Dako Furniture Ltd Anmeldelser 

The outdoor furniture is a tenth of the price of other retailers but looks exactly the same. The quality looks really good so far; I will probably paint with rustproof paint to keep it going longer, as I would with any outdoor furniture. Delivery was prompt and communication excellent.

Great company love the sofa on time delivery helpfull delivery driver.

I ordered the SARAH Sofa Bed for a spare room. I chose it because it looked modern and comfortable and fit the space in the room well.
The order process was straight forward and I was kept informed every step of the way. I received an email and phone call on the day of delivery which was really useful. The delivery driver was lovely and very helpful, especially moving a difficult sized piece of furniture on his own. The free gift was a nice touch, thank you. The sofa is lovely. It looks great in my spare room and is comfortable for both seating and sleeping. A great addition to my home at a great price. I would purchase from this store again without hesitation. Thank you for a great experience.

Great product - great delivery

Excellent delivery service, good product at reasonable price

Overall im happy with the product . Delivery was really good by DX .
The issue was with missing parts from my order(legs), my emails were responded to on the same day, although very apologetic, it took several weeks of chasing up for the parts to be received by post . Very frustrating not to be able to use my garden furniture straight away.

Excellent delivery service and friendly driver

Very bad quality sofa bed, im returning.

Absolutely love my wardrobe, was apprehensive at first as I haven’t heard of this company but rest assured, great service very prompt and lovely pair of lads! Will be getting all my furniture from here!
Thanks again 🥰🙏🏽🥂

Very Happy witht the Sofa, especially for the price. the delivery was professional and quick, no hassle.

..sorry but bed on the picture online looks a bit different

Extremely efficient and the wardrobe is great would recommend

Delivered quick, communication awful. No idea what time it was coming on the day.

Instruction manual for setting up, the pictures are so small it’s extremely hard to see what should go where. In addition, there isn’t any instructions for putting the entire corner sofa together so you end up having to figure it out yourself at the end.

I wouldn’t purchase from them again

Beautiful furniture and amazing service too

Communication was excellent, from placing the order to actual delivery. Couldn’t have asked for more! Guys on the delivery were so helpful and polite, experience was a pleasant change to the norm. Thank you

Absolutely beautiful sofa bed, good quality, easy to assemble, looks stylish, easy to order and extremely quick delivery, highly recommended

The devlivery was great, they gave me a time window to agree, and they respected it. The item was delivered to my door. Happy with the service.

Delivery and quality

AVOID AVOID AVOID… this is what was promised:
• “practical comfort”
• “cosy seating experience”
• “comfortable bed”
• “superior comfort”
• “soft yet supportive feel”
• “cosy seating and sleeping experience”
• “enhancing relaxation”
• “ergonomic
• “high-density foam”
• “wave spring support”
• “supportive feel”
• “excellent pressure distribution”
• “long-lasting support”
The reality I cannot sit on it you can feel the springs due to the foam being so thin. THE SPRINGS LOOK LIKE CHICKEN WIRE I got rid of my sofa on good will and faith in this company so am now sitting on the floor. The company expect me to pay to return something not fit for purpose after making all these claims of comfort.

I had a very disappointing experience with Dako Furniture and their customer service.

We ordered a corner sofa, and the delivery arrived quite quickly. However, when we opened the packages, we realised that the screws required for assembly were missing. I contacted them by email and also tried calling. Days passed, and although I was told the missing screws would be sent, the process kept being delayed.

In the end, I measured the screws myself and bought them from Screwfix so that I could assemble the sofa. However, once I started putting it together, I realised that the problem was not just the missing screws. One of the armrests/side parts of the sofa was also missing.

I assembled part of the sofa, took photos, and emailed them again clearly explaining that I no longer needed the screws because I had bought them myself, and that there was now a much bigger issue: a missing sofa part that needed to be sent urgently.

Unfortunately, I received no proper response. Their phone lines are extremely difficult to get through to, which made the whole situation even more frustrating. After sending several follow-up emails, I eventually received a tracking number and was told that the missing items had been dispatched.

After waiting around three weeks, I thought the issue was finally going to be resolved. However, when the parcel arrived today, it only contained screws. No missing sofa part. It honestly feels like my emails were not even read properly.

This has been a very frustrating and disappointing experience. The product arrived incomplete, communication has been poor, and customer service has been extremely difficult to reach. I am now back to trying to contact them again by email and phone to resolve an issue that should have been handled properly weeks ago.

Based on my experience, I would not recommend Dako Furniture unless they significantly improve their customer service and after-sales support.