The quality of Craftamo’s products is fantastic but their customer service takes it up a notch. I have made many purchases from Craftamo, small and large purchases, and have had a great experience eac... Vis mer
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The quality of products is great. It's easy to order. And I don't get buried in junk mail now that they have my email address. The only downside was shipping. It took longer than I expected and the tr... Vis mer
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Uzasny produkt, perfektna logistika, vcasne upozornenie na poplatky, kvalitny obsah boxov od Liesl - nadherne farby, kvalitny akvarelovy papier, profesionalne stetce a nadherne vzory na malovanie
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The packaging is seriously inadequate. I was excited to buy high quality brushes with a nice box to store/carry them. The box is so mangled it is ridiculous. It won’t close. It was shipped in a bubble... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We are Creative, Colourful & Cruelty-Free! We are Craftamo, a passionate and creative art supplies company, who like to do things a little differently. We meticulously research, design and create our products with tremendous attention to detail, so that Craftamo artists worldwide are always hungry for more!
Kontaktopplysninger
83 Ducie Street, M1 2JQ, Manchester, Storbritannia
- support@craftamo.com
- craftamo.com
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I love the idea of the collaboration…
I love the idea of the collaboration boxes. You get everything you need along with instructions and materials. I’m working with the Sarah Burns box and I am loving it. This is a great idea for getting somebody started in an art medium.
1. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hi Barbara,
We're thrilled to hear that you're enjoying the collaboration boxes, especially the one with Sarah Burns! Providing everything you need, along with instructions and materials, is something we believe can greatly enhance the painting experience, particularly for beginners.
Sarah's expertise and passion for art have made her collaboration box a wonderful choice for those looking to explore a new medium or expand their skills. We're delighted that you're finding it so fulfilling!
If you ever have any feedback or suggestions for future collaboration boxes, please feel free to share. We're always looking for ways to improve and create even more enjoyable experiences for our customers.
Thank you for choosing our collaboration box, and happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
I am a fairly new painter but have
I am a fairly new painter but have followed Sarah for 2 years now. I love the brushes and trying out gouache for the first time. I love this medium and will continue using it in the future. The boxes arrived with no damage and are beautifully made. Congratulations to Craftamo for a wonderful product. Thanks to Sarah for all the time and effort she has put into making this such a successful and enjoyable experience.
1. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hi Lesley,
It's fantastic to hear about your positive experience with Sarah's products and your newfound love for gouache painting! We're thrilled that you're enjoying experimenting with this medium and that our brushes have been a valuable addition to your artistic journey.
Craftamo takes pride in delivering high-quality products, and we're delighted that the boxes arrived safely and met your expectations. We'll be sure to pass along your congratulations to Sarah for her dedication and effort in creating such a successful and enjoyable painting experience.
If you ever have any questions or need assistance as you continue to explore gouache painting, please don't hesitate to reach out. We're here to support you every step of the way. Happy painting, and thank you for choosing Craftamo!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Great brushes and service
I bought an array of brushes to start with watercolor and love them. Then I bought the Emily Lefebre set (more expanded set) and Sarah Burns gouache of the month that includes brushes. All in all, the brushes are excellent, the service was prompt, everything is packaged very well so my new products arrive in great shape. I recommend this company for quality and service. Happy painting.
30. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hi Barb,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying our brushes for watercolor painting and that you've had such positive experiences with both our Emily Lefebre set and Sarah Burns gouache of the month set.
Providing high-quality products and exceptional service is our top priority, so it's incredibly rewarding to hear that we've met your expectations. We take great care in packaging our products to ensure they arrive in perfect condition, and we're delighted that everything has been to your satisfaction.
Your recommendation means the world to us! If you ever need anything or have any questions about our products, please don't hesitate to reach out. We're here to help and support you on your artistic journey. Happy painting, and thank you again for choosing us!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Good brushes for gouache.
30. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello there,
Certainly! Here's a response:
Thank you for your feedback! We're glad to hear that you're enjoying our brushes for gouache painting. We strive to provide high-quality tools that enhance your artistic experience, and it's fantastic to know that our brushes have met your expectations.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction with our products. Happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
I have been buying Sarah Burns paint…
I have been buying Sarah Burns paint boxes and I like the brushes and gouache paint that are inside. They packed very well and arrived here in Australia in excellent condition only a week after they were shipped. Thank you very much.
22. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello there,
Thank you so much for your kind words and for choosing Sarah Burns paint boxes! We're thrilled to hear that you're enjoying both the brushes and gouache paint included in your purchase. It's wonderful to know that they arrived safely in Australia and in excellent condition, just a week after being shipped.
