I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Vis mer
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Vis mer
Ryan D was able to resolve my CD questions very quickly and straight to the point. He also walked me thru alternative way to accomplish the same on website by myself. DCU has been providing wonderful... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Kontaktopplysninger
Donald Lynch Boulevard 220, 01752, Marlborough, USA
- dcu.org
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
BEST CUSTOMER SERVICE I EVER HAD SHE…
BEST CUSTOMER SERVICE I EVER HAD SHE WENT ABOVE AND BEYOND TO HELP ME SHE DESERVES A RAISE!!! Her name is Lakeesha !!! Best person I ever spoke to on the phone she knows how to do her job very well and was very fast
Dcu has the best customer service team!
Spoke to Nina & Esmonia on the phone today regarding a loan process. They both were extremely knowledgeable, sweet and quick. I wish all business calls were like these two calls that I had with these wonderful women. What a pleasure and a breath of fresh air! Thank you both so much. I feel smarter!
Best customer support, I'm totally satisfied with service…
I'm totally satisfied with service support team
I talked with Jessica Sunday night and…
I talked with Jessica Sunday night and she got me up and running on the website again. She knew excatly what to do and was very polite and helpful. Ty again Jessica
Excellen service from Savan all the time
Great customer service
The time she spent with me and her help…
The time she spent with me and her help was great
Odalisa Was really good
Odalisa Was really good, she provided excellent service
Steven is knowledgeable and has…
Steven is knowledgeable and has excellent customer service.
Serena made my process smooth and…
Serena made my process smooth and quick! Thanks Serena
Great customer service
Answered my questions promptly
Very professional and kind assistance…
Very professional and kind assistance was given to me , answered all my questions I had in a friendly manner
In It Together
Your representative stuck with me through the application process and walked me through some of the more arduous and confusing aspects. She was very kind and very patient and together, we got the job done!
She is awesome and politely helped me…
Natasha is awesome and politely helped me to resolve my queries. I would like to appreciate her efforts and being top of making customer happy.
I always expect good service from the…
I always expect good service from the DCU people who answer, and this time if anything it was better. He really listened and helped, didn’t corner me or try to fit me into a pattern, etc. He kindly asked what I needed, like my balance since I couldn’t sign in. Really the best service anyone could give. Thank you for maintaining your high standards for service. It’s a good reason to stay with a credit union and not migrate to a bank. He was a real example of how to treat a customer. I don’t remember his name but I do remember his help.
DCU Rocks!
Tyler was very helpful, pleasant and professional. He answered some questions and took care of 3 different needs. Very efficient!!
Great customer service
I had called about an auto loan. Chris handled my qtns very well.
Excellent customer service provided by…
Excellent customer service provided by Justin. He was really patient and was able to solve the issue without even going to the local branch. Saved me time. Thanks once again Justin
The representative was very helpful…
The representative was very helpful with the information I needed to process an Auto Loan.
Soraya was very helpful and friendly.
Soraya was very helpful and friendly.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








