Ich hatte ein cpap Gerät online bestellt. Es wurde zugestellt, ich hatte es ausgepackt und in Betrieb genommen. Eine Bedienungsanleitung auf Deutsch war nicht dabei. Was soll's. In Zeiten des Internet... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very efficient service and responsive team. Best value Resmed device I could find. Received the device in very good time. Strongly recommend.
Outstanding customer service! I have been a loyal customer since 2022, and they recently went above and beyond to help me with a replacement valve. Instead of making me go through a costly and hassle-... Vis mer
ich habe leider einen falschen Artikel (Kopfband für CPAP-Maske) bestellt. Das CAPASTORE-Team hat mir mitgeteilt, dass sie mir als Überbrückung, bis ich wieder meine jährliche Maske bekomme, gratis... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At CPAPstore.eu, we are deeply committed to delivering excellence in every aspect of our operations. Our dedication is evident in the careful curation of top-tier products, ensuring our customers receive nothing but the best for their Sleep Apnea Treatment and beyond. Our unique understanding and personal experience with sleep apnea fuel our passion for making a real difference in the lives of those who face similar challenges. We draw from our own frustrations with the diagnosis and treatment process, which we endured for over two decades, to innovate and simplify the path to a restful night's sleep for our customers. We meticulously select only the finest products for our inventory, with a keen focus on meeting the diverse needs of our clientele. Our goal is to facilitate a seamless and effective treatment journey for everyone who turns to us for support. CPAPstore.eu is readily accessible online, offering round-the-clock service to ensure you can reach us whenever you need. Our team brings a wealth of expertise and years of experience in sleep apnea treatment to the table, dedicating themselves to enhancing your sleep quality. Our comprehensive selection includes premium CPAP, BiLevel, and Oxygen Machines, along with a wide variety of CPAP Masks, Accessories, and Supplies. Each product in our collection is chosen for its high quality and reliability, designed to address every aspect of your sleep apnea treatment. We strive to be your trusted partner in achieving better sleep, providing the tools and support you need for a healthier, more energetic life.
Kontaktopplysninger
135 Tsar Boris III, 1618, Sofia, Bulgaria
- +359884239990
- support@cpapstore.eu
- cpapstore.eu
4,7
Enestående
387 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Presales: Contact them over WhatsApp, and you will be amazed by their response time and precision.
Shippment: extra fast
Their support site is also handy.
21. november 2024
Svar fra cpapstore.eu
We're thrilled to hear that you had an excellent experience with our service. Our team takes pride in providing quick and precise support, and it's fantastic to know you appreciated our WhatsApp response time. 🚀
We're also glad that our fast shipping and support site met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon! 😊
If there's anything else we can assist you with, don’t hesitate to reach out!
I got mask liners they do not stop the…
I got mask liners they do not stop the air leaking
19. november 2024
Svar fra cpapstore.eu
Thank you for your feedback! We truly value your input and would like to clarify that the mask liners are designed to protect your skin from irritation caused by the mask, not to prevent air leaks.
If you're experiencing air leaks, we recommend checking the mask's fit or consulting with us for a proper adjustment. We're here to ensure your experience is as comfortable as possible!
If there's anything else we can assist you with, don’t hesitate to reach out!
Svar fra cpapstore.eu
Thank you for your positive review!
We're so glad to hear that you were pleased with the fast delivery all the way to Sweden.
Your satisfaction means a lot to us, and we look forward to serving you again in the future! 😊
online shopping as it should be
I am a retuning customer purchasing replacement masks. The masks were easy to locate in the website, there were a number of useful bundles to choose from. Easy to checkout and a very efficient despatch and delivery. Not really much to say, being said as a compliment. Got the purchase done quickly, easily without any annoyance, wish more online shops to be like that
19. november 2024
Svar fra cpapstore.eu
Thank you so much for your kind review and for being a returning customer!
We're thrilled to hear that you found the process smooth, from locating your replacement masks to choosing a bundle and completing checkout.
Your compliment about the efficiency and ease of your shopping experience truly means a lot to us. We strive to make every interaction seamless and hassle-free.
Thank you for your continued trust, and we look forward to serving you again soon!
They changed the order very competently…
They changed the order very competently and quickly.
18. november 2024
Svar fra cpapstore.eu
Thank you for your feedback!
We're so glad to hear that our team was able to assist you quickly and competently with your order. Your satisfaction is our top priority, and we're always here to help make things right.
Looking forward to serving you again! 😊
Svar fra cpapstore.eu
Dear Joe,
Thank you for your lovely review! We’re very happy to hear you enjoyed our excellent service and fast delivery.
Warm regards,
CPAPstore.eu
Best cpap store in the region
Best cpap store in the region. They ajast machine and recommend to me equipment that suits my needs.
16. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra cpapstore.eu
Dear Ivan,
Thank you so much for your amazing review! We’re honored to be considered the best CPAP store in the region. Our team is always happy to adjust your machine and help you find the equipment that truly fits your needs.
Warm regards,
CPAPstore.eu
Ordered yesterday, delivered today!
I have ordered two different ResMed masks recently to Vienna.
There was an issue with one of the masks, it was out of stock. I have got an email immediately from the store staff and after just few messages we agreed on replacement product.
I must say that replacement product was a bit more expensive and these wonderful people created payment instructions just in a minutes.
After payment, few moments later I have received an email that my shipping package is on the way.
Just one day after I have received the package on my door in Vienna, Austria.
Can't express my feelings enough about this pleasant experience!
20. oktober 2024
Svar fra cpapstore.eu
Dear Dragan,
Thank you so much for sharing your wonderful experience! We’re truly happy that everything worked out smoothly with your mask replacement and that our team could assist you quickly and professionally. It’s great to know your package reached you in Vienna the very next day — that makes us just as excited as you are!
Your kind words mean a lot to our whole team.
Warm regards,
CPAPstore.eu”
Svar fra cpapstore.eu
Mr. Enrico,
Thank you for sharing your feedback with us.
While we understand that you had an unsatisfactory experience, we would greatly appreciate further details regarding the aspects that led to your dissatisfaction. This information is invaluable for us to improve our service and better meet the expectations of valued customers like yourself.
Upon reviewing your order, we note the following: You placed your order on Friday, October 18, and we reached out on Monday morning to inform you that one item was unavailable. We suggested an alternative, to which you responded on October 22. Since the alternative was not suitable for you, we shipped the remaining items on October 23 and initiated a refund for the unavailable product.
Additionally, we noticed you selected our free shipping option, which specifies a delivery timeframe of 7-12 business days. Despite the slight delay in communication, your order was delivered within 7 business days, as promised.
Thank you again for taking the time to provide feedback. We value your input and are committed to refining our services.
Sending my order went seamless
Sending my order went seamless. Contacted the servicedesk. Helpfull. Everything perfect.
23. oktober 2024
Svar fra cpapstore.eu
Dear Petra,
Thank you, for your lovely review! We’re delighted to hear that your order went seamlessly and that our service desk was helpful. It’s wonderful to know everything was perfect for you.
Warm regards,
CPAPstore.eu
Svar fra cpapstore.eu
Dear Eduardo,
Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with our products and secure delivery. Your recommendation truly means a lot to us.
Warm regards,
CPAPstore.eu
Professional service
Good communication, price competitive, arrived on date and timely.
22. oktober 2024
Svar fra cpapstore.eu
Dear Richard,
Thank you for your lovely review! We’re happy to hear that communication was smooth, the price was competitive, and your order arrived right on time. We truly appreciate your trust.
Warm regards,
cpapstore.eu
Very professionally handled order which…
Very professionally handled order which arrived within the time period indicated. I was kept informed at reasonable intervals.
22. oktober 2024
Svar fra cpapstore.eu
Dear Chris
Thank you very much for your kind review! We’re delighted to hear that your order was handled professionally and arrived right on time. We truly appreciate your trust and are glad the updates kept you well informed.
Warm regards,
CPAPstore.eu
Svar fra cpapstore.eu
Dear Mario,
Thank you so much for your wonderful review! We’re delighted to hear that you received immediate attention and super-fast delivery. It means a lot to us that you had a great experience.
Warm regards,
CPAPstore.eu”
Svar fra cpapstore.eu
Dear Mrs. Carol,
Thank you for your review. We have followed up on your order, and according to DHL tracking information, it has been successfully delivered.
You can view the delivery details here:
https://www.dhl.com/gr-en/home/tracking/tracking-express.html?submit=1&tracking-id=5160113092
The order was delayed by a few days due to the UK customs declaration process. We apologize for any inconvenience this may have caused.
UPDATE 7-11: Thank you very much for the update of review Mrs Carol it was a pleasure to deal with you.
Kind Regards
CPAPstore.eu
Zonder problemen kunnen bestellen wat…
Zonder problemen kunnen bestellen wat ik nodig had en correct geleverd
19. oktober 2024
Article instruction must be in national Language
Article instruction in national Language.
Using manual in Bulgarien Language is for german speaking regions is a failure.
20. september 2024
Svar fra cpapstore.eu
Dear Oyewusi,
Thank you for your feedback. We’re sorry that the manual you received was not in your preferred language. We originally sent you the English user manual by email right after your order. We have now resent it again, but we still haven’t received any response from you, so we’re not sure if our messages are reaching you.
Please check your inbox and spam folder, and feel free to contact us anytime — we’re here to help.
Kind regards,
CPAPstore.eu
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.