Crui.se Anmeldelser 

291
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TrustScore 5 av 5

5,0

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Se hva andre synes

Vurdert til 5 av 5 stjerner

We have just booked our third cruise for next year 2027 with Crui.se. Rachel has been our contact for all bookings and has made the process for all very easy. Unfortunately, this year's cruise was... Vis mer

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Vurdert til 5 av 5 stjerner

This is the second time we have used Crui.se for a booking with Riviera. They were very helpful in coordinating our booking with a friend who is going with us. Initially we were dealing with Carly... Vis mer

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Vurdert til 5 av 5 stjerner

This company is great to book your holiday through all three ladies Rachel,Carley & Becca are so professional yet remaining friendly & engaging to whatever your queries or questions maybe. My husband... Vis mer

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Vurdert til 5 av 5 stjerner

What an amazing pleasure it was to book our Rhine River Cruise for 2027. Rebecca was the travel consultant, immediately on speaking to her I felt she was a friend,she was utterly brilliant, found us e... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


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5,0

Enestående

TrustScore 5 av 5

291 anmeldelser

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5,0

Alle anmeldelser

(291)

107 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Highly recommend booking with CRUI.SE

Would definitely recommend booking with CRUI.SE and we will be booking our next river cruise with them as well.
We were initially helped by Rachel who sent us 4 quotes and tailored our requirements each time until we found the one that suited us best. When we rang to book, Rachel was unavailable but Carley helped us and was up to speed with what we wanted to book. She was friendly, helpful and polite. At no point during the enquiry process did we feel pressurised into booking. They sent the quotes and then waited for us to decide. Their prices are amazing and they managed to get our river cruise price below that of TUI themselves. All our flights and transfers are included. The deposit was paid efficiently and we received instructions on how to pay the final bill.

22. juli 2025
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Svar fra Crui.se

Wow thanks so much for your detailed review, Anne. Great to hear that we could find your perfect itinerary at a good price. The Magical Danube is very popular and next May won't be long coming around. If you need anything else in the meantime let the ladies know. All the best.

Vurdert til 5 av 5 stjerner

Hats off to Crui.se Exceptiomal

Have spoken to Raechel over the last few days and that lady gives you confidence in her knowledge of the trip that you are requesting and get a good conclusion
It was worthwhile to go outside the box of thinking you don't always have to go direct to the travel company selling the same product
Well done Crui.se

23. juli 2025
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Svar fra Crui.se

Hi Geoff. Many thanks for your review. Rachel will be chuffed when she sees it. You've picked a wonderful itinerary on the Douro for next June. The weather should be just nice and we're sure Riviera Travel will look after you very well. If you have any questions in the meantime please get in touch with Rachel. Have a great weekend.

Vurdert til 5 av 5 stjerner

Booking for the for The Blue Danube River Cruise

Rebecca Mann handled our recent booking of a river cruise travelling up the Danube next June . She answered any questions we had and made the whole process very easy so we are very happy with the service received so far from Crui.se. I'm sure we will have more questions as the date of our holiday gets nearer but we're confident that they will be addressed and that we're in safe hands with this agent

21. juli 2025
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Svar fra Crui.se

Thanks for your review. Maggie. We're always here to answer any questions you have regarding your upcoming cruise next year with Riviera Travel. You chose a very popular itinerary and we're sure you won't be disappointed. All the best for now.

Vurdert til 5 av 5 stjerner

Prompt, courteous assistance

I had quite specific requirements for the river cruise, which included us making our own way to the embarkation point and our own return flights, but Carley dealt with everything, providing a prompt, courteous service to me throughout. This gave me the confidence to place my booking with Crui.se and I will not hesitate to contact them again if we decide to undertake another river cruise.

11. juli 2025
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Svar fra Crui.se

Thanks for your lovely review, Christopher. You were actually Carleys first booking for Crui.se as she only started last week but her experience is definitely showing. And what a great bargain you got on the European Gems with APT. Roll on October. We can't wait to see how you get on. All the best.

