I messaged the company immediately after I opened with images attached showing damage on the box and the bottle asking if I can return for one in better condition and still have not received a respons... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What an absolute delicious spirit! Sharing it with friends was such a treat. We consider ourselves very lucky to have this in our liquor cabinet. The delivery was flawless and packaging just perfect.... Vis mer
I was dealing with an international online retailer who used Cork & Mash to fulfill the order in the US. My experience with the other retailer was terrible so I cancelled the order and advised Cork &... Vis mer
Although they purported to have my selection in stock, I left 3 voicemail messages and sent 3 emails to the concierge. I have yet to receