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Cox & Kings Anmeldelser 

1 210
TrustScore 4.5 av 5

4,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just returned from an outstanding trip to Namibia organised flawlessly by Shameem Bhyat at C&K. She listened, understood and enacted our brief and made suggestions to improve our experience. We were v... Vis mer

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Vurdert til 5 av 5 stjerner

We had a fantastic trip to South America taking in three countries and many hotels, tours and flights over almost 3 weeks - all went without a single hitch! All the tours and pick-ups/drop-offs were o... Vis mer

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Vurdert til 5 av 5 stjerner

We've used Cox & KIngs to organize our travel since 2019. In that time we have been on 10 of their trips - mostly tailored, private tours but also a small group tour. They are the first and only c... Vis mer

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Vurdert til 2 av 5 stjerner

Not much wonder about the wonders of ancient crete tour. More like a school trip than a holiday. Hotels and transfers okay. Not enough time to appreciate the ancient sites, very long winded ex... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

Cox & Kings – the world’s oldest travel company – helps curious travellers go beyond the obvious to discover the world more deeply, through enriching and immersive small-group tours and private tailormade journeys built on a heritage of trust and expertise.


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4,4

Enestående

TrustScore 4.5 av 5

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4,4

Alle anmeldelser

(1 210)

70 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Natural Splendours of Cost Rica

Just returned from the "Natural Splendours of Cost Rica" tour. This was the first time we have used C & K, and also the first time we have had to travel around in a group and stay in several hotels where we would normally stay in one location - so were a bit apprehensive. We had no reason to be concerned, as the holiday was first class, our guide "Andreas" was excellent with first class knowledge, as was our driver "Edwin". The wildlife, food and accomodation was very good and Andreas made sure we were all happy and he always went "the extra mile". We started off as 18 strangers on the tour but finished as 18 friends - we would have no issue with using C & K again.

6. mars 2025
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Svar fra Cox & Kings

Dear Alan,

Thank you for sharing your feedback with us, following your recent trip to Costa Rica with us.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

We have used C&K eight times and each…

We have used C&K eight times and each trip has been excellent. The key is our trips are tailored to our specific interests so every day has something interesting to see and do, there are no shortage of events and activities to enjoy. We are always accompanied by a local guide and they are invariably knowledgeable and willing to take us off the beaten track if they know something new or novel is taking place. Also the drivers who take us from place to place are knowledgable, friendly and very safe drivers (importnat as driving can be chaotic in India). The hotels chosen always meet our needs.

30. januar 2025
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Dear Mr Gilmour,

Thank you for taking the time to share your comments with us following your trip to India. I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 4 av 5 stjerner

Chennai to Cochin on a slow private bus

The hotels and content of the tour were very good. The food included in the package was also excellent. The bus on which we were travelling was not so good and thoroughly underpowered for the job, making for slow transfers between stops. The Tour Manager was very knowledgeable about the places we visited and also helpful with personal requests.

3. mars 2025
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Svar fra Cox & Kings

Good afternoon,

Thank you for sharing your feedback with us, following your recent trip to India. I am glad you had an enjoyable trip. We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Brilliant travel agent

We booked our holiday travelling around South America with cox and king. We gave them a rough itinerary around a tour they did but wanted it extending plus a few extra add ons. Our travel agent helping with our trip was Angela Pullinger, Angela was absolutely amazing, she worked so hard putting together an amazing trip at the best possible price, she kept in touch with us throughout and answered any questions we had, we have all booked many holidays before but Angela was brilliant and the trip was just incredible. The personal service cox and king put on for us throughout the entire trip was mind blowing, we were picked up in private transfers, had personal guides and drivers, amazing hotels, incredible trips and tours, breakfast and other meals, airport check in assistance, it was another level and like I said we are all very well travelled but this holiday they booked us was outstanding. I can only say cox and king are a brilliant travel company and we have told everyone this and Angela was the best. If I could give more stars I would and it would be more then we'll deserved. Thank you and can't wait for next one with them.

3. januar 2025
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Svar fra Cox & Kings

Dear Miss Angell,

Thank you for sharing your wonderful feedback with us, following your recent trip to South America.

