DBS Support Ltd Anmeldelser 348

i can't find out how my application is progressing

I have done my DBS a month ago and up till now, I have not received my enhanced certificate yet nor my tracking number. I have been emailing meg.j and the support teams and these people have still not gotten in contact with me yet. I advised to stay away from DBS direct cuz they are nothing but scammers and ignorant beasts that are only in this job for the money and then run with it once they get it

DO NOT USE THIS COMPANY
The Government website is the genuine one and cheaper.
I mistakenly went with this company outlaying over £70 and they are not replying to my emails and there is no phone number.
So cross with myself fur rushing because I needed my check done quickly.

I received an excellent service on my enhanced DBS.

Very swift and prompt service - super quick delivery too

First application that was summited never came.
Second application was no problem.

I ordered it on fast track and it said it would arrive within a week but it didn’t arrive for 3-4 weeks.

I still have not received my dbs or my follow up the chase up that I have done. This is now causing myself some stress.

I needed an enhanced certificate quickly for an application I needed to make. I chose this company as they suggested I would get my certificate very quickly. I did get it quickly which was a great relief.

My only comments for improvement. Please provide the reference number once the application is made so that an applicant can track progress. Please ensure that estimated time frames are the same in all communications.

So fast and efficient. Thank you

Got there in the end but failed to acknowledge a return email from a query they had and failed to get a sharing code. Mostly … £70+ notes for something Government site got done within the 24 hours for a third of the price.

supposed to have a result in twelve hours. still waiting several days later

Terrible slow process. Wouldn’t recommend

Much slower than advertised, unsatisfactory tracking

It was very helpful because without my dbs certificate I would have had problems renewing my private hire badge,so thank you so much, also it was very easy on line

The process was excellent.

A scam. They charge more for a service that you can get for less than half the price via the 'Gov.UK' site. Even by the standards stipulated in their T's&C's, the Gov.UK site is faster in processing and delivering a DBS. This is confirmed by my own experience.

The staff are extremely argumentative and unprofessional if a concern is brought to their attention and they will flat out refuse to provide a full refund. This is despite whether or not they have done or provided anything.

They have no valid or useful purpose at all. They simply promise a fast service to those who may be rushed into needing an 'express' service for a DBS, but everything they do can be done by the customer themselves in the space of several minutes, without the beaureacracy of this pointless 'middle-man' agency being paid for.

The single worst customer experience I've ever had, I was foolish enough to fall for this useless, pointlessly expensive and time-wasting service, please do not make the same mistake.

I had to ask for my reference number in order that I could keep track of my DBS check - I still have not received my certificate despite it saying that it has been posted nor have I had confirmation by email. Not a great service to be honest - any very expensive.