We take great care in packing our products to ensure they withstand the journey and arrive ready for you to use and enjoy. Your satisfaction is our priority, and we're delighted that we could meet your expectations.
If you ever need anything or have any questions about our products, please feel free to reach out. We're here to help! Thanks again for your support, and happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Pålitliga!
Eftersom de har bra produkter och pålitliga leveranser, har jag flera gånger beställt från dem. Bli inte orolig om det tar 2-3 veckor att få grejorna- de kommer!
30. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hi Br,
Thank you for your continued support and loyalty to our products! We truly appreciate your trust in us and are thrilled to hear that you've been satisfied with both the quality of our products and the reliability of our deliveries. Your understanding of the delivery timeframe is greatly appreciated; we always strive to ensure that your items reach you safely and in a timely manner.
Rest assured that we're committed to maintaining the high standards you've come to expect from us, and we'll continue to work hard to ensure that your future orders are fulfilled efficiently. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help!
Thank you once again for your support, and we look forward to serving you again soon!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Quality brushes in useful sets
The brushes I received were delivered quickly and in a great presentation box, ideal as a gift for a painting newbie or experienced painter. The brushes are great quality and the set was a good range of types making them very useful and economical as you have all you need without wondering what type and size you need, and buying ones you will never use. My set had a link for a online demonstration which was very useful.
12. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello Paddocks,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you're delighted with the brushes you received. It's fantastic to know that they arrived swiftly and in a presentation box that exceeded your expectations. We take pride in ensuring that our products are not only of excellent quality but also beautifully packaged for that extra touch.
It's wonderful to hear that you believe our brush set would make an ideal gift for both painting beginners and seasoned artists alike. We strive to offer versatility in our sets, ensuring they cater to a wide range of needs and skill levels. Your satisfaction with the variety of brush types included and the overall quality of the set means a great deal to us.
Moreover, we're delighted that you found the online demonstration link helpful! We understand the importance of providing resources to enhance your painting experience, and we're glad to hear that our demonstration added value to your purchase.
Thank you once again for choosing our brushes, and please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Happy painting!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Awesome products and pricing
Awesome products and pricing! Great company with superb customer service!!
3. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hi Susan,
Thank you for your glowing review! We're overjoyed to know that our products and tutorials have met your expectations. Ensuring clear communication and safe shipping is fundamental to our commitment to customer satisfaction. Your support means the world to us, and we're here to assist you with anything you may need. If you have any further feedback or suggestions for improvement, please feel free to share them. We're dedicated to continually enhancing your experience with us. Thank you again for choosing us!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Can't be better :-)
Very well chosen high quality products, great tutorials - what more do you wish for?
Clear communication and safe shipping complete the very good overall experience. Well done, guys!
3. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello Maria,
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our carefully curated selection of high-quality products and finding our tutorials helpful. Providing clear communication and ensuring safe shipping are top priorities for us to enhance your overall experience. We're glad to have met your expectations and appreciate your support. If there's anything else you need or any suggestions you have for improvement, please don't hesitate to let us know. We're here to help!
Regards,
Elisa
Customer Happiness Agent
Craftamo
They respect artists, both collaborators and customers
Products are the highest quality, prepared and shipped with care, received in perfect condition and ready to use. They seem to respect both the artists they collaborate with and the artists who purchase from them. I’ve purchased the Sarah Burns Brush Set, and now I’m subscribed to the Sarah Burns Gouache Boxes. The products have made my art activities much more interesting, productive, and enjoyable.
30. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello Jean,
We are genuinely touched by your heartfelt review! Thank you immensely for taking the time to share your experience with us. Your satisfaction and enjoyment of our products mean the world to us.
It brings us immense joy to hear that our products have elevated your art activities and made them more interesting, productive, and enjoyable. Crafting high-quality materials that enhance your creative process is at the core of what we do, and we're thrilled that you've found our offerings to meet your expectations.
Moreover, your recognition of our commitment to respecting both the artists we collaborate with and those who purchase from us is deeply appreciated. We believe in fostering a supportive and nurturing community where creativity can flourish, and your acknowledgment of this effort means a lot to us.
Should you ever need anything or have further feedback to share, please don't hesitate to reach out. We're here to support you in your artistic endeavors every step of the way.
Thank you once again for choosing our products and for being a valued member of our community. We can't wait to continue serving you and seeing the amazing creations you bring to life!
Warm regards,
Elisa
Customer Happiness Agent
Craftamo
Sarah's delightful painting box…
I've ordered the monthly painting box subscription with Sarah Burns' tutorials. This Craftamo partnership is a brilliant way to experience Sarah's beautiful style using her excellent materials! Such a pleasure to open the carefully packaged box each month. A true delight! 😊 thank you Craftamo!!!
1. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello Michele,
Wow, thank you for sharing such a glowing review of your experience with our monthly painting box subscription featuring Sarah Burns' tutorials! We're thrilled to hear that you're enjoying the partnership between Craftamo and Sarah Burns.
Creating a delightful and inspiring painting experience for our customers is what drives us, and your enthusiastic feedback reaffirms that we're on the right track. We're delighted that you find joy in receiving your carefully packaged box each month and exploring Sarah's beautiful style with her excellent materials.
Your satisfaction is our utmost priority, and we're truly grateful for your support and kind words. Should you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to ensure that your creative journey with Craftamo continues to be fulfilling and enjoyable.
Thank you once again for choosing Craftamo and for being a valued part of our community. We can't wait to see the beautiful artworks you create!
Regards,
Elisa
Customer Happiness Agent
Craftamo
The products are of very good quality
The products are of very good quality and the shipment is delivered correctly.
30. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Dear Janna,
Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words regarding our products and the seamless delivery of your shipment.
Ensuring the highest quality in our products and delivering them promptly to our customers is always our top priority, and we're thrilled to hear that we've met your expectations in this regard.
Your satisfaction is incredibly important to us, and we're delighted to have provided you with an enjoyable shopping experience. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We're here to help!
Once again, thank you for choosing Craftamo. We look forward to serving you again in the future.
Best regards,
I LOVE my kits from Sarah Burns and…
I LOVE my kits from Sarah Burns and Craftamo! I am learning to paint in gouache (I'm an oil painter.) and just love the tutorials that go with the kits! Craftamo has been really timely in getting the boxes out every month and they are packaged really nicely! Thank you so much for this opportunity to learn a new skill!
22. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello Foster,
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're loving your kits from Sarah Burns and Craftamo as you embark on your journey into gouache painting.
It's fantastic to hear that you're finding the tutorials helpful in mastering this new medium, especially coming from an experienced oil painter like yourself. We're glad to be a part of your artistic growth and exploration.
Ensuring timely delivery and presenting the kits in appealing packaging is a priority for us, so it's wonderful to know that you appreciate these efforts.
We're grateful for the opportunity to support you in learning a new skill and we're here for you every step of the way. If you ever have any questions or need further assistance, don't hesitate to reach out to us.
Thank you for choosing Craftamo. We can't wait to see the beautiful creations you'll make with your gouache kits!
Happy painting!
Regards,
Elisa
Emma Jane’s Botanical Brush Set
Emma Jane’s Botanical Brush Set is absolutely awesome. I loved the brushes so much that I bought another set for my mum’s birthday.
We were a bit worried because when I placed the order, my mum was booked to move house within the next few weeks from the date of the order. Amazingly, the courier arrived with the brush set on the very day of the move, at the very moment that they had just finished up and were leaving the house! How awesome is that. She was over the moon! Now that she’s settled in and set up her studio, she’s finally using the brushes and she absolutely loves them.
So thank you so much. I will definitely come back to Craftamo for my future art supplies.
8. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello Jody,
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that Emma Jane’s Botanical Brush Set has exceeded your expectations and brought such joy to both you and your mum.
It's truly serendipitous that the courier arrived with the brush set at the perfect moment, just as your mum was finishing up her move. We couldn't be happier to have played a part in making her birthday even more special.
We're delighted to hear that your mum is enjoying her new brushes in her studio. There's nothing more rewarding for us than knowing our products are being used and loved by talented artists like yourselves.
Thank you for choosing Craftamo for your art supplies needs. We look forward to serving you again in the future and continuing to provide you with high-quality products and exceptional service.
If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Regards,
Elisa
Beautiful inspiring supplies
I can't wait to get my monthly subscription boxes. I have the year long Emma Lefebvre and Sara Burns boxes as well as several brush sets. The supplies are very well made. The tutorials are on point. The packaging is Beautiful. The hardest part is waiting for the post office to deliver. I'm in America but it's well worth the wait.
7. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello Patti,
Thank you so much for your enthusiastic feedback! It's truly heartening to hear how much you're enjoying our monthly subscription boxes and additional offerings like the Emma Lefebvre and Sara Burns boxes, as well as our brush sets.
We take great pride in curating high-quality supplies and ensuring that each item meets our standards of excellence. It's fantastic to know that you find them well-made and that they meet your creative needs.
Our tutorials are crafted with care to provide you with valuable insights and inspiration for your artistic journey. We're thrilled to hear that you find them on point and helpful in honing your skills.
