Counselling Directory Anmeldelser 

559
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... Vis mer

Vurdert til 5 av 5 stjerner

Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... Vis mer

Vurdert til 3 av 5 stjerner

I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mentalhelsetjenester

Skrevet av virksomheten

Connecting you with therapists working online and across the UK. Part of the Happiful family.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

559 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(559)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Clear, easy to use with confidence

Counselling Directory is really easy to use to look for therapists and contact them. Its good to see they are verified with you, which gives peace of mind and confidence in the directory as a professional site to use
The information provided by counsellors about them is easy to understand, clear and concise.

25. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Counselling Directory meet and…

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my profile or with finding out more information on working through puzzling questions that pop up every now and then. They have weekly marketing sessions which are very useful too. So far, no complaints! Keep going team :)

21. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

From the POV of a therapist

Very easy to set up a page and had to provide proof of my membership of a professional body. The customer service from the team was really helpful and I appreciated the extra advice they gave me.

14. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ignoring my enquiry

Left an enquiry on email. Received no response. Call number provided. No answer. Left voicemail, no response.

1. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Jane,

We're sorry you didn't receive a response from your chosen therapist. While w encourage our members to regularly update their profile status and availability information, there are circumstances which may cause a delay.

Please know that we record all feedback and will continually use this in our efforts to enhance the user experience.

Vurdert til 1 av 5 stjerner

Rating counsellors

There needs to be some way of rating counsellors so that you know who you are about to work with.

I had a very traumatic experience with my therapist, Mimi. I saw Ms Chan for nearly 4 years near where I live in Richmond.

She called me disingenuous, mocked my height (when I said I was insecure about it, she told me "my son is very tall") and would sometimes run me to the room saying I needed to lose weight. She consistently compared me to her son (I had told her my biggest regret was dropping out of Uni, she said "my son goes to Cambridge - to go there you need to be good at something"). She often spoke about herself and her own insecurities and put her problems on me. She laughed at me when I brought up an experience of sexual abuse I had been through. I felt so violated for bringing my vulnerability to this person.

To close down nearly 4 years of therapy she gave my time slot to a new client and told me that they were my "replacement". In the last session she said that she "didn't want to watch my decline", that she had never wanted to work with me from the start and that she was "sick of my face". Totally invalidating the whole experience.

I had a mental breakdown as a result of therapy with her. One of the worst experiences of my life.

5. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Joseph,

Thank you for your review. We're sorry to hear that you have had a negative experience with a therapist listed on our directory.

Have you reported this to the individual's professional body?

Please know that we have recorded this feedback.

Ellen

Vurdert til 1 av 5 stjerner

Inquired last week and I've heard…

Inquired last week and I've heard nothing back

2. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Dan,

We're sorry you didn't receive a response from your chosen therapist. We encourage our members to regularly update their profile status and availability information, however, there are circumstances which may cause a delay.

Please know that we record all feedback and will continually use this in our efforts to enhance the user experience.

Thank you,
Ellenn

Vurdert til 4 av 5 stjerner

Child & Adult Supervisor Search

I have been with the Counselling Directory for many years both as a therapist and supervisor and have been pleased with the service received.

However, it would be really helpful when searching for a Supervisor, if it was possible to easily identify those Supervisors who are qualified to work with both adults and young people? Possibly through a specific - Adult/Child/Young People - addition to the pre-search, tick-box section?

It is quite an onerous task reading through a hopeful Supervisor's page, only to discover in the 'small print', that child work is not covered?

1. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Really easy to use, as a counsellor and as a client, loads of options to filter your profile and really personalise it. It's a great service.

25. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I would highly recommend

I was surprised by just how much space I had to write my profile. All sections handily presented. So easy to navigate around the site. I had to call for assistance and was responded to in timely fashion. I spoke to an amazing representative who talked me through the process. In fact, we had quite a giggle about things. My next conversation was my welcome and confirmation of status call. So friendly and welcoming. I felt like I was joining a real community and not just a faceless directory! Wonderful.

I shared my concerns about the tick box element. I felt I had enough in my biography etc to let the client know my approach and practice focus. The tick box scenario could not cover the nuances or the fact I'm no diagnostic or label orientated. However, there was also space to write my own thing which countered this.

Over all, an excellent experience and I feel confident I can review and edit my profile with an instant update.

I would highly recommend

25. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpful

Very helpful, approachable and quick to respond to queries. Lots of good information to help make the most of listings.

12. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So easy to create a really personal and…

So easy to create a really personal and profile with the counselling directory. Being able to have written, photo and video presence feels like a more thorough and accessible way to show prospective clients who I am and how I work. The new feature that allows people to book an initial session is also great. Really easy on boarding experience!

21. juni 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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