Cote Anmeldelser 

We booked back
In November for the £55 New Year’s Eve menu quoting 4 courses and a glass of
Fizz and Eve paid the £20
Pp holding deposit . Imagine you arrive ny eve and you have barely sat down and told “ no soup left, no half chicken , no crème caramel !”
The manager was super helpful but I’m
Terms of
Service recovery - nothing was
Offered or done
No discount / no extra champagne
Full bill of sale£380
Presented at the end -
Really really disappointed . It was only the lovely staff that stopped us walking out !
But In terms of product / quality / price - very poor indeed

Visited Chiswick branch of Cote Brasserie for breakfast on New Year's Day Jan '26 as a family treat. Slow service. Understaffed. Cold restaurant. Luke warm cooked breakfast. Solid poached eggs. Very disappointing. Grim.

Really disappointed with our dining experience at Cote Blackheath yesterday (New Year's Day 1st January 2026). We have been regular customers at this venue several times a year, for many years, but noticed a serious dip in food and service standards yesterday. No meet and greet on arrival, had to wait 10 minutes before we were noticed & shown to our table. Toilet floor was wet & unclean; long delays between our orders for various courses (so food served was cold & unappetising); popular items on menus (food & wine) had been changed to substandard equivalent items. What on earth has happened since we last visited? Guests at nearby tables commented and made the same criticisms. Please rectify - Cote Blackheath has previously held such a high reputation for excellence; so sad that this deterioration in quality of food & service will inevitably affect your restaurant reviews and attendance. SENT IN ALL GOOD FAITH AND WITHOUT PREJUDICE.

Prior to this visit we last visited with elderly parents 2 years ago and ended up walking out as half the menu wasn't available and the staff looked disinterested and nobody even asked why we were leaving. Against my better judgement we booked again for new years day 2026 to celebrate my Mums 90th birthday. We waited some time to be seated and the few staff looked tired and fed up. Having sat down, the waitress came to the table and her first words were to tell us what wasn't available. It may have been quicker to tell us what they had! While my family looked at the menu I popped to the loo. Filthy toilets from new years eve presumably and not a single piece of toilet paper anywhere. I returned to the table and as expected there was nothing anyone wanted. So I walked 3 doors along the road, booked a table at Damson and Wilde, returned to collect my family and my elderly Mum and Dad and we left Cote yet again. As with last time, nobody even acknowledged we were leaving let alone asking us why! The upshot is we had a terrific meal at D&W, full menu, spotlessly clean loo's and I will never return to Cote again. It staggers me that with hospitality in the doldrums and with so much competition that restaurants are content with customers just walking away. Not good...

I’ve spent New Years Eve at Cote in Chiswick for the last 10 years. Last night we were met with long delays seemingly resulting from a lack of adequate staffing. Around us people were leaving the restaurant mid meal whilst others were complaining about long waits. One party had their desert wrapped up in cling film to take with them. All had to pay a high set price for standard Cote fair. We waited 25 minutes just for a glass of water before our orders were taken. Main courses eventually appeared but had patently sat in some kind of warming tray for sometime before being served making them dried out. The pre meal nibbles of olives and madeleines , all part of Cotes special menu, came up on the same tray as our starters and we didn’t get a wine list until starters had been served and eaten.
I should say that our waitress was exceptionally good and professional in the way she dealt with all the problems that faced her. She was unflappable but faced several customers refusing to pay Service Charge for problems that were not hers. As people were leaving the restaurant there were insufficient staff to clear tables leaving us surrounded by tables full of dirty plates and cutlery which certainly detracted from the festive atmosphere and didn’t allow the restaurant to accommodate new customers.
So disappointed after previous years and as a regular user of this chain I must consider my ongoing loyalty to them

Onion soup 95% thick onion 5% liquid soup awful.
Crab pate with a little white bread un taosted awful.
Prawn starter swimming in 70% tastless water.

Bill for 4 approx £450 .

Extremely over priced and ridiculously poor quality and content of food ,avoid.

Normally Côte is fine -good for breakfast. However - went to Cote Bournemouth for Christmas Day dinner (which was almost £90). Whilst the service was good/friendly the food was atrocious / worst Christmas dinner it has ever been my misfortune to consume. Starter was some kind of goat’s cheese and beetroot - presentation looked like baby food or something a dog would regurgitate. Tasted just as bad, so only had a couple of mouthfulls. Main course was turkey ballotines - which arrived lukewarm, so cold by the time I finished. Potato rostis were burnt. Christmas pudding served cold (so incredibly dense/dry) accompanied by some type of shavings, which did nothing to add much needed moisture. Mincepie and cappuccino at the end were the only things I actually enjoyed - couldn’t wait to leave to be honest.