Vurdert til 5 av 5 stjerner

Special thanks to Rebecca Mann

Rachel Peers booked the Douro cruise for us very efficiently and at a good price. Then, not long before we were due to leave, my husband became unwell and, although he soon recovered, he decided not to travel. A wonderful friend offered to come with me instead. Rebecca Mann was brilliant! She was very calm and helpful, and she succeeded in getting the name changed on the flights at the last minute - it was not straightforward as my friend was away from home and there was a delay accessing her passport details. It all went ahead, and we had a lovely time. My husband remained in good health and seems to have rather enjoyed his week at home alone! A very big thank to Rebecca for all her help. I am so grateful to her.

19. juni 2025
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Svar fra Crui.se

Brilliant review, Judith. It's great to hear that Rachel and Rebecca were able to help so much. We're glad to hear that you had a lovely time and that your husband is in good health, long may that continue. Next time please take my wife. I could do with a week at home. Oh and my kids! Make it a fortnight. All the best, Judith

Vurdert til 5 av 5 stjerner

Highly recommended

If you're thinking about a cruise I would highly recommend letting Cruise.se help you find what you're looking for at the best price.
Nothing is too much trouble and they make the whole process very clear and easy.
Absolutely fantastic service, can't fault it.

3. juli 2025
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Svar fra Crui.se

Thanks for your lovely review, Georgina. We're happy we could help you choose your perfect cruise. The Danube awaits in October and we can't wait to hear how you get on with TUI. Anything you need please let us know. All the best.

Vurdert til 5 av 5 stjerner

Excellent service

Quick and accurate answers to queries

30. juni 2025
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Svar fra Crui.se

Thanks, Mr. Francis. Quick, concise and accurate. Enjoy your cruise in 2 weeks time. We're not jealous at all : )

Vurdert til 5 av 5 stjerner

Used Crui.se for the first time.

Used Crui.se for the first time.
Will definitely will return again.
Rachel was superb in everyway something you find hard to get nowadays.

2. juli 2025
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Svar fra Crui.se

Thanks for your kind review, Terence. We're certain that you'll love the Rhine, Strasbourg and Heidelberg Cruise in September with Riviera Travel. It's one of our favourites. In the meantime let us know if you have any further questions. All the best.

Vurdert til 5 av 5 stjerner

Faultless customer service

I was a complete pain in the neck as I wasn’t sure exactly what I wanted but both Rebecca and Rachel were very patient, answering all my questions promptly and found several suitable cruises within the budget that I had in mind - customer service was second to none and both are a credit to Crui.se. I only hope that my actual cruise with Ama Waterways provides the same level of service because if so, it will be awesome!! Thank you 😊

21. juni 2025
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Svar fra Crui.se

Oh Gill, believe me, we've had pains in the neck and you wouldn't rank anywhere near the top : ) we're sure you'll love your Impressions of the Seine & Paris river cruise with Amawaterways in July. Just around the corner so you must be very excited. Not jealous at all. If you need anything else before your trip please let us know. Bon Voyage!

Vurdert til 5 av 5 stjerner

Excellent service

Went on the Danube River Cruise last October booked through Cru.ise..everything was dealt with very efficiently and thoroughly enjoyed the Riviera cruise.
Have now booked another 2 River cruises through Cru.ise....because they were so fantastic in their planning procedures and pleasant approach...thanks to Rachel and Rebecca...will not hesitate to recommend you. Christine Cregg

19. juni 2025
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Svar fra Crui.se

Our dear friend, Christine, thanks once again for your lovely review and trusting us with your cruise bookings. We're honoured that you chose to come back to us for your future cruise bookings. You'll have been on more river cruises than we've had hot dinners soon : ) thanks a million.

Vurdert til 5 av 5 stjerner

One happy customer

My agent Rebecca was very helpful and polite and spent time to find two cruise options which were suitable for me, both were below my maximum budget and I was so pleased that I booked one straight away. So far, I am extremely pleased with this company and it's efficiency and communication and understanding of my request.

12. juni 2025
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Svar fra Crui.se

Whoa, you got a great bargain on that Uniworld cruise, Elizabeth. 14 nights in September on the River Duchess will be amazing. You'll want to bring the butler home with you. If you need anything in the run up let us know. All the best.

Vurdert til 5 av 5 stjerner

Outstanding Customer Service.

