The DBPOWER Jump Starter Portable Charger's battery 'exploded' and cracked open the case. It was in the car and it got very hot during the recent heatwave with extreme (for UK) temperatures of 35°C.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
we bought two of the 12” display dvd players for our 8 and 6-1/2 year old granddaughters, we drove from SouthTexas to Disney and they worked Great!, the girls had no problems changing movies that they... Vis mer
We haven't had to use the battery charger yet, but got one for Christmas & with 2 cars felt we should have one in each vehicle in case stranded somewhere and need a quick start. Our daughter has use... Vis mer
The User Manual did not match my specific unit. My consultant, John, quickly determined the problem and sent me the correct User Manual. He even offered to send me a new AC Adapter free (as a court... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
DBPOWER (DBPowershop.com) is a highly-awarded, international company with a focus on designing and developing high-tech consumer products. It is considered an innovative consumer electronics world leader. We constantly combine the research & development activities with the simplicity of use.
Kontaktopplysninger
19H MAXGRAND PLAZA NO.3 TAI YAU STREET, 999077, SAN PO KONG KL, Kina
- 1-855-888-5533
- support@dbpowershop.com
- dbpowershop.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I asked for the NES games and the agent…
I asked for the NES games and the agent was very quick in providing it
Chat service was great
Chat service was great. Service rep took care of both questions and made it easy.
Joshua was very helpful and efficient…
Joshua was very helpful and efficient with the answers
faulty projector replacement help
We had a faulty projector and Joy helped us process a replacements. Things were a bit frustrating at first but everything worked out fine!! Thank you :)
Mark was great
Mark was great. Great response time, and attention to my issue.
Jennah is a Pro!
Had a great experience with Jennah who helped verify my warranty was activated. Very efficient email exchanges and all in a timely manner.
BEST customer service
Purchased this for my mother who has dementia. It was great, with a large 12" screen, ample volume for the hard of hearing, and clear picture. After 11 months the screen died. Spoke with customer svc rep named John. I was expecting to have to jump through hoops and basically be told "Too bad for you."
My experience was completely opposite. John answered my emails within 45 minutes. He kept me updated on what he was doing to resolve the problem. He didn't accuse me of mishandling my DVD player, as most customer service reps would've done. I highly recommend purchasing from this company because they believe in keeping their customers happy. Especially if you get John to help you.
Good job no issues
Fantastic!!!
Easy to do business with!
Fast, professional, friendly service.
Easy to do business with!
Going about the process of registering…
Going about the process of registering my warranty for my DB power box and the agent was very helpful quick and professional thanks
Talked to Kim from Customer Support
Talked to Kim from Customer Support. Issue was understood, logged and further investigation started. Replies were prompt, to the point and courteous. There is also an ability to reach out with additional questions.
So far very positive experience.
Jennah was helpful and responded…
Jennah was helpful and responded promptly. She also took care of my concerns
Quick customer service
Joy quickly answered my question and provided a quick resolution
Wrong User Manual
The User Manual did not match my specific unit. My consultant, John, quickly determined the problem and sent me the correct User Manual. He even offered to send me a new AC Adapter free (as a courtesy) if I cannot find mine, which I misplaced. It's so rare to find such good customer service these days.
No llego con mi jumpstarter g15 las…
No llego con mi jumpstarter g15 las instrucciones, me comunique con ustedes por este medio y el servicio fue EXCELENTE
Ton was very helpful
Ton was very helpful. Thank you for having this support dbpower
I am thankful for the help to register…
I am thankful for the help to register my jumpstarter for the warranty and request the 15$ gift card that was offered when I opened the gift that my daughter gave me. Rey was patient, professional, and helpful to get it done.
Good experience
Alex was very easy to work with and took care of what I needed. Blunt and to the point.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