I am glad you had such an enjoyable trip. Your lovely comments have been passed on to Angela and the relevant members of staff, including those in destination as it's always lovely for them to hear and receive such kind feedback.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Highlights of Mexico

This was an excellent tour which introduced you to a number of amazing Mesoamerican sites and Spanish colonial towns. Better coverage of Diego Rivera, Mexico’s most famous artist, would have been a definite plus while one was in the Mexican capital. A couple on the tour had actually arrived a couple of days early in order to do this. Our guide found a government ministry that was open during a day of political demonstrations that had a whole range of his earlier murals whilst other buildings had had to close. But probably not enough time was available to see a good sample of them anyway and it might be a good idea in future to consider replacing a visit to the San Juan food market - which was not particularly popular with people on the tour - with more coverage of this important artist. The San Juan market visit was a bit of a disaster anyway as two of us were separated from the main group by a dishonest cyclist who succeeded in extorting money from us.
The final hotel, the Hacienda Chichen Itza, was a very pleasant way to end the tour.

7. mars 2025
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Svar fra Cox & Kings

Dear Mr Dixon,

Thank you for sharing your feedback with us, following your recent trip to Mexico with us. We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

An excellent South African holiday

An excellent holiday with a knowledgeable guide and first class driver. All hotels were good.

An unforgettable holiday

5. mars 2025
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Svar fra Cox & Kings

Dear Mr Middleditch,

Thank you for taking the time to share your comments with us following your trip to South Africa. I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 4 av 5 stjerner

Our Indian experience was excellent

Our Indian experience was excellent. Our guide Ash was knowledgeable and thoughtful. He told us lots of facts about history, religion, local life, marriage and customs which enriched our travels. Any questions were answered.
Amritsar and Varanasi were off the usual routes and longer journeys but well worthwhile. The safari great fun but be aware not everyone sees a tiger as they are scarce.
Hotels were changed after booking which we were upset about. However, the standard of hotels was high and those more business like were very short stays and the more characterful hotels we were able to enjoy for longer avoiding most rather noisy weddings which occur at this time of year.
Our itinerary was busy but we have returned with many fabulous memories and a better understanding of India.
The Kerala extension was very enjoyable but we have advised a few adaptations which may make the extension better from seeing and learning about local life and the beautiful birds.

7. februar 2025
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Svar fra Cox & Kings

Dear Mrs Marsden,

Thank you for sharing your feedback with us, following your recent trip to India with us. I am glad you had an enjoyable trip. We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Booking experience with Cox and Kings

Our travel consultant (David) did a great job arranging our next vacation. He was attentive, enthusiastic and very helpful.

13. februar 2025
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Svar fra Cox & Kings

Dear Lesley,

Thank you for taking the time to share your comments with us following your recent booking.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

The excellent personal attention received at all times

The personal attention received at all times is excellent and all queries are attended to very promptly and efficiently. This is the major factor why we are regular clients. There is one point that needs mentioning and that is the Cox & Kings' policy of not issuing Gibraltar (UK) residents an ATOL Certificate, which is contrary to all the other UK travel companies that DO issue us with ATOL Certificates. Perhaps there is a misunderstanding about the territory of Gibraltar, that although not being part of the EU, it is however a UK Overseas Territory in mainland Europe and Cox & Kings does not unfortunately seem to cater for this UK territory like all the other travel companies in the UK do.

13. mars 2025
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Svar fra Cox & Kings

Good afternoon,

Thank you for sharing your feedback with us.

Your comments have been noted and passed to the relevant department for their reference and to investigate thoroughly.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Iguazu Falls

Iguazu Falls was superb, as was our guide Maria.The Gran Melia hotel not so great. We paid in US dollars for our meal and we're kept standing for 20 minutes in full view of other diners while the cashier Vivien slowly examined every note slowly TWICE. Extremely rude and inhospitable. I could not recommend this hotel. Perhaps the Belmond hotel on the Brazil side would be better.

3. februar 2025
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Svar fra Cox & Kings

Good afternoon,

Thank you for sharing your feedback with us. We regret that certain aspects of the service received fell below your expectations and for any disappointment that this caused. Your comments have been noted and passed to the relevant department for their reference, however, should you wish the matter to be reviewed further please email guestrelations@coxandkings.co.uk and a member of the team will then investigate your claim.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 4 av 5 stjerner

Tiger spotting

Seeing a tiger lying in a stream 20 metres away from our jeep was a very special experience. Also seeing the Taj Mahal at sunrise. I also very much enjoyed my extension to Varanasi and having a guide to myself. This meant that I could go at my own pace and stop to take photos whenever I wanted. I think you should have included a visit to Varanasi silk weaving: I did in fact go there at my own request. Prem is an excellent tour leader and when I requested an extra safari at Ranthambore he got me into Zone 3 and I saw more tigers!

