Daan Tech United Kingdom Anmeldelser 166

TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The washer itself is great, a brilliant addition to my home bar, 12 pint glasses cleaned perfect in 15 minutes. My only issue is that I can't find anywhere to buy some new detergent cassettes, none on... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely love Bob, he’s brought a bit of luxury to our trips in the caravan. He can either sit on worktop by sink (he comfortable fits under upper cupboards) or on a table in the awning. Easy to fil... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Misleading website that I will warn people of. Reported already to Facebook and warned Facebook users. I’m not confusing companies. I received the purchased goods that were held up because of the... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Absolutely loooove BOB. Pros: - washes CLEAN - fits perfectly on my tiny counter - minimal noise - cute design, cool lights, practical automatic door opener - very user friendly - actua... Vis mer

Informasjon om virksomheten

Om Daan Tech United Kingdom

Skrevet av virksomheten

Welcome !

Daan Tech, founded in 2016, is a French industrial company that designs, manufactures, and markets innovative electronic and household appliances with a bold vision: reinventing household appliances to meet the challenges of the 21st century.

Our flagship product is Bob, a standalone, compact, and fast mini dishwasher:

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Bob addresses two issues: on one hand, allowing individuals or couples to own a mini dishwasher suited to their needs; on the other hand, to meet the challenges of the circular economy with a device designed to last at least 10 years, without planned obsolescence and partially made from recycled plastic (65%).

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Bob fits all your spaces ! 😍 

👌 Super compact : only 34cm wide 
💧 Only consumes 2.9L/express cycle 
👍 Autonomous with its integrated tank 
🇫🇷 Made in France 
🛠 Easy to install without a water supply ! 
⏱4 to 5 washing programs
🌈34 color combinations

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DISCOVER BOB !


But the innovation does not stop there, in 2023 Daan Tech launched the pre-orders of their upcoming product Joe the Fantastic. It is a multifunctional cooking appliance that offers a multitude of features in one device for an exceptional cooking experience.

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Joe offers 5 different cooking modes :

>Steam oven
> Microwave oven 
> Grill / toaster  
> Convection oven
> Airfryer

Thanks to its various cooking modes, you can quickly prepare tasty and healthy dishes. Whether you want to use steam cooking to preserve your food's nutrients, air frying for crispy food, or gentle low-temperature cooking for tender meats, Joe will satisfy all your culinary cravings .


DISCOVER JOE

Daan Tech was created to design, manufacture and market a range of devices and services to meet the major challenges of the 21st century, with Bob the autonomous and eco-responsible mini dishwasher as its first product. 

Since its creation, Daan Technologies has acquired in-depth know-how in mechanical design, plastics, electronic and software development, and the integration of finished products in its 2500m2 factory located in Vendée, France. 

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VISIT OUR WEBSITE


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

166 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Quick and efficient

Quick and efficient. Everything handled well and no complaints at all

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your feedback!

Daan Tech Team

Vurdert til 2 av 5 stjerner

They haven't told me how to return the cartridges

One of the major factors when I was considering buying a Bob dishwasher was that you could return the used detergent cartridges for them to be refilled and therefore help to save the environment. This didn't turn out to be the case. I did not receive a voucher with the cartridges to return them so I contacted the company to find out what I needed to do. They would not reply unless I translated my email into French and when I did get a response they said they would contact me when they had worked out how the cartridges should be returned. They have not told me this therefore I cannot return the cartridges. Its been years since I contacted them.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Hello,
Thank you for your comment.
We regret to inform you that it is not yet possible to return empty cassettes from foreign countries to France. We will keep you informed as soon as this is available.
We hope you like your Bob.
The Daan Tech Team

Vurdert til 5 av 5 stjerner

Really good product

Really good product. Fast delivery and some charges returned. Good comunication. Thanks.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your feedback!

Daan Tech Team

Vurdert til 5 av 5 stjerner

Great company

Great company. Great tech. Bought a bob dishwasher, works flawlessly, such a helping hand, very pretty, delivered fast and arrived perfectly.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your feedback!

Daan Tech Team

Vurdert til 5 av 5 stjerner

I love my little Bob

I love my little Bob, just enough room inside for what we use and he's not on for long saving us even more money, so glad he came into our lives, best little device without a doubt.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you for your comment, we are delighted that you like Bob!

Daan Tech Team

Vurdert til 1 av 5 stjerner

Daan.tech BOB

Loved it at first. After 6 months it died and kept shorting the house. Got no reply from Daan tech so we junked it. Don't buy one.

Didn't hear from them until yesterday and they sounded hurt !!! They are still unreliable. They still have dreadful customer service.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Hello,
We are sorry that you have encountered difficulties with Bob and our services.
We have received your messages and we have replied to all of them. It is possible that our messages have fallen into your spam folder.
It's a pity that you threw Bob away because he has a two year warranty. We could have repaired it.
We remain available if needed,
The Daan Tech Team

Vurdert til 5 av 5 stjerner

Great appliance

Great appliance, love bob, great machine

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your comment!

Daan Tech Team

Vurdert til 2 av 5 stjerner

Nice but comes with problems.