On Christmas day this year I visited Cote Chichester where the serving staff were attentive, polite and pleasant; within a few minutes of being shown to our table and making ourselves comfortable we were offered our complimentary glass of fizz. However, when I visit a restaurant I'm usually offered water and a viewing of the wine list but neither of these were proffered despite my noticing that other tables had bottles of water and glasses of wine. Yes, I could have asked but my two guests decided to settle for the complimentary fizz whereas they usually enjoy wine with their meal.
This leads me to my Christmas day order of Roast Turkey Ballotine, which is stuffing with turkey wrapped around, but as it transpired the serving was about six thin slices containing a ratio of approximately four stuffing to one turkey. This was accompanied by a few vegetables and a pig in blanket. Along with the starters, which my guests agreed were tasty albeit scrimpy, cost £106 per head and while this is about the rate for the Christmas day restaurant meal I feel the quality and quantity did not meet expectation. My suggestion is that the Cote Chichester management and chefs visit Brasserie Blanc Chichester on Christmas day to learn how to do the job properly

Good food choices but drinks very expensive

Had to wait over 1 hour 10 mins for food - restaurant was only half full - don’t think having a Xmas menu works as kitchen clearly couldn’t cope ?

But surprised they now allow dogs ( not just guide dogs) in. Son has dog allergy so made him feel uncomfortable as 2 dogs near us !!

Can't rate it any lower !! Absolutely shocking - checked in early for a special meal.with grandchildren. Main meal for one of the children not even made - had to request it x4 times before anything was served! Never recommend it to anyone. - Woking is definitely NOT king!

I have loved Cote loyally for over a decade. Always delicious food, top quality ingredients and so well cooked. So disappointed with the new menu. Really hope management realise what they’ve done and return back to the classic French delicious food.

We have been loyal customers of Cote in Sloane Square, Chiswick and Turnham Green for 10 years. However, or experience in Sloane Square on Friday 19th means the company has lost our loyalty and our business.

Normally full on a Friday at 21.00, restaurant was half empty.

We become painfully aware of new ownership.

The menu was a shock, removing all our familiar and reliable meals.

The waiting staff did not understand English and failed to record an order for burgers. 20 minutes later we were told the kitchen had no more burgers.

My main course has arrived and was finished. Nothing had arrived for my dinner guest. A starter was offered after 20 minutes.

We heard two other guests complaining to the manager.

Our bill was cancelled and we left the Sloane Square restaurant.

I understand the new owners run fast food operations like TacoBell. What a mistake to run Cote along similar ideology.

We will not be repeating the experience.

Have been attending Cote in Winchester for many years but yesterday the service was shocking.
Surly rude waitress, another who asked if we wanted cranberry sauce three times but never brought it and the waiter that missed one person paying for the bill (we split between 9 of us) and charged another for two. I get that it's a busy period, but it's not hard to be nice and serve professionally. I wont be back despite the food being delicious.

Two stars. One for being open and one for the staff.
Have never been to a Côte before. Visited the Blackheath branch.
Ordered Steak and frites. The steak was smaller than my hand and the frites were clearly frozen chips (Iceland possibly?) My friend had a Pork Belly which she says was acceptable. One bottle of wine, no dessert or starters, presented with a bill for £100.
The staff were friendly and helpful but the food was amerturish and massively over priced for what it was
Paid and left, not to return.

We have been dining out in the Cote restaurant chain for around 20 years and have thoroughly enjoyed the ambiance, quality of French-themed cuisine, menu selection and professional management, kitchen and waiting staff.
Unfortunately, a recent dinner at a Cote restaurant revealed just how far this restaurant group has deteriorated, following the acquisition by the Karali Group in October 2025, a family-owned business led by Salim and Karim Janmohamed.
A much-reduced menu offered simplistic, small and over-priced, low-quality food, presented in an insultingly amateurish fashion. While staff were friendly, they indulged in loud, unprofessional banter across the room. This is certainly not the “French-inspired dining” promoted by the company,
This restaurant group sadly now displays all the typical early warning signs of a chain most certainly doomed to failure by cost-cutting, over-pricing, inferior food and a total lack of understanding of the the palate and preferences of their typical, long-standing and loyal customer base, who enjoyed the excellent cuisine.
The end of an era ………..

