Good quality and quick. Just a really weird returns process that I’m still waiting for an answer on
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic company, tie turned up beautifully presented in a really nice box, and the tie is lovely too! I didn't want a silk tie as I don't buy silk, so the cotton alternative was fantastic, still loo... Vis mer
Selskapet har svart
I ordered 3 ties for my husband. They arrived promptly, look fantastic and he's wearing them this week at meetings in Berlin. He loves them and apparently they have been much admired. The ties are ver... Vis mer
Selskapet har svart
Good quality product, that arrived promptly and fitted an outfit that was 'in build'... what more can you ask for. Well done Crossbow
Informasjon om virksomheten
Skrevet av virksomheten
Crossrow London offers a curated collection of premium neckties, bow ties, pocket squares, and other accessories for men, boys, and girls. Their products are crafted from high-quality materials, featuring a range of styles suitable for various occasions, including weddings.
Kontaktopplysninger
5 Canon Court, BL1 1PZ, London, Storbritannia
- hello@crossrow.co.uk
- crossrow.co.uk
4,8
Enestående
94 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very happy with the ties I ordered
I’m very happy with the ties I ordered. High quality and delivered on time. Thanks!
29. oktober 2024
Svar fra Crossrow
Hi Gareth,
Thank you for the wonderful feedback! We're thrilled to hear that you're happy with the quality of our ties and that they arrived on time. Your satisfaction is our top priority, and we're grateful for your support. Looking forward to serving you again—thank you for choosing Crossrow!
Regards
S.
Had to go to the post office to pay…
Had to go to the post office to pay £3.50 extra for postage to get the delivery - turns it into a pain!
20. oktober 2024
Svar fra Crossrow
Dear Will,
We’re truly sorry to hear about your experience and understand the frustration of having to pay extra postage to receive your order. As a small business, we work hard to ensure every order arrives smoothly and are committed to addressing any concerns quickly. We ship all our packages following the same procedure, and this is the first time we’ve encountered an additional fee like this. Nonetheless, we issued a 50% refund on your order as a sincere apology.
Had you reached out to us beforehand, we would have been more than happy to resolve this for you directly. Our policy allows for a full refund or next-day replacement at no additional charge if there’s ever an issue. We encourage customers to reach out first, as it’s easier to address concerns directly than through a review.
Thank you for sharing your experience, and we’re here to help make things right whenever you need.
Warm regards,
S
Great designs
17. oktober 2024
Svar fra Crossrow
Hi Ted,
Thank you for the kind words! We're delighted that you love our designs. It’s always our goal to bring unique and stylish options to our customers. We appreciate your support and look forward to sharing more great designs with you in the future!
Regards
S.
Excellent product
Excellent product, just as advertised and very speedy delivery. Very pleased, thank you.
16. oktober 2024
Svar fra Crossrow
Hi Howard,
Thank you so much for your kind review! We're thrilled to hear that you're pleased with both the product and the speedy delivery. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!
Regards
S
Easy to order and quick to arrive
Easy to order and quick to arrive. Good quality ties!
10. oktober 2024
Svar fra Crossrow
HI Graham, Thank you for your fantastic review! We're so glad you love the quality of the tie and that delivery was quick. Your support means everything to us, and we can't wait to welcome you back soon
Svar fra Crossrow
Dear Steve,
Thank you for taking the time to leave a review on Trustpilot. We’re pleased to hear that your order arrived on time, well packed, and without any issues. It's always great to know when things go smoothly!
We truly appreciate your support of Crossrow and look forward to serving you again in the future.
Best regards,
The Crossrow Team
Everything first class
8. september 2024
Svar fra Crossrow
Dear Stephen
Thank you so much for your kind words and for rating your experience with Crossrow as "first class"! We’re thrilled to hear that everything met your expectations, and we’re grateful for your support.
It’s feedback like yours that inspires us to continue providing top-quality products and service. We look forward to welcoming you back again soon!
Best regards,
The Crossrow Team
Svar fra Crossrow
Hi Damian, Thank you so much for your kind words! We're thrilled to hear you loved the ties and appreciated the quick dispatch. Your recommendation means the world to us! We look forward to serving you again soon.
Excellent quality
Excellent quality. It's a lovely tie. Delivery was quick and I would definitely buy from Crossrow again.
2. september 2024
Svar fra Crossrow
HI Andrew, Thank you for your fantastic review! We're so glad you love the quality of the tie and that delivery was quick. Your support means everything to us, and we can't wait to welcome you back soon!
Lovely pattern and material
Lovely pattern and material. Not too expensive and arrived quickly
5. august 2024
Svar fra Crossrow
Dear Huw,
Thank you so much for your wonderful 5-star review! Your kind words mean the world to us. As a small business, your support and satisfaction are incredibly important to us. We're thrilled to hear that you are pleased with your tie, and we look forward to providing you with more quality products in the future!
Warm regards,
S.
Crossrow
Svar fra Crossrow
Dear Finbar,
Thank you so much for your wonderful 5-star review! Your kind words mean the world to us. As a small business, your support and satisfaction are incredibly important to us. We're thrilled to hear that you are pleased with your tie, and we look forward to providing you with more quality products in the future!
Warm regards,
S.
Crossrow
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