I also made a mistake by not checking who they are. I was expecting they sent a reference number to my email after I paid, but NOTHING. No information on how to track the application. I’m trying to ca... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Made a mistake by using this company and not the gov website one. Has cost me double and still waiting. Tried to reach out to them to cancel and I’m still waiting for a reply. Wished I’d payed more at... Vis mer
There was a little bit of initial confusion in the type of DBS I could personally apply for as I'm not yet sponsored by a workplace but taking on freelance. However, I felt that even just having a bas... Vis mer
I'm a doctor and needed to get a new Enhanced DBS asap. I submitted the form on Monday and received my DBS via post on Thursday. When I thanked the team and asked where I could write a review t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Government approved supplier of DBS Checks in the UK. Apply for DBS / CRB Checks for yourself or your employees, using the fastest system in the UK. We offer Basic, Standard and Enhanced level checks and aim to get the results electronically within 12 working hours.
Kontaktopplysninger
Chapel Street, Mumbles, Swansea, SA3 4BL, Swansea, Storbritannia
- 01792 224338
- support@dbs-online.org.uk
- dbs-online.org.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 11 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
i can't find out how my application is…
i can't find out how my application is progressing
I have done my DBS a month ago and up…
I have done my DBS a month ago and up till now, I have not received my enhanced certificate yet nor my tracking number. I have been emailing meg.j and the support teams and these people have still not gotten in contact with me yet. I advised to stay away from DBS direct cuz they are nothing but scammers and ignorant beasts that are only in this job for the money and then run with it once they get it
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
The Government website is the genuine one and cheaper.
I mistakenly went with this company outlaying over £70 and they are not replying to my emails and there is no phone number.
So cross with myself fur rushing because I needed my check done quickly.
excellent and very swift service
Very swift and prompt service - super quick delivery too
EASY GREAT SERVICE AND REALLY QUICK.
First application that was summited…
First application that was summited never came.
Second application was no problem.
I ordered it on fast track and it said…
I ordered it on fast track and it said it would arrive within a week but it didn’t arrive for 3-4 weeks.
feed back asking how DBS has gone.
I still have not received my dbs or my follow up the chase up that I have done. This is now causing myself some stress.
I needed an enhanced certificate…
I needed an enhanced certificate quickly for an application I needed to make. I chose this company as they suggested I would get my certificate very quickly. I did get it quickly which was a great relief.
My only comments for improvement. Please provide the reference number once the application is made so that an applicant can track progress. Please ensure that estimated time frames are the same in all communications.
Got there in the end but failed to…
Got there in the end but failed to acknowledge a return email from a query they had and failed to get a sharing code. Mostly … £70+ notes for something Government site got done within the 24 hours for a third of the price.
supposed to have a result in twelve…
supposed to have a result in twelve hours. still waiting several days later
It was very helpful because without my…
It was very helpful because without my dbs certificate I would have had problems renewing my private hire badge,so thank you so much, also it was very easy on line
A scam
A scam. They charge more for a service that you can get for less than half the price via the 'Gov.UK' site. Even by the standards stipulated in their T's&C's, the Gov.UK site is faster in processing and delivering a DBS. This is confirmed by my own experience.
The staff are extremely argumentative and unprofessional if a concern is brought to their attention and they will flat out refuse to provide a full refund. This is despite whether or not they have done or provided anything.
They have no valid or useful purpose at all. They simply promise a fast service to those who may be rushed into needing an 'express' service for a DBS, but everything they do can be done by the customer themselves in the space of several minutes, without the beaureacracy of this pointless 'middle-man' agency being paid for.
The single worst customer experience I've ever had, I was foolish enough to fall for this useless, pointlessly expensive and time-wasting service, please do not make the same mistake.
Not Impressed - very expensive
I had to ask for my reference number in order that I could keep track of my DBS check - I still have not received my certificate despite it saying that it has been posted nor have I had confirmation by email. Not a great service to be honest - any very expensive.
Received the document on time
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