The level of customer service provided by Rachel Pears at Cruise has quite simply been outstanding. Nothing has been too much trouble for Rachel and I will always be grateful for the kindness she showed when a member of our original group sadly passed away. If the cruise itself is half as good as the support provided so far we are in for a great time. Rachel is a credit to herself and to the Company

13. juni 2025
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Svar fra Crui.se

What a lovely review, Keith. Our sincere condolences for your loss. We're sure Elizabeth would have loved the cruise. We hope that you all have an amazing time in October with Riviera Travel on the Rhine & Moselle. Rachel is always on hand to answer any questions you may have. All the best

Vurdert til 5 av 5 stjerner

Personal help

I was not able to find exactly what I wanted but having given my garbled version to Rebecca she found a river cruise which was very acceptable.All done with due professionalism and good humour.Well done Crui.se.

13. juni 2025
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Svar fra Crui.se

A true gentleman, Henry. Rebecca told of the long discussions that you had about the places in which you wanted to visit. We're glad we could find something that satisfied your needs. Roll on September for your Seine, Paris & Normandy cruise and please let Rebecca know if you need anything in the meantime. Have a good one.

Vurdert til 5 av 5 stjerner

There was no hanging around waiting for…

There was no hanging around waiting for answers.
Replies were swift and the price was very competitive.
I would reccomend this company to be included in your searches.

6. juni 2025
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Svar fra Crui.se

Thanks for your review, Tony. It was an honor and a pleasure. The Danube Capitals await you next September. We'll phone ahead and get the red carpet dusted off. Anything you need in the meantime please let us know. Thanks a million.

Vurdert til 5 av 5 stjerner

Rebecca has done an amazing b for us…

Rebecca has done an amazing b for us for our river cruise booking. Many thanks to her, we are paying a very good price for that trip and we would strongly recommend this company for your holiday needs.

22. mai 2025
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Svar fra Crui.se

Thanks for your review, Paul & Linda. You've definitely picked a stunning cruise to book for November. Please let us know how you get on with Uniworld and in the meantime let us know if we can do anything else for you. All the best.

Vurdert til 5 av 5 stjerner

Plain sailing

I would have no hesitation in recommending this company to arrange your cruise. Rachel was highly efficient, and her communications were very prompt.

23. mai 2025
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Svar fra Crui.se

Thanks for your review, Gary. You'll have to let us know how your Nile Cruise goes in Feb 2026. It's definitely one for the bucket list. All the best.

Vurdert til 5 av 5 stjerner

Rachel was excellent

Rachel was excellent, efficient, pleasant and patient. From the searching, selection, and booking of all aspects of our relatively complex cruise holiday she was helpful and resourceful. Very happy to recommend.

5. juni 2025
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Svar fra Crui.se

Thank you, Gordon. The bulk of our bookings are on European Rivers so Rachel was excited to book the Mekong for you for November. You've picked a great time of year to go. We can't wait to hear how it went and expect lots of pictures. In the meantime please let us know if you need anything. Thanks a million.

Vurdert til 5 av 5 stjerner

Rachel was outstanding with her…

Rachel was outstanding with her communication of the cruise that we wanted to book. We 1st communicated at 9am in the morning and within a few hours the deposit was paid. It was a delight to have this booked so promptly and I have never experienced this before. Paperwork all received and correct.
Thank you.
Brian

2. juni 2025
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Svar fra Crui.se

Wow that was efficient, Brian. We're glad to hear Rachel was helpful. October won't be long coming by so if you need anything in the meantime please let us know. Cheers

Vurdert til 5 av 5 stjerner

Excellent service

Rachel was very helpful and knowledgeable about the holiday we booked. She made the booking process very easy. So professional.

30. mai 2025
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Svar fra Crui.se

Thanks for the kind review Mrs. JET. I hope I am right in assuming this is Jane. We're so thankful you decided to book your river cruise with us. If there's anything at all you need please let Rachel know...but maybe wait til Monday! All the best

Vurdert til 5 av 5 stjerner

Rachel was very informative and clear…

Rachel was very informative and clear in her explanations, helping me to find the right package for our Danube River Cruise to celebrate our 'big' birthdays.
Rachel was also on hand the next day to explain the paper work more clearly for us.
Thank you, would definitely recommend

22. mai 2025
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Svar fra Crui.se

Thanks for your review, Mrs. LeGrove. As your cruise is 1 year and 5 days away, the team here at Crui.se wish you a Happy 'Small' Birthday for next week. If you need anything in the run up to your cruise please let Rachel know. PS. She's also great at blowing up balloons!

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