Delivery was on time the product was well packed and my emails were always answered, wow what a great bit of kit, a must for anglers who like to fish under overhanging trees, brilliant for getting to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivered on time Appearance is awsome, camouflage then orange for nite fishing. I have other sonars that cost thousands more and virtually do the same as the deeper #4. Deeper 4 is neat that you ca... Vis mer
The sonar was easy to use and of great quality, but i could not tell the difference between silt or gravel and that's a me problem i think
Tri krát tá istá závada na diaľkovom ovládaní. Reklamovať cez predajcu bolo veľmi zdĺhavé cca 1 mesiac. Po priamom kontakte s deeprom sa to posurilo. Bol som asi 2 mesiace bez loďky. Pre istotu som si... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Deeper sonars are engineered for versatility. You can use them for any fishing type: shore, boat or ice fishing
Kontaktopplysninger
Willow Road 1601, 94025, Menlo Park, USA
- deepersonar.com
4,3
Enestående
662 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great product & support
New customer to Deeper, bought a Quest baitboat shortly before a trip and it was exceptional. It serviced 2 anglers over the course of a week mapping nearly half of the lakes area looking for scarce fish. Brilliant bit of kit. Merch sales were awesome also
27. mars 2026
Good support after delivery issue
After I had some logistic issues with the first being an empty delivery, I contacted them and they sent me again effortlessly the missing product. Very fast and great support.
23. mars 2026
Communicatie is of in Duits of engels
Communicatie is of in Duits of engels. Heb voor mijn zoon een deeper gekocht na twee maanden werkt het niet meer. Inmiddels denk 10 mails verder. Met dezelfde actie die ik moet doen werkt niet.wil graag een nieuwe maar daar wordt op gereageerd
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Deeper
Hallo, onze excuses voor uw negatieve ervaring. We spreken meerdere talen, maar aangezien u ons in het Engels schreef, beantwoorden we uw bericht ook in het Engels.
We reageren doorgaans binnen 1-3 werkdagen en ons doel is om klanten op afstand te helpen. In veel gevallen worden verbindingsproblemen veroorzaakt door onjuiste telefooninstellingen of een verkeerde verbindingsmethode van de gebruiker. Bij uw specifieke probleem hebben we geconstateerd dat de sonar elektronisch gezien correct werkt, maar dat het verbindingsprobleem zich aan de kant van de smartphone bevindt. Daarom stellen we vragen en geven we aanbevelingen - ons doel is om u zo effectief mogelijk te helpen en het probleem op afstand op te lossen (omdat dit in uw geval zeker mogelijk is), zodat u geen tijd verspilt aan het opsturen van de sonar voor reparatie.
Onze excuses voor het ongemak.
It taken over a week to deliver to the…
It taken over a week to deliver to the UK and I go France tomorrow fishing with the product I bought
31. mars 2026
Svar fra Deeper
Sorry for this! We can see that the package was delayed because of a customs clearance process. It has now cleared customs and is on the way to you. We will reach out to you via email to provide more details about the delivery.
Apologies for the inconvenience caused by this delay.
No me llega paquete la empresa…
No me llega paquete la empresa mensajería ni lo llamo a casa viernes día 28 Saludos
23. mars 2026
Svar fra Deeper
Hola,
Lamentamos mucho lo sucedido. Esto es inaceptable y pedimos disculpas por las molestias ocasionadas. Nos hemos puesto en contacto inmediatamente con UPS y les hemos solicitado que, de ser posible, vuelvan a entregar el paquete. Le mantendremos informado sobre esta situación por correo electrónico.
Bezorging geeft aan op 3 april nu 6…
Bezorging geeft aan op 3 april nu 6 april en nog steeds niet geleverd!!!!!
Ook kan de controller niet tegen hoge luchtvochtigheid heb ik gemerkt 🤬🤬🤬
30. mars 2026
Svar fra Deeper
Het spijt ons zeer dat u een negatieve ervaring met uw bestelling heeft gehad. We zien dat de bestelling op tijd is verzonden en dat UPS deze bij een lokaal afhaalpunt heeft afgeleverd. Het spijt ons dat u hierover niet correct door UPS bent geïnformeerd. We zullen u per e-mail de gegevens van het afhaalpunt toesturen.
Ja, de afstandsbediening is spatwaterdicht, wat betekent dat deze bestand is tegen kleine waterdruppels en lichte luchtvochtigheid.
Mocht u nog verdere hulp nodig hebben, neem dan gerust contact met ons op.
Never received the product
30. mars 2026
Svar fra Deeper
We’re sorry for the concern caused.
Your order was shipped over the weekend (processed Saturday and dispatched Monday), and according to the latest tracking information, there are no delays on the courier’s side. The parcel is currently out for delivery and scheduled to arrive today.
We’re confident you should receive it shortly. Don't hesitate to reach out to us in case any additional help will be needed.
Hubby got me a chirp +3 and cant…
Hubby got me a chirp +3 and cant connect to my phone. 3 fishermen have tried 1 has a deeper and they couldn't rubbish is an understatement
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Deeper
Hello, we are very sorry for the negative experience. We really want to help you resolve this matter as soon as possible. Please email us at support@deeper.eu and we will look for a solution. Thanks!
Fast shipping, easy to use
Fast shipping and well-packaged. No issues getting it up and running. The 3D-mapping is the main thing I was interested in, and it works really well and is easy to read. No issues with connectivity to the app on my phone.
3. mars 2026
Best boat I have used
6. mars 2026
Additional undisclosed £500 customs charge
We have had a terrible experience when ordering from this company and I would strongly suggest that if you are ordering from the UK DO NOT DO IT!!Although shipping is advertised as free UPS 3-5 working day delivery,when UPS delivered item they handed us an invoice for over £500 for customs and import and refused to leave the item unless we paid it.Obviously having already paid £2050 for the boat we were ordering we were shocked to get this.We refused delivery and it is now on its way back to where it came from.We feel scammed as there is no mention of any additional fees and certainly not to the value of over £500.Do not allow the same to happen to you!
13. mars 2026
Svar fra Deeper
We’re very sorry to hear about your experience and we want to help ASAP.
To clarify, Deeper always covers all customs duties and import taxes for UK orders, and customers should never be asked to pay additional fees upon delivery. In your case, this was caused by a human error on our logistics side, and we sincerely apologize for this mistake.
We have already contacted UPS to correct the situation and transfer the charges to us, so you will not need to pay anything.
We are also in direct contact with you to resolve this as quickly as possible. This is not the level of service we aim to provide, and we truly appreciate your patience while we fix it.
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