This company has kept over $400 of my money despite canceling my cruise 5 months in advance, including health insurance money. I do NOT advise using this company-it's a rip-off.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Carla Olsen was a pleasure to deal with. Made the booking effortless, recommended a far superior room, and got us the best price.
Katie Powers has booked a number of cruises for us. She is professional, knowledgeable and willing to go the extra mile to book the cruise of your dreams at a reasonable price. We wouldn’t book with... Vis mer
Barbara spent an inordinate amount of time to set me up for the right cruise for the right price. She was highly professional, patient and accommodating. She even looked up details on what was above a... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
Kontaktopplysninger
100 Quannapowitt Pkwy, Suite 100, 01880, Wakefield, USA
- 800-288-6006
- customerexperience@cruises.com
- cruises.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Alissa is a very knowledgeable agent
Alissa was very helpful setting up our latest cruise to Alaska. She was very patient and answered all of my questions. She is a very professional agent and knows her business.
Great first experience with…
Great first experience with cruises.com. Christina was outstanding in helping me book our next cruise. Very professional, pleasant, and knowledgeable with all the ins and outs. Thank you !
Just booked my first cruise with…
Just booked my first cruise with Cruise.com
Excellent travel agents and agency
Excellent listening skills and follow through from the agents. I was able to check all cruise lines for value and merits- and book a cruise all in one phone call. Agent helped me see deck plans and detail information on how to pick my room and cruise.
Great customer service
Great customer service . The trip advisor was able to accommodate my time constraints for the cruise.
Very Helpful
Courtney Donovan was a pleasure to work with. She was very helpful and knowledgeable.
She went above and beyond to answer all of my questions.
First cruise and it was fantastic…
First cruise and it was fantastic already booked another trip. 🙌
Really easy to understand the booking…
Really easy to understand the booking process online.
My representative Susan helped me with…
My representative Susan helped me with the entire process. Any questions I had she immediately answered.
Looking for a great deal to places I wanted to see.
Had no problem finding a great deal. The agent Diane was excellent. Wasn’t planning on booking anything, since I was just looking. Ended up getting a vacation package in the time frame I wanted with one call.
The lady that helped us was very…
The lady that helped us was very helpful and kind
Fast knowledge friendly people
Fast knowledge friendly people
Tjhe young woman who helped me change my…reservation was Denni
The young woman who helped me change my cruise was kind and very helpful. I’m sure others have told you, she is an expert at what she does. She deserves special recognition and a probably a raise and a promotion. Her name is Denni , make sure you don’t lose her.
Gerald Wallace
Satisfied Customer
Sean was awesome with Cruises.com
Sean was awesome with Cruises.com. Very informative about the cruises and answered all our questions. I will definitely use them again
Good website for booking cruises
Good website for booking cruises. Simple and easy to navigate.
Had the BEST cruise assistant!
Had the BEST cruise assistant!! Ali was so patient & worked to find the best deals for us!!!
The website is designed easy to use.
The website is designed easy to use.
Cruises.com will NOT give you best rates!!!! Booked a cruise almost 2 years in…
Booked a cruise almost 2 years in advance on Cruises.com & when on my reservation with Royal Carribean it showed rate dropped $100 pp. I called right away & lady at Cruises.com said she checked with Royal Carribean & rate was actually higher. I double checked again & still said same cruise same time in same room was $100 pp cheaper. Lady wouldn’t give me reduced rate. I don’t even think she called. Terrible customer service!!!! Company doesn’t standing by what they say if rate drops will always get lower rate.
Be aware and cautious if you book with them
They night offer some decent incentives but they charge a $24.99 junk fee and also charge you $100 cancellation even before final payment is due when there is no cruise line cancellation penalty at that point. Not sure if I will book any further cruises with them. Incentives improved on my cruise but I can not cancel and rebook without being screwed with a $100 fee. So just proceed with caution if you decide to book through them
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








