Good overall, but the required label field when choosing shipping method was confusing, I took extra time googling it. Maybe added info about what should be on the label would prevent customers from... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered a bracelet on 20 November and it has still not been delivered. Customer support is extremely poor. There is no real assistance — only automatic replies that do not address the problem. At... Vis mer
I give only one star because how can you ask for a review when I haven’t received my order that is super late, it’s was a gift for my best friend and you guys doesn’t explain that 3-5 business day for... Vis mer
The product was late to start, the engraving isn’t legible beyond about 4 inches away from the cuff and you have to bend it out and then into the sides of your wrist to stay on for an average male wri... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Our brand is all about human connection - we pride ourselves in offering meaningful and elegant jewelry that eternalizes unforgettable moments. You don't need to settle with flowers or generic designed jewelry.
Kontaktopplysninger
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Shipping was extremely delayed (>2…
Shipping was extremely delayed (>2 weeks). I was a dedicated customer of custom cuff but no longer.
Perfect job and handled with care
The shipping took forever but they expressed it for free because they knew it might take a while with the shipping changes internationally. However when they arrived the items weee even more beautiful than expected 🤩
>30 days since payment
>30 days since payment, package for Midwest USA is now in Spain...
Do not purchase from these people - they are predatory and offer no solutions. Terms of Service are crazy just go look for yourself.
Hasn’t shipped yet and zero way of…
Hasn’t shipped yet and zero way of asking you all the status and when will
It ship
I am incredibly disappointed
I am incredibly disappointed, I never received my order and even though I tried contacting them multiple times they never responded. I waited for more than two weeks to receive it, however I got nothing…
i never got what i ordered
Paid for priority shipping and still no…
Paid for priority shipping and still no information after more than 2 weeks. Scammers.
Hasn’t arrived despite expedited post…
Hasn’t arrived despite expedited post request and payment
Scammers! Stay away!
Scam company. Will steal your money and disappear. Stay away. Fake reviews.
Don’t pay for expedited
Paid for the expedited service and haven’t received a single update 5 business days after I placed the order.
I ordered my bracelets on September 1st…
I ordered my bracelets on September 1st expecting them to come in time for my anniversary on the 23rd and they haven’t shown up and customer service said they don’t have a order that goes with my email.
Shipping not as promised
Still not here! Now 8 days…It was stated it would take less time. Wow…how about a credit on the shipping?
I did not get my order in time and I…
I did not get my order in time and I payed for “Priority shipping”. I asked for a refund and no one got back to me.
Useless customer service
Useless customer service.
Misselling items that are unfit for purpose.
I have not received a refund
I have not received a refund. Please correct asap. $93 is a lot of money to not be returned.
I still haven’t received my items…
I still haven’t received my items and there has been no update since my purchase a week ago. Our wedding is in a couple of days and was hoping to have them before then.
Slow priority service
I choose to opt priority service but my order yet to send out. My tracking no. CTT LL203816487PT
I was promised a necklace
I was promised a necklace within 3-5 business days and it has now been almost a week. I paid extra even to get the necklace within 72 hours, I get that things happen, but some communication would be nice. I have gotten nothing about the delay.
SUPER LATE SHIPPING
I give only one star because how can you ask for a review when I haven’t received my order that is super late, it’s was a gift for my best friend and you guys doesn’t explain that 3-5 business day for shipping don’t include processing time even I make my order 11 days before traveling. Ada Peralta
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








