I absolutely love my little water bong I got from DankGeek!! It's exactly what I was looking for and a very reasonable price. I will definitely be ordering again.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently attempted purchase a Rock Glass Hydra Tower from these people. The first one arrived broken and airflow restricted, Dankgeek quickly dispatched another one to me. It too arrived airflow res... Vis mer
Selskapet har svart
Really appericate the perfect 2ft long packaged box with the California brown bear that says fragile through out its body. Smart touch! Fresh big Cali made AFM bong came in perfect shape! Came fast f... Vis mer
After misreading the size of the product when ordering, I received a tiny version of the product. I contacted customer support and they completely understood and sent me the size I initially desired.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We are Dank Geeks! The DankGeek team is a collaboration of enthusiasts for enthusiasts of everything cannabis. Since our inception in 2008, our core mission has been to offer the best service and connect our peers to affordable, beautiful, functional, and unique 420-products that stimulate the imagination and enhance our lives. We are growing and are always looking for new products to add to our collection. We love to support local artists that let our customers guide our growth. Tell us how to improve!
Kontaktopplysninger
14645 Titus Street, 91402, Panorama City, USA
- contact@dankgeek.com
- dankgeek.com
4,7
Enestående
107 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DankGeek.com
Glad you're enjoying you new beaker! It's one of those cases where size doesn't matter 😎 Thanks for choosing DankGeek, Jonathan 💚
Perfectly made perfect design perfect…
Perfectly made perfect design perfect price.
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Sounds like you're having a fun weekend 💚 You got the best piece for a real on-the-go adventure!
Tag us on IG with your favorite outdoor sesh spots.
Amazing product and literally the best…
Amazing product and literally the best costumer support! 10/10 I highly recommend!
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
We're so thrilled you think DankGeek has the best customer support! I definitely agree 😎
See you again soon, and you know we've always got your back.
Have a great weekend, Will!
Dank Geek is the best of the best
Dank Geek is the best of the best. My package got lost in the mail, and they did not hesitate to send a replacement. Great company, great service, great product
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
We've always got your back 😎 Thanks for being a loyal (Dank)Geek 💚
Best Customer Service Experience
I lost my Jupiter CCell Palm Pro 510 battery in Royal Ruby shortly after it arrived, and I was devastated. I reached out to DankGeek not really expecting much since it was completely my fault, but Dell went above and beyond to help me. He worked with me through a price match process, was patient and kind every step of the way, and made everything smooth and easy from start to finish. I ended up getting my replacement at a matched price and the whole experience genuinely made my day. This is the kind of customer service that builds real loyalty. DankGeek has absolutely earned my business going forward and I wouldn't shop anywhere else for this brand. Thank you so much Dell!
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Oh boy, I know how that feels. We are happy that Dell could step in, work out that price match, and turn your day around.
We love having you as part of the Geek Squad! Stay geeky 💚
Legit
Had a weird experience with their shipping, once delivered, we realized they sent the wrong item, We emailed them, and got a reply almost immediately, replacement order was made, and we were told to keep the incorrect one sent. Good customer support, and quick.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Sorry again for the mix up. Our warehouse flipped when they found out about the error. We got the correct piece sent out as fast as we could.
We really appreciate your understanding, Lynda, and glad to have you as a fellow (Dank)Geek 💚
Great selection
Great selection
Found exactly what we were looking for
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Awesome! We aim to make DankGeek the go-to smoke shop. We're always adding new unique products that really hit the mark. See you again soon 💚
New hash pipe
Fast shipping and a great little pipe. Perfect size and length to deliver a nice clean and cool hit. Easy to take apart and clean, especially with the threaded fittings on the stem and bowl. Already one of our favorites.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Congrats on the new addition! We're happy you were able to find the perfect hand pipe at DankGeek 💚
Exceeding expectations
It’s difficult to know what sites are legit these days. I stumbled upon DankGeek looking for a grinder. Found one with a rubber-like finish (never owned one like that before). Took a chance and ordered it thinking if it’s a scam, I’m not out of that much money. The shipping was fast and the product was better than I expected. Highly recommend anyone to give this company a look and enjoy your goodies to order. Thanks, Dank Geek
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
That's the best kind of stumble! Man, this is such a great review to start my day, I'll be sure to relay the praise to the whole team.
If you need help or just wanna talk glass, we're always a click away 😎💚
https://dankgeek.com/pages/contact-us
Perfect size, perfect color
This is a beautiful piece and the hits are extremely smooth compared to other bongs I have used. The glass seems to be of high quality as I see only a few imperfections. I am super happy with this purchase and will look to Dank Geek and Human Grade again. Oh, and shipping was pretty quick despite nasty storms in the east.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Woah sounds like you found a keeper! We're happy we could be a part of that. See you again soon! 🙌💚
I was a jerk and they still gave me a full refund even though it wasn't them causing a issue
I was very confused and angry at first with my misunderstanding of how the company worked. I brought up my issue and they replied right away. Due to the incompetence of the mailing process my order had been taking forever. Li the owner of dankgeek reached and apologized for what had been going on and is giving me a full refund even though they had nothing to do with the issue. I highly recommend them.
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Previous replay below the update.
NEW UPDATE:
Hello.
First of all, per our policy, your order can take 10 days to arrive.
You placed your order on Friday after the warehouse was closed.
Your order was pulled and shipped the following Monday.
You emailed, and we immediately responded with an update.
You replied, "Your amazing thank you so much I appreciate the info!"
Order has been in transit since.
Nothing about this is abnormal.