11. februar 2025
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Svar fra Cox & Kings

Dear Ms Thomson,

Thank you for sharing your feedback with us, following your recent trip to India. I am glad you had an enjoyable trip. We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

Your comments have also been shared with our ground staff as it's always lovely for them to hear and receive such kind feedback.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Grand Tour of Indochina

Great itinerary visiting all the top sights.
Brilliant local guide.
Travel arrangements and hotels all great too

18. februar 2025
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Svar fra Cox & Kings

Good afternoon,

Thank you for taking the time to share your feedback with us following your recent trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 4 av 5 stjerner

OVERALL EXCELLENT HOTELS WITH SPACIOUS…

OVERALL EXCELLENT HOTELS WITH SPACIOUS ROOMS. FOOD WAS VERY GOOD. GUIDE KNOWLEGEABLE AND PERSONABLE.
Personally I would have liked a less packed program over a few more days. I would have also preferred hotels to be more centrally located. I think we missed the Mekong experience ... the time spent there was not enough. Maybe overnight on a boat. Although everyone else liked the Halong Bay trip I think a day trip and another night on a boat on the Mekong would have been a better experience.

21. januar 2025
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Svar fra Cox & Kings

Good afternoon,

Thank you for taking the time to share your comments with us following your recent trip.

We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

All was very well organised and the…

All was very well organised and the guides were excellent. Our only complaint was that in La Serena although our guide was very good he was also our driver in his own car which was dirty, in poor condition and had no air conditioning. In very high temperatures that was a serious disadvantage. All other guides had drivers and lovely vehicles. We would use Cox and Kings again as we were satisfied but our experience should be raised with the agents in Chile.

20. januar 2025
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Svar fra Cox & Kings

Dear Mr Carter,

Thank you for sharing your feedback with us, following your recent trip to South America.

We are always looking for ways to improve our offering and your feedback will certainly assist us to achieve this. Your comments have been noted and passed to the relevant department for their reference, however, should you wish the matter to be reviewed further please email guestrelations@coxandkings.co.uk and a member of the team will then investigate your claim. 

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Cuba -,what an experience

Fantastic guide and driver . A fascinating country - faded glory . Long days as advertised but always broken up into regular breaks / lunches / comfort breaks . A few hotel changes - dealt very well by Guide .
A trip of a lifetime - best ever

26. januar 2025
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Svar fra Cox & Kings

Dear Mrs Davison,

Thank you for sharing your feedback with us, following your recent trip to Cuba with us.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

I’ve been travelling with Cox and Kings…

I’ve been travelling with Cox and Kings for nearly 15 years and they never disappoint. I’ve tried their small group, solo and tailor-made holidays, always a great itinerary, fab hotels and excellent tour managers and local guides. Recent trip to India was no exception, tour included places other operators don’t visit so saw more than just the ‘golden triangle’.

14. februar 2025
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Svar fra Cox & Kings

Dear Ms Wright,

Thank you for taking the time to share your comments with us following your recent trip to India.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you again with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland


Vurdert til 1 av 5 stjerner

The company cancelled the holiday and…

The company cancelled the holiday and has not refunded my deposit

5. mars 2025
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Svar fra Cox & Kings

Dear Mr Burns,

I hope that you are well.

i am sorry that you do not have sight of your refund as of yet. I can confirm that the booking cancellation process was completed on 27 February and the refund was processed back to your original form of payment yesterday (11 Mar)

Could you please check with your card issuer and come back to me directly if you still dont have sight of the refund. My email address is epugh@coxandkings.co.uk.

Many Thanks and apologies for any inconvenience.

Warm regards
Emma Pugh - Guest Relations & Compliance Manager
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Brilliant

Brilliant, knowledgable guide. Lots of variety, including river trips, hikes through rain and cloud forests and night walks, with lots of information imparted by our guide who was great in finding, as far as possible, what we wanted to view. Good hotels and food. Very well organised. Only downside was the bus, but it did not impair our experience. Add on hotel was a real treat. Loved it.

13. februar 2025
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Dear Mrs Sugrue,

Thank you for taking the time to share your comments with us following your trip to Costa Rica and I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Excellent Service

Our trip was well organised from start to finish. Have used this company on numerous occasions and always had excellent service.

7. februar 2025
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Svar fra Cox & Kings

Dear Gillian,

Thank you for sharing your feedback with us.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Vurdert til 5 av 5 stjerner

Costa Rica

Whilst I was not the main person on the booking, I shared the experience received and was impressed with the speed of response to email and telephone queries.

The itinerary was exactly as stated in the brochure, even down to the state of the roads we would be travelling on.

13. februar 2025
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Dear Mrs Galloway,

Thank you for taking the time to share your comments with us following your trip to Costa Rica. I am glad you had such a smooth process booking with us.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

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