I found Crystal Window &Doors very helpful and professional, when emailing with a question I received a reply very promptly and thank Tom for his help. The delivery was very prompt and I was kept in... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I work in a merchant and have dealt with Crystal Direct, and I have to say the service has been fantastic from the initial enquiry right through to delivery. I’d especially like to mention Suki B... Vis mer
Selskapet har svart
Great pricing, excellent Lead times. Good communication. Tracking app on delivery day, Great for seeing drivers progress and ETA Delivery driver, David Forde, very polite and helpful 👍
Selskapet har svart
I’ve used Crystal-Direct for 2 properties. Can’t fault at all, won’t use any one else. The products and price are great. The live tracker for delivery is really useful, can do other tasks so not... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Crystal-Direct is a leading supplier of PVCu windows, doors, and roofing systems for replacement, new build, applications to the trade, retail, and builders merchant sectors. We offer high-performance, high-quality home improvement products in a variety of styles and colours to meet our customers' needs. Our company values excellence and prioritises building strong relationships with our customers across all groups. Under new ownership / leadership since 2022
Kontaktopplysninger
Storbritannia
- crystal-direct.co.uk
4,8
Enestående
103 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I found Crystal Window &Doors very…
I found Crystal Window &Doors very helpful and professional, when emailing with a question I received a reply very promptly and thank Tom for his help. The delivery was very prompt and I was kept informed as to expected delivery time. I will recommend to others this Company
Kind regards,
Simon Farmer
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for your review Simon, we are pleased to hear that the overall experience was helpful and professional, and that we delivered on your expectations. Thanks also for the recommendation. We will pass your comments on to Tom :)
Merchant Account
I work in a merchant and have dealt with Crystal Direct, and I have to say the service has been fantastic from the initial enquiry right through to delivery.
I’d especially like to mention Suki Bowal, one of their delivery drivers. I recently messaged Suki on behalf of one of my customers regarding their delivery, and he genuinely couldn’t have been more helpful.
My customer actually called me afterwards specifically to tell me how helpful and friendly Suki had been, which says a lot about the service he provides.
And this isn’t the first time I’ve heard customers mention Suki positively either — he has been praised by various customers on previous occasions.
Suki is a real asset to Crystal Direct and a credit to the company. It’s great to see someone who clearly takes pride in providing excellent customer service.
Fantastic service all round — highly recommended! ⭐⭐⭐⭐⭐
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Hello Nicola, thank you for taking the time to give such a detailed and positive review of the experience for you and your customer, and kind words about Suki, we will pass it on to him. Like Suki we all take pride in our individual roles - and are proud to be the supplier of choice to many Merchants and Retailers across the whole of the UK and Ireland.
Delivery excellent by Suki Bowal…
Delivery excellent by Suki Bowal windows look grand
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks John, appreciate the positive comments regarding the driver and the products - we will pass it on :)
Suki Bowal was professional and…
Suki Bowal was professional and friendly. Delivered the goods with a smile. Great experience and delivered within timescale given.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Hi Roxanne, really pleased your experience was a good one, we will pass the comments onto Suki - thanks!
What a nice company to do business…
What a nice company to do business with. Special mention to Vlad the delivery driver. Top man!
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thank you David for your review - we are please to do business with you too! we will ensure Vlad also hears the feedback.
Excellent delivery by David Forde would…
Excellent delivery by David Forde would recommend this company 100%
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Wow, thanks for the 100% recommendation and 5 stars Stuart, that means a great deal to the team and Dave, we will pass your comments on to him :)
Very friendly and helpful
Very friendly and helpful.
Just perfect
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for taking the time to leave the review Stewart, we love the 'just perfect' comment :)
Great pricing
Great pricing, excellent Lead times. Good communication.
Tracking app on delivery day, Great for seeing drivers progress and ETA
Delivery driver, David Forde, very polite and helpful 👍
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for the glowing review John, sounds like every touch point was a success for you, which is what we strive to achieve. We are really grateful for the comments, thanks again.
Flavion who delivered our window was…
Flavion who delivered our window was very pleasant, and even carried the window in for me. That’s what I call excellent customer service. Thank you
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for leaving a review Sue, much appreciated - a common theme in many of the reviews is that the drivers go the extra mile for our customers. We will pass on your kind words to Flavion.
Good lead time for delivery
Good lead time for delivery. Excellent communication from Crystal from start to end. Professional and courteous delivery driver (David Forde).
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thankyou for your review David, your comments regarding lead-time, comms, and delivery are great for us to read as every touch point is very important to us as a team. We will pass on your kind words to Dave too :)
Nice early friendly delivery
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for the 5 stars Andrew - we really appreciate it!
David Forde was great!
David Forde was great! Professional and friendly. He explained how to keep the door safe before we needed to use it. Friendly chat also appreciated early in the morning.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for your comments and review, David takes great pride what i does, we will pass the feedback on, thanks again!
Great tracker and he was on time he was…
Great tracker and he was on time he was a great guy.
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Hello Derek, thanks for taking the time to leave a review, we find our customers love the tracking and its accuracy -glad you did too :)
Svar fra Crystal-Direct
Thanks for your review Joshua, we are grateful and we will make sure David gets to see it too
Fab delivery!
My delivery with Flavion was exceptional. I was home alone and my builder was on another job. He helped get my items moved safely and securely.
Many thanks!
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thank you so much for your review and comments Anna, we will pass them on to Flavion!
Excellent service from driver David…
Excellent service from driver David Forde, particularly given the extreme heat today. On time and carried heavy door and parts in three trips to back door. Thank you.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for the 5 star review Tash - we always appreciate our customers taking the time to give feedback, especially when the drivers are mentioned - we will pass on Dave :)
Great communication
Great communication, window arrived on time, the driver David Forde was very pleasant and helpful.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for your review and comments Lawrence, glad you were pleased with the overall service - we will pass your kind words on to David :)
Fast turnaround
Fast turnaround, lovely driver, great delivery
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for taking the time to review and leave such positive comments Chloe, we really appreciate it
Quality product supplied.
Quality product supplied.
First class delivery by Keith.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thank you for your review we will pass on your compliments to Keith :)
Good quality doors - great delivery
Have bought 2 doors from Crystal PVCu Windows and Doors. Very pleased with them, great quality. Our 2nd door was delivered a couple of days ago, driver David Forde was courteous, friendly & helpful.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Crystal-Direct
Thanks for taking the time to review, and for the repeat purchase, we will pass on your kind words to Dave Forde, he has been with us for over 25 years so he will love the comments
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.