I also made a mistake by not checking who they are. I was expecting they sent a reference number to my email after I paid, but NOTHING. No information on how to track the application. I’m trying to ca... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Made a mistake by using this company and not the gov website one. Has cost me double and still waiting. Tried to reach out to them to cancel and I’m still waiting for a reply. Wished I’d payed more at... Vis mer
There was a little bit of initial confusion in the type of DBS I could personally apply for as I'm not yet sponsored by a workplace but taking on freelance. However, I felt that even just having a bas... Vis mer
I'm a doctor and needed to get a new Enhanced DBS asap. I submitted the form on Monday and received my DBS via post on Thursday. When I thanked the team and asked where I could write a review t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Government approved supplier of DBS Checks in the UK. Apply for DBS / CRB Checks for yourself or your employees, using the fastest system in the UK. We offer Basic, Standard and Enhanced level checks and aim to get the results electronically within 12 working hours.
Kontaktopplysninger
Chapel Street, Mumbles, Swansea, SA3 4BL, Swansea, Storbritannia
- 01792 224338
- support@dbs-online.org.uk
- dbs-online.org.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Not very clear Instructions for self…
Not very clear Instructions for self employed people. Ended up losing £94
Kevin and Hayley from dbs 😑
Kevin Call handler and Hayley manager god awful people didn’t speak professionally seems rude while asking for my deets. They deserve to be removed with the attitude like that

Svar fra DBS Support Ltd
Easy to use and very swift service.
Extortionate charges
Extortionate charges - apply direct through the government website for just £18. These guys have charged me £77!
Disappointed as advertised enhanced and…
Disappointed as advertised enhanced and came as basic and tried several times to ring rang out for 20 minutes each time and then it hung up 😰😰have emailed snd still no response not happy 😰
This is the biggest waste of money of…
This is the biggest waste of money of ever spent, waited 7 days for an email thenI couldn’t use the document as it’s not recognised by company’s and then same day as I got the email my certificates arrived in the post I would not recommend this company, save your money and apply direct.
And also I will be complaining about this .
It's been a week since I paid for this…
It's been a week since I paid for this service, and I received an email about the feedback of this service. here you go. 7 loong days :(
Fast and effective service
Fast and effective service. Only issue was signing in with drivers license after application.
Thank you so much
NOT A SCAM, CUSTOMER SERVICE NEEDS WORK.
I was extremely sceptical after reading many of these reviews (after I’d already put an application through) however, yesterday I received the enhanced DBS certificate. It took longer than expected, and I do think their customer service needs some work, it took me to contact them to get tracking, and an update when application was taking longer. I took off a star for that, but I did get it, I could track my application on the official DBS tracking website, once they had given me the tracking number. So don’t give up keep emailing them for the tracking number, once you get that you’ll have more peace of mind.
5 stars you deserve it
Fast service and easy to do online
Was good experience
Did two applications over 3 weeks ago
Did two applications over 3 weeks ago, heard straight away to confirm something then nothing back and still waiting, really poor service and lack of information from something that you pay £90.00 for.
Terrible
Terrible, paid heard back from Lily straight away confirming something. Then nothing for a week. Email Lily to confirm what’s going on. No response!! Another 4 days and have no contacted there support!.
No phone number to contact!!
Buy at your risk.
SCAM
SCAM - NO NOT USE THIS COMPANY! WE PAID £90 AND TWO MONTHS LATER HAVE NOT RECEIVED A CERTIFICATE OR PROOF THAT APPLICATION WAS EVER PROCESSED- SCAM
Easy and fast of processing.
The best in the transaction although a…
The best in the transaction although a bit expensive. I had my certificate less than 5 day of submitting my request. Very reliable and explanatory during the entire process.
Highly recommended
It was on time.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