What has happened to Cote??

Loved visiting both Cardiff central and Cardiff bay, but not anymore!

Appreciate it is Christmas time, but Cote is used to being super busy all year round!!

Firstly service - it used to be so attentive, but the staff seem so unhappy and some have been down right rude with awful attitude, how are these people employed when they have no manners or customer service skills??

Cutlery had food on it and the waiter looked at me as if I was stupid when I asked for clean cutlery!

Food - took ages to come and had to ask for every course (even the drinks) - food choice so limited and not the same quality/standard as Cote used to serve which is so disappointing! Never worth the money we paid!

Will not be returning!!!!

Visited the Cote restaurant in Edinburgh for breakfast. It was appalling. Nothing that was served to us was correct as they had run out of bread and other ingredients. We also waited over 25 minutes and food only arrived when I asked the waiter what was happening. When it arrived it was poor quality and cold.

The Christmas special was served with the meat still frozen inside. It tasted like defrosted meat, which is unacceptable for a meal at this price point. A real letdown. Whole dish felt cold .
There was always a hint of a truly bad, sewage-like smell constantly wafting from the back area, making the property feel unhealthy and deeply unpleasant.

What has happened to this place. Was always reliable for a good, not overpriced lunch. Was there yesterday with family. The menu is different and prices. The food was pretty bad. The mussels were awful. Cracked shells and tiny. The staff were really great. I felt sorry for them having to serve this food.

My husband and I booked a table for a special wedding anniversary and noted this in the booking request. When we arrived there was no mention of this by the staff and the restaurant was not busy.
Our meal started out OK and we both liked our starters. But then it all started to go downhill.
My supposedly vegetarian main was served and tasted of meat; clearly the vegetables had been cooked either next to frying meat or in a less than clean pan. The server asked if I wanted a replacement but I didn't want to make a fuss because it was a special evening for us, so asked if I could just have some chips instead so I would be eating my main alongside my husband. My husband wasn't terribly impressed with his chicken which wasn't served nicely as it looked as if it had been thrown onto the plate.
While we were eating our main courses, we saw a party of 4 at the table next to us asking where their chips were but, when their chips finally arrived, everyone had finished their meal and their chips were cold. I hope that my chips weren't intended for their table!
Anyway after we'd finished our mains, we wanted to order our pudding but waited at least 20 minutes for someone to notice that we wanted to order. A different server finally came up and, as I didn't know what to choose, I asked for a recommendation from the server. I explained that I liked dark chocolate and asked for the most chocolatey pudding. She recommended I pick the chocolate praline tart. My husband chose the chocolate fondant. Sadly, my pudding was definitely not very chocolatey but I ate some of it.
However, my husband's pudding was served cold. Now, we have been to Côte many times over the past couple of years and, on the 4 occasions when we have ordered chocolate fondant, it has been served cold. So this is clearly an ongoing issue. On 2 occasions we asked for a replacement which arrived at the perfect temperature. So you would have thought that the restaurant would be aware that they're sending out cold chocolate fondants and work to avoid this.
After we'd finished the original server came to clear our table and asked if we'd like coffee or anything else and we said no thank you. We expected him to return to ask if we wanted the bill but after 30 minutes waiting for this to happen, I gave up and got up and asked to pay. This process also took a while.
Now I didn't jump straight here to write a review as I thought I'd go in and speak with the management and give them our feedback and explain we were disappointed and why. We like Côte and wanted to give them a chance to improve. The manager seemed very concerned, almost dramatically so, and acknowledged they had an issue with late serving of chips and also that they were already aware that chocolate fondants were being served cold (so why had they not taken corrective action on this???). He finished by saying that he would send me an email to follow up and thanked me for coming in rather than giving them a bad review.
However, he sent no email. I have waited 2 months in case it was on his to-do list and he was just busy but he clearly was all words and no action.
So I now don't believe that Côte actually care about improving food or service and, as a result, we haven't been back and have no intentions of going back. I guess the good that comes out of this is that the other restaurants in Winchester are going to benefit from our custom :)

Note their reply: We have received so many apologies from Côte over substandard food or service over the past 2 years but their apologies are clearly meaningless since they don't do anything to put right their mistakes (which have been the same ones, over and over again). You have lost our business now for good based on this apology which is clearly only lip service.