Excellent customer service from Shozo and Damien at Bury St Edmunds. The manufacturer's delivery date was met for 1 of the 2 bikes we ordered, but the second was nearly 2 months late. The guys at Bury... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered my Mountain Bike from Cycle King online and it was a great experience. The ordering process was straight forward and the bike arrived at my door in record time. Thank you Cycle King, awesome j... Vis mer
The two members of staff were extremely helpful and knowledgeable. The store was like going back to the old good days where it wasn't just about profit but applying a service. I know this as I bought... Vis mer
Simon at the Derby branch is an absolute star and a real asset to the company. Due to his impeccable and educational attention to detail and thoroughness we received a 5 star service on our bikes and... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Kontaktopplysninger
Storbritannia
- info@cycleking.co.uk
- cycleking.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Slight delay in postage due to low…
Slight delay in postage due to low stock but as described, well packaged. Recommended.
Cycle King, Oxford, thank you Mikey
Cycle King, Oxford. I've been using this amazing bike shop for years. The service has always been fantastic with such knowledgable, efficient and friendly staff. I took my bike in yesterday for a repair and asked for advice on my bike helmet, which I bought from them 3 months ago. A huge shout out to Mikey - he spent about 20 minutes sorting it out as I had got the straps all twisted somehow; and giving me such great safety advice too. Honestly, he was brilliant and I am really grateful to him. Thank you so much Mikey !
Great service
Pleased to find a new stock of tyres for my eccentrically sized ancient bike. Quickly answered my question and quick delivery.
Extremely poor customer service
Just visited this store to have a bike repaired to be faced with an extremely rude man, his behaviour even justified by the other member of staff by saying ‘he’s having a bad day’ have used this shop on several occasions but will not be visiting again!!!!! No excuse for poor customer service in my opinion
Excellent communication offered a great…
Excellent communication offered a great solution to a problem.i recieved my new wheels a day before it was due. Great service.
slightly odd request resolved!
Popped in today with a slightly odd request for an odd part having been told by Halfords to 'try ebay or something'. Our request was resolved instantly! The correct part identified and supplied. Very happy customer 😀
Raleigh Chopper
Just like to say thank you to Cycle King for the fantastic customer service received when supplying me with the new Raleigh Chopper. Very prompt delivery, great communication and price. Really pleased.
Kind regards.
John.
Good service
Good service looked at my bike very quickly and sorted the issue
You’ve sold something I’d already bought online?
Bought something online and went to pick it up at the shop I’d chosen- but you’d apparently sold it to someone else! I haven’t heard anything from you about it since. I’d like the bike bell I’ve already paid for please.
Awesome 👍
Great people there always keen to advice, very good prices and whole lot of parts and accessories .
Excellent quick delivery time
Excellent quick delivery time , Product was exactly what I needed for a good price
Good to work with
They made a transaction with complicated delivery requirements very easy to conclude
Ordered online to pick up from Luton…
Ordered online to pick up from Luton branch. Amazing store, very kind and helpful staff.
Great experience
I ordered a set of front forks for an old bike. Firstly, they were able to help with something few bother with now. Communication was great with an email to check that I was happy to go ahead given that the order was for an unusual item. The forks arrived quickly and we're as ordered. Very happy customer.
Excellent customer service..
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