We understand that waiting for the post office to deliver can be a test of patience, especially when anticipation runs high. Rest assured, we're constantly working to improve delivery times and ensure that your packages reach you in a timely manner.
Your satisfaction is our utmost priority, and we're grateful for your loyalty and support. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to make your creative experience as enjoyable as possible.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Amazing!!!
I am a beginner painter and I am so happy that I found Craftamo! It was recommended by a friend who also loves painting. Who wouldn't love a cruelty-free & high quality paint brushes? Their collaboration brushes are all unique and it will be hard for anyone to choose 🙈 Kudos to Craftamo team! I will def buy again and recommend it to my friends
1. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello Mariemar,
Thank you so much for sharing your excitement about discovering Craftamo for your painting journey! We're thrilled to welcome you to our community of artists.
We're delighted to hear that you found us through a friend's recommendation and that you're enjoying our cruelty-free and high-quality paint brushes. Providing environmentally conscious and top-notch products is at the core of what we do, and we're delighted to know that our brushes have met your expectations.
Our collaboration brushes are indeed a special highlight, each one carefully crafted to bring unique qualities and inspiration to your artwork. We understand that choosing from such a diverse range can be a delightful challenge!
Your satisfaction and support mean the world to us, and we're honored that you've chosen to trust Craftamo for your painting needs. Rest assured, we're committed to maintaining the quality and diversity of our products to continue exceeding your expectations.
Should you ever need assistance or have any questions as you continue your painting journey, please don't hesitate to reach out. Our team is here to support you every step of the way.
Thank you for your kind words and for being a part of the Craftamo community. We look forward to serving you again and to welcoming your friends into our artistic family!
Regards,
Elisa
Customer Happiness Agent
Craftamo
Great quality products
I am loving the monthly subscription boxes by Emma Lefebvre. The quality of the products is extremely good and certainly would make me look to buy other supplies from Craftamo.
4. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hi ALison,
Thank you so much for sharing your positive experience with Emma Lefebvre's monthly subscription boxes! We're thrilled to hear that you're loving the quality of the products included. Providing high-quality supplies and ensuring customer satisfaction are top priorities for us at Craftamo.
Your feedback is incredibly valuable to us, and we're delighted to hear that the subscription boxes have met your expectations. We strive to offer products that inspire creativity and bring joy to our customers' crafting experiences.
Should you ever need any assistance or have any questions about our products or services, please don't hesitate to reach out. We're here to ensure your crafting journey with Craftamo is nothing short of fantastic!
Thank you again for your support, and we look forward to continuing to serve you with top-notch supplies and excellent customer service.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Svar fra Craftamo
Hello Judy,
Thank you so much for your amazing 5-Star Review for Craftamo! I am glad that you find our products lovely. It is indeed a great gift for anyone who loves arts. We will be happy to see your granddaughter's painting in the future.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Craftamo is a very reliable company…
Craftamo is a very reliable company with consistently good products. If there ever is a problem customer service takes care of it very quickly. I especially like the way they carry artist specific products like Emma’s.
11. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hello there,
Thank you so much for your kind words! At Craftamo, we take great pride in providing reliable service and high-quality products to our customers. We're thrilled to hear that you've had consistently good experiences with us and that you appreciate our efforts to carry artist-specific products like Emma's.
Ensuring customer satisfaction is our top priority, and we're glad to hear that our customer service team has been able to promptly address any issues you've encountered. If there's ever anything else we can assist you with or if you have any further feedback, please feel free to reach out. We're here to make sure your experience with Craftamo remains positive and enjoyable.
Thank you again for your support and for choosing Craftamo. We look forward to continuing to serve you and provide you with the artistic supplies you need for your creative endeavors.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Happy Customer!
I have thoroughly enjoyed getting my Emma Lefebvre watercolour subscription boxes each month for the past year. I found Craftamo quick to respond to any questions that I have had and they resolved an issue I had with shipping with no fuss. I would highly recommend this company and Emma's product line.
11. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Craftamo
Hi Sandy,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've thoroughly enjoyed receiving Emma Lefebvre's watercolor subscription boxes each month for the past year. Providing exceptional products and service is what we strive for, and we're delighted that we could quickly address any questions or issues you had, including the shipping matter.
Your recommendation means a lot to us, and we truly appreciate your support for both Craftamo and Emma's product line. If you ever need anything in the future or have more questions, please don't hesitate to reach out. We're here to ensure your artistic journey continues to be enjoyable and inspiring.
Thank you again for choosing Craftamo and Emma Lefebvre's products. We look forward to continuing to serve you in the future.
Regards,
Elisa
Customer Happiness Agent
Craftamo
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.