I’ve been ordering from Delicias every week for my business. They always have the products I need, they are helpful and quick to answer me when I needed support with my orders. I made a mistake orderi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Uau.... Disappointed is an understatement.... Mas que porcaria... Faço ordem de bolo Rei envia me bolo rainha... Do tamanho da palma da minha mão... Nunca mais... Que grande porcaria... Meu belo dinhe... Vis mer
Selskapet har svart
Just completed my 3rd order with Delicias. I'm very surprised at the negative reviews. I've never had an issue. The delivery cost is a little steep but everything I've ordered has arrived within a few... Vis mer
Selskapet har svart
First time I order from Delícias Uk Every item was well packaged, all products the same i chose online, I will buy again, fast answer, Thank you
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Delicias UK With over 25 years in the food business, we strive to bring high-quality food to your table, every day. Discover the incredible tastes that have made our Delicatessens so popular. With our physical and online stores, we ensure that we are close to you, every time you need us! We are proud to offer our customers a wide range of Portuguese, Brazilian and Spanish products, from essential goods to premium selections. We are passionate to ensure our customers enjoy a great experience. Come and visit us. You’ll find a pleasant space to have your meals and relax anytime; menu options from sandwiches to homemade and traditional dishes, without ever forgetting the wonderful Portuguese pastries; friendly staff, ready to help you with your purchases and questions. In-store or online at www.delicias-uk.com, where food, style and passion meet!
Kontaktopplysninger
London, Storbritannia
- info@delicias-uk.com
- delicias-uk.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 72 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unfortunately let down by the courier… non-delivery of perishable items.
Unfortunately let down by the courier DPD, delivering perishables, gave a time slot of 15.17 to 16.17 today for refrigerated goods. At 14.40 (shortly after a white van sped along roads nearby - maybe a co-incidence) I got an email saying there'd be no delivery today, ruining an expensive consignment. Non-delivery is simply not acceptable.
I have raised a dispute with the credit card company. Consumer Credit Act 1974, Section 75.
Edit: The supplier has been in contact and has been very good. They have said that they will provide a full refund and it will take only a few days. That's good. It is not a reflection on them, it is DPD. Don't P*ssing Deliver.
Useless service
Well where do i start…so first some items are not in stock even when it states that it is,so you dont get them and only find out about it when its to late to order something else to come on the same delivery,than you leave a note at the end of the online order that no one reads(im guessing)as i stated that if not in push main door and leave in hallway but the driver never got this information so the driver took it to the nearest post office(not) witch was chosen byDelicias uk and its a few miles away,my nearest post office is actually at the end of my road(two minute walk not 20 in my car and finally costumer service i don’t know really how it is as i called and who ever answered pass me to a number that no one answers and passes on to a answer machine where i left a message and no one bother to call me back,but finally the post office where they taking it to closes at 5 mon to fri,i finish work at 5 oclock and saturday its open until 12:30 witch is the time i finish work on saturday,the main reason i order online as i wirk 6 days a week and have no time to shop,so how do i collect my order in this situation,this would have not happened if they did their job properly or had any consideration with their costumers,all in all what a great experience nit recommended at all
Poor service still waiting on order…
Poor service still waiting on order have repeatedly
Email them asking for tracking number but no response do not use
Very pleased
I started buying the Carvalhelhos still water from here after having some at Nandos. It's lovely. Delicias are easy to order from, with good comms and the deliveries are super speedy (this time was next day delivery!) and well packaged. I'm a repeat customer now and would recommend to others. Thanks very much
Excellent customer service & quality…
Excellent customer service & quality produce.Thank you.
Online ordering very reliable
Had issues with my order currier. Staff dealt very professionally and had my order replaced! 5 stars service
From Scotland
I live in North of Scotland, I ordered twice in the last few weeks and the first time I was amazed when it arrived, perfect packaging and only 3 days delay the second time the same I ordered some frozen and they arrived frozen, the online staff very friendly, they update the delivery they txt you in case of any product out of stock, only 5 stars. Thankyou
Beer expires in less than 2 weeks
I have used Delicias before and ordered some bottled drinks in July 2022. Noticed the bottles had an expiry date of October 2022. I placed a new order on 20 September 2022 and added an extra note on my order that I did not want bottles that are due to expire? Received my £30 order and the bottles expire in October 2022 in less than 2 weeks? Not acceptable, how can they ignore my request and sell me stock about to.expire? I have complained and await their response. Update as of 10 October 2022: Given an extra star as company returned refund in full advising its the only stock they had left. Would have been better if they told me that in first place and offered beer at a reduced price for stock about to expire instead of charging full price.
I can't say good enough about delicias
I can't say good enough about delicias. Very fast super service, great delivery in careful packaging and it definitely helps with that we are not missing Portuguese food and Portugal itself too much!
Highly recommended
24hrs from placing our order to receiving the goods. All well packaged and as described. Customer support was polite and quick to respond to enquiries.
Only criticism would be the website had a error 500 on order confirmation page following return from PayPal. The order did still complete, and email confirmations arrived as normal.
Looking forward to our next order
The best of the best Portuguese…
The best of the best Portuguese products online in London. Everything is so well packed and delivered within 2 days!
First time order & super happy x0x
First time order: we were so impressed with the standard it was packed. We stocked up our fav Portuguese food, so it was a huge order: the olive oil bottle was packed so great & efficient ;-), I actually was speechless.
Tried the cheese and bacon: OMG, what a flavor. Can't wait that Daddy comes to see us: we do Portuguese cuisine in London for my German Dad.
I had a question about a product & called their shop in Vauxhall: it was after a long time the most nicest and best chat I had. I forgot that I am in busy London: I was thinking, how nice would it be, to chat with this lady in a cafe & while eating PASTÉIS DE NATA following bei DELTA espresso? I woke up & realized I am in busy London.
Of course, we will order again, first, we need to eat up this delicious food. Thank you so much, very happy customer.
Nice service and great products
Excellent prices and products
Excellent prices and products, have been using their services for over two years now. They've got what others don't so it's always worth checking out if they got any new stuff
28/06/16
They made my Christmas, Closed my eyes, opened my mouth & brought back memories of Madeira!
Wonderful service; wonderful staff; wonderful food!
We did some last minute Christmas hamper buying through them to send some Portuguese treats to family members. They were great! They helped work out the hamper and the costs and then they patiently added to and rearranged our order keeping in contact the whole time. Nothing was too much for them and it was easy to pay. Wonderful service; wonderful staff...and of course, wonderful food!!!
Delicious
Great products great service. Regular updates. Excellent
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