Digital Federal Credit Union Anmeldelser 

Loan staff is extremely friendly and accommodating. Iv never had a bad experience with them and have been a member for quite some time now. I was on and off the phone with them a few times today and the last woman I spoke to was tremendous. 10/10 credit union

Omg!!! The best experience ever. I asked many questions and my representative was honest, patient, caring and gave me much product knowledge! This is the type of credit union I want to belong to forever!!!

Lianabel Martinez was very helpful assisting with documetation for estate taxes. She was very patient and contientious and I really appreciate her help.

Armani was great, thank you!!

Long lines, but were moving quickly. Regardless, once I got to the front, Navin never rushed me along, double and triple ch reasonsecking all the changes and bank transactions I requested.

Professionalism, speed, and courtesy. I keep banking at DCU despite not working in Worcester anymore because of all those reasons.

I'd been having multiple issues of being unable to access my account, out of frustration called DCU for help. Ms Maryame was of great help, she guided me all through and better still, she made me aware of other benefits I qualified for as a DCU member. Her patience in guiding me through what I needed to do and her knowledge app portal was outstanding. That help and guidance was greatly appreciated. Thank you.

Had an incredible experience today - I was able to get a copy of my deposited check without having to drive to the branch and the person I spoke with over the phone was extremely helpful!

Helpful customer service, friendly and very professional.

I called DCU regarding a special unusual situation regarding my auto loan. DCU representative Shante, took time to understand my situation. She consulted the loan department and suggested appropriate solution to resolve my issue. I truly appreciate her effort to understand my difficulty and worked carefully to suggest a solution.

Great service navin

Very Satisfied With Adaly Santana. Great Service, communication and appretiate the time she took.

Great customer service, very helpful.People , extremely thorough

Customer service was good, full detailed info and listens patiently to the problem

Customer service was very helpful with a potential fraud charge. I have had DCU since Digital. Will never change.

Every time I call in the agents are extremely patient with me. Everything gets done im a timely manner, and they're overall
kind.

Julie was very helpful with a connectivity issue and even went above and looked up information from a third party site for a fix between my DCU account and Quickbooks.

The supervisor was extremely helpful with navigating the purpose for my call. He was very clear and made sure all requested documentation was in my inbox prior to ending the call. He was professional and knowledgeable when addressing all matters.

Minha experiência foi muito boa
Natália me atendeu muito bem, foi muito rápida no processo e gentil
Espero que tenha mais funcionários fazendo um ótimo trabalho como ela

Thank You Milton for helping me refinance my car loan. Excellent service.

Well not remembering the name of the agent that helped me, I would say that she was an employee that should be rewarded and considered a key resource. I called to close my accounts, only based on bank consolidation post retirement. She carries the torch for DCU to try to get me to stay in as a customer and I cannily say that while my mind was made up, if she worked for my company, I would reward her and consider her a very valuable asset based on her energy and determination. She genuinely cared about me leaving and if there had been any wiggle room, I would have caved. So cheers to her and to DCU for whoever hired her.