appel aucun mail je sui très en colère cela fait trois semaines que j’attends. Commande reçue aujourd’hui il manque deux produits sur trois.

I placed an order on September 10th, but since then no one has contacted me or replied to my emails. I still haven’t even received a tracking number.

Salve ho effettuato un ordine il 10 settembre 2025,ho ricevuto solo un email di pagamento effettuato ma da allora mai nessuna di un ordine in transito! Potrei capire che sta succedendo?! Se è un sito falso?!! Scrivo email con nessuna risposta

Bei meinem pom verwende ich das ganze Set nach Anleitung seit April.
An der Brust hat es minimal geholfen an den Schultern leider nicht. Die Haut ist immer noch grau... was kann ich noch tun?

The products itself are amazing. But this company is the worst I've ever had contact with. The first order I did, they didn't had the products in store and it took over 6 months to deliver it. They told me that they would pay back my shippingcost, which they never did. I run out of all the packages and decided to do a new delivery. I transferred the money by bank and after that it was complete radio silence. Trying to get in contact with them was terrible. They ignore almost all messages. Also the phone number isn't available when calling. After emailing them every day, (this was going on for months) they said again, that they will transfer back the shipping cost. Ofcourse, never happend. And finally I got my packages. But it were the wrong products. I still try to get in touch with them, but all my messages are ignored. I would not recommend to order here. This was my last time. I cant sell my packages like this. Also, they dont sent an invoice, which is terrible when you have your own company, because the tax isn't refundable. I also asked for this months, but is also ignored.

It's a scam. I placed an order for 178€. I haven't received anything and no one responds to my emails.

Son unos estafadores

No contestan he pagado 164€

Y nunca enviaron el código de seguimiento de envío.
He intentado comunicarme con ellos y no me han dado solución, lo único que me queda es hablar con mi banco para ver de qué forma me hacen el reintegro del dinero.
Qué experiencia tan horrible de compra, me siento estafada después de más de 10 días pagado y no me solucionen nada.
Y si mi número de pedido es #000006010

ACHTUNG BITTE NICHT BESTELLEN WARE KOMMT NICHT AN SIND NUR BETRÜGER.. IM OKTOBER BESTELLT JETZT IST DEZEMBER NICHTS ERHALTEN AUF EMAILS WIRD NICHT GEANTWORTET..

Es una p##a estafa no compren aquí no envían el producto nadie se hace cargo solo hablan en inglés no Dan solución tienen que cerrar esta rienda

What a bad experience! Without knowing all the facts.

Wie das Produkt ist, kann ich leider nicht bewerten, da wir von unserer Bestellung von 5 Artikeln nur 3 erhalten haben. Trotz vielfacher Nachfragen und email Verkehr wurden die fehlenden 2 Artikel nicht mehr an uns versandt. Zu Beginn wurden die verschiedensten Gründe genannt, warum die Ware noch nicht verschickt wurde. Zum Schluss bekamen wir als Antwort auf unsere Nachfragen, dass wir ja schon alles erhalten hätten. Sehr unseriös, wie ich in vielen anderen Bewertungen gelesen habe, war das leider kein Einzelfall !!!

Hallo, ich habe ein Set, bestehend aus 5 Artikeln bestellt und diese sofort online bezahlt.
Zwischenzeitlich sind 4 Wochen vergangen, wir haben mindestens 10 mal email Verkehr gehabt und mir wurden nur 3 der bestellten Artikel geschickt. Dies aber auch erst nach vielfachem mahnen !!!
Die letzten 2 Artikel wollen Sie auch nicht schicken, da Sie behaupten, bereits alle 5 geschickt zu haben.
Es wurden immer wieder Versprechungen und Zusagen getätigt, nur passiert ist nichts.

I had ordered once before and the products arrived like normal, this time THEY NEVER CAME.

They didn’t even contact me to try and explain what happened.

I have the same problem, I placed an order on their website 2 weeks ago, I still haven't received any package or awb number, only an apology from them when I write them an email and that I will come back with an explanation of what is not happening .
AFter a month I received the package, I will come back with the contents of the package

Okay, so they asked me to put up a good review and that is not what I’m gonna do. This is a SCAM!!! We ordered products worth of 100€ which were never to be shipped! The phone number is FAKE!! I found their private phone number and pressed them for days on to refund me, which they eventually did. It took me numerous emails and texts, expensive overseas calls and so much stress but they did give me my money back. Promised they would send the package anyway, but they did not. STAY AWAY FROM THEM AND THEIR WEBSITE! They do not care that it is your sick pet in question, they are emotionless and money hungry.

Exellent store and the advice is very helpful, I have ordered my sixth pack and my dog is back to his old self. Delivered quickly and always there to help.

J’ai commandé le 14 juin et je n’ai toujours pas reçu de mail de confirmation de ma commande et donc aucune info sur l’envoi du colis.
J’ai écris deux mails qui sont restés sans réponse.

I spent 70€ here and I never got a notice of them sending the items out . I called they said call back
I called back they told me to call back again ..
I sent over 4emails and they just don’t answer or sent apologies but never send a tracking number or anything .

SOS
ORDER NR DER-ORD 88897
Date of order 22nd of February 2024
Paid AT 5th of March 2024
Mailed including copy of bank transaction on the 8th of May 2024.
I ordered 4 months ago. I paid the money per bank at the beginning of March. I never received the products I paid for, nor got a reply to my mail or messages I left on the answering machine since nobody replies the telephone.

SCAM!!!! order 88966
I ordered months ago! Never got my products, never got any sort of refund even after sending MANY mails. Always a "good" excuse to justify the delay. I Don't care. I had soooo much time to order somewhere else. I just want my money back at this point. It's a shame, don't buy anything there!