Here are the details,
In Transit from Origin Processing
Arrived at USPS Regional Origin Facility
JERSEY CITY NJ DISTRIBUTION CENTER
March 26, 2026, 4:06 pm
Accepted at USPS Origin Facility
CALDWELL, NJ 07006
March 26, 2026, 2:51 pm
Shipping Label Created, USPS Awaiting Item
CALDWELL, NJ 07006
March 20, 2026, 5:37 pm
______
Original Reply:
Hello.
My name is Li, and I'm the owner.
First of all, I want to apologize for your experience. This is unacceptable.
I've communicated with my team to get a background on how this happened. This is not something that happens often, as you can see by our many reviews on various platforms.
In the meantime, you'll be given a full refund, and we'll still ensure you get your item.
Thank you and I'm sorry about this.
Li
Top notch customer service and the…
Top notch customer service and the product works as intended :)
25. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Thank you so much for your awesome review. We're always happy to help, customer support is the DankGeek advantage 💪💚
Great!!!
ordered something that ended up being out of stock and they were so quick and helpful and let me pick an alternate item
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
You're the best, Miles! We're so happy we were able to work with you on this. Thank you for taking the time to share your experience!
Dank Geek is one of my most go to for…
Dank Geek is one of my most go to for supplies and and pieces. The team goes above and beyond even if they don't have to. Let me tell you my story, young stoners please. I ordered one of their bubblers. Worked perfectly until, of course COMPLETELY my fault, I knocked it over and the stem broke. The outside survived the 3 foot drop not even a scratch. Pretty impressive it didn't just shatter everywhere. Anyways, I just posted my review mentioning the accident. They immediately offered a coupon to help with replacement. Even though they didn't have to do a damn thing. THAT'S CUSTOMER SERVICE, and for that alone-they have a lifetime customer out of me.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Thank you so much for sharing your experience, Brandon. Broken glass is just heartbreaking and we know how it feels, we've been in your shoes too many times. Glad we were able to turn things around for you, enjoy your new replacement! See you again soon 💚🥳
Absolutely awful buying experience.
Absolutely awful buying experience.
I ordered a glass piece and ended up waiting over a week with the package sitting at a regional USPS facility for days with no movement. Communication from DankGeek was basically a copy-paste response blaming the carrier and offering no real help, compensation, or urgency.
I understand that sellers don’t control USPS, but as a customer, the experience still falls on the store. Long delays, no proactive updates, and no attempt to make things right made this purchase frustrating from start to finish.
The worst part is that the piece itself isn’t even worth the price paid. For what I spent, I could’ve gone to a local smoke shop, paid a little more, walked out the same day, inspected the quality in person, and avoided all this hassle.
Warning to other buyers: if you want your piece quickly, want to see what you’re buying, or want real customer service, you’re honestly better off supporting a local smoke shop than ordering from DankGeek.
Would not order again.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Hi Saul. You must have had a really crappy experience to take the time to write here. I also HATE canned responses. I'm really sorry about your experience.
I'm the owner, Li. I want you to know I read every review and I take everyone very seriously. Customer feedback is the most important thing.
First of all, I want you to know that I have already messaged my whole team to first understand what happened. I will write you personally and here to make sure you're left with a positive outcome at the end of all of this.
This is not the kind of experience I want our customers to have. You're the most important part of DankGeek.
I'll be in touch very soon to make sure you're taken care of, and this NEVER happens again.
EDIT:
Hi Saul,
We take all feedback seriously, but we would like to clarify the timeline of your order to ensure other customers have an accurate picture of our service.
Your order was placed on Feb 25th and shipped on Feb 27th, sticking strictly to our 48-hour processing window. While we understand the frustration of waiting, tracking shows your package moved through the regional facility in 48 hours, not 'over a week' as stated. At the time of your review, the shipment was still within the standard 2–5 business day window for USPS Ground Advantage, which was unfortunately affected by documented regional weather delays in Michigan.
Despite the carrier's weather delay being entirely outside of our control, we proactively reached out on March 3rd to offer you a 20% discount as a gesture of goodwill, contradicting the claim that no compensation or help was offered.
We pride ourselves on providing same-day customer service and standing by our customers when things actually go wrong. We are sorry this experience didn't meet your personal expectations, but we stand by our fulfillment speed and our documented efforts to provide a resolution before the package was even due for delivery.
Best,
Joseph
Needed a new tip replacement.
Needed a new tip replacement.. to my surprise the team sent me an entire new pen.. you guys rock! Im telling everyone ☀️🥦
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
We've always got your back! 😎 Enjoy your new pen 🍃💚
I thought my shopping experience was…
I thought my shopping experience was great! They had a great number of different items available now I was looking for, and when I was a problem with my order not showing up, they were quick to resolve my issue and send me some more. I think they did a great job and my shopping experience was awesome on Dank Geek! I look forward to doing business with them again in the future.
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Sweet! We're glad you liked our products, we're always adding more which you can find in our 'newest items' collection here: https://dankgeek.com/collections/new-items
We've always got your with free shipping, price match guarantee and premium support. See you again soon! 💚
No issues whatsoever
No issues whatsoever. Quality products and seriously thoughtful customer service.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
We're happy to hear we were able to deliver the smooth and seamless experience we work so hard to create. Have a great weekend ✨
First time buyer. Great prices
First time buyer.
Great product . High quality
Quick discreet delivery
Huge selection
Very satisfied and will purchase again from them
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
You're the best Scott! We can't wait to serve you again and again 💚 Have a great weekend :)
Best customer service in years!
From when I made my first order, I have been kept informed. When I had an issue DankGeek gave great customer service and support.
I don’t write many reviews but this company is worthy of my business and yours.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra DankGeek.com
Thank you so much for your review, Pat! We're happy to have you as part of the Geek squad 💪💚
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