We have used Cruises.com for many years. They always take care of us, answering questions and meeting our needs. The booking process is great. The travel agents are well trained and awesome. The rewar... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have used Linda Ledbetter for several cfruises. She is absolutely the best and always gets me the best. Cruises.com ad a whole is also very good company. Their point system has been very helpful.... Vis mer
It was really easy to work with Cruises.com. I ended up calling and talking to a travel agent, and with her help, we got the best deal possible. A deal that I wouldn't have gotten without her assistan... Vis mer
I was handed off numerous times as they changed agents regularly.....3 agents over a 2 week period. Eventually I purchased a cruise. Part of the package I purchased included a $250 visa, to be issued... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
Kontaktopplysninger
100 Quannapowitt Pkwy, Suite 100, 01880, Wakefield, USA
- 800-288-6006
- customerexperience@cruises.com
- cruises.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to book online
Easy to book online. Very informative with chat. Called for more information and the woman was very helpful.
Cruises.com ext 38426
Great cruise associate (Connor Cross). He has helped us for several years.He is the best.
Linda Ledbetter has been our Cruise.com…
Linda Ledbetter has been our Cruise.com agent for over 10years. She is thorough, knowledgeable and is absolutely fantastic to deal with. I highly recommend requesting her!!!
The customer service representative
The customer service representative, Eddy was so kind, patient and helpful. This is the 5th time booking cruises with them. It’s always been a good experience; usually with some extra perks too
A great co
A great co. to work with. The staff was great.
Very friendly
Very friendly. Answered all of my concerns
Professional representatives, supportive team, prompt return call back, great feedback about cruise ship,and activities
One good friend cruise to Alaska often, and enjoy her adventure every time. She highly recommend cruising with the Royal Caribbean.
First time booking a cruise
I am still waiting to see how well this site works. Not sure how long it will take to show up on my Royal Caribbean account
Do not use cruises.com
Do not use. Had to pay additional fees to select a cabin.. not made clear in online booking. Customer support offered no remedy.
I logged onto the Cruises
I logged onto the Cruises. Com Website. Ease of locating and Cruise, was quite easy. Would recommend SITE to Others.
Briana (travel agent
Briana (travel agent! was knowledgeable, pleasant, thorough and very helpful!
Great customer service
Great customer service. I love your prices. Everyone in your company is very helpful
Pleasant person
Do not use cruis.com
This company will promise you things like on board credit and will not follow through. When I called about it, my agent never called back and the agent I finally talked to told me it was my fault because I didn't call them enough and remind them. They did not come through with other services (putting in my cruise line loyalty numbers, putting in the celebrations we had on the cruise). I had to do all of that myself.
Decided last minute to book a cruise…
Decided last minute to book a cruise for this month. Had the pleasure of working with Luke Gonzalez again, he is always friendly, efficient and thorough. He always makes booking Quick and easy
DO NOT BUY THE INSURANCE From…
DO NOT BUY THE INSURANCE From CRUISES.COM DIRECTLY!!!
We Bought the insurance through cruises.Com. We were unfortunately lost our house in hurricane Helene. A uninhabited home was covered under AON insurance. We filled all the paper work along with our other friends. It has been 6 mo. All I get is a request for more of the same paper work or someone else’s paper work . I continue to send the same paperwork in over and over it’s like 50 first dates! Cruises.com said we can’t help you we only sell it!! But they told the insurance company we took a credit??? I got a letter from Virgin Cruises that I did not take a Credit. And when you call them on it they hang up on you!
My advice get your own Insurance.
Easy booking
The website states to call in to make…
The website states to call in to make reservation for the free parking deal. It does not say there is a minimum cabin value amount required. The agent refused to give me the promo. I use cruises.com all the time. If I had known I could not get the parking promo I would have booked on line and not spend a 10-15 wait time for an answer over the phone. Very disappointing.
This is our 2nd time using Cruises.com
This is our 2nd time using Cruises.com. Both times have been Flawless. Sara is excellent and has been very responsive and helpful!
Working with Scott was wonderful
Working with Scott was wonderful. He took so much time finding us the best river cruise at an amazing price. He was very knowledgeable and offered so much great advice.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