Overall the Bob dishwasher is ok and convenient given its size but I have had difficulties with it. More often than not I cannot fill the water tank without the door popping open (I now leave the door open until after filling the tank), and if the Bob has woken up during filling it often doesn’t start when I press the button and requires re-booting, sometimes several times. The only way I can get it to start is by pressing the button repeatedly and quickly before the machine initiates.
I contacted Daan Tech about the above problem but wasn’t at all happy with the response which fobbed me off with a useless and unhelpful answer.
In the latest batch of cassettes the Rock & Roll cleaning cassette is recognised as empty/not there so cannot be used as the machine won’t work.
I have bought the tablets and will be trying these soon.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Hello,
We're glad you like Bob overall.
After you contacted our services, we replied to you but we have not had any feedback from you. Please do not hesitate to contact us again so that we can provide you with a concrete and lasting solution.
The Daan Tech team

Vurdert til 5 av 5 stjerner

I saw there dishwasher on the gadget show

I saw there dishwasher on the gadget show, so did a Google search and found them. They are a new start up company and I decided to pre-order one of there Bob dishwashers, as I always wanted one they were to big. But these are quite small and fitted on my work top, and does not need to be plumbed in. As for there cleaning etc they are excellent, and always do a great job. They come with there own brand of detergent comes in a cassette form. But now use Finish gel as there cassette’s are a bit expensive, but now they do a new model which takes a tablet.
So all in all they are great dishwasher’s and although the company is Paris they have a good customer service team.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your comment! You can use tablets on your Bob as well (cut the tablet in half depending on the size) or all-in-one gel as you do.

Daan Tech Team

Vurdert til 5 av 5 stjerner

All good

All good. Super machine. Arrived on time and was kept well informed.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your comment!

Daan Tech Team

Vurdert til 5 av 5 stjerner

Excellent product, excellent customer service.

Excellent product, excellent customer service. I didn’t think I’d be able to find a dishwasher to fit in the tiny space I had available in my tiny utility room in my downsized home, but Daan Tech ‘Bob’ the dishwasher fits perfectly. The cartridges that came with it performed excellently but I didn’t like the plastic waste involved but now they have ‘Bob’ tablettes which also perform excellently but where there is no unrecyclable waste. Thoroughly recommend!

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your feedback! We are delighted that you like your Bob!

Daan Tech Team

Vurdert til 5 av 5 stjerner

I'm so happy I brought this as a…

I'm so happy I brought this as a disabled lady I can't stand long washing up this saves all that it's fantastic would recommend

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your feedback!

Daan Tech Team

Vurdert til 3 av 5 stjerner

I have no issue with my dishwasher

I have no issue with my dishwasher, but have just learned that I cant buy cassettes anywhere in the UK and the cost to ship them from France is prohibitive.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Hello,
We are delighted that you like your Bob. The cost of shipping the tapes has unfortunately increased due to the Brexit.
However, Bob works without it. You can use any other product suitable for mini dishwashers that you can find in supermarkets.
Our customer service team is available by email at sav@daan.tech for any further questions.
The Daan Tech team

Vurdert til 3 av 5 stjerner

Great dishwasher let down by poor customer service.

Great dishwasher, can't fault it - things always come out clean no matter how dirty they go in, although we've changed to tablets as the hassle of getting the cartridges post Brexit has become more of a hassle than it's worth honestly they're really expensive per wash.

Unfortunately, at the point of purchase the website advised that French VAT was not payable due to Brexit and I'd get a refund from Daan Tech - only to be told that I wasn't getting one when I actually requested one as all of a sudden it was part of the purchase price, even after providing a screenshot of them admitting I'd get a refund! Surprisingly, the correspondence stopped at this point...

I was told in no uncertain terms I wasn't getting one and it took a credit card charge back to get the £66 back that I was rightfully owed, and had already paid to the UK Government on receipt of it.

5/10 - great dishwasher, borderline fraud from Daan Tech. Probably wouldn't buy one again unless I was in an EU country due to the VAT difficulties.

4. mars 2022
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Svar fra Daan Tech United Kingdom

Hello,
Thank you for your feedback. We are delighted that you like Bob and that you are satisfied with him.
We apologise for the complication of the customs fees due to Brexit. We are currently working on simplifying the export process to the UK.
We remain available if needed,
The Daan Tech team

Vurdert til 5 av 5 stjerner

Very compact no plumbing required just…

Very compact no plumbing required just a sink for the drain pipe however it can take some juggling to get some things in

4. mars 2022
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Svar fra Daan Tech United Kingdom

Thank you very much for your feedback!

Daan Tech Team

Vurdert til 5 av 5 stjerner

Excellent product

Excellent product. Easy to keep clean. Customer service is OK.

There is a small design flaw where the basket chafes away on the round plastic edging rail.

This phenomenon can be seen happening on the few Bob's which are listed for sale on Ebay so it not as isolated issue to mine.

4. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Daan Tech United Kingdom

Thank you for your feedback, we take your comments into account as they are essential to improving our product and service quality.

Daan Tech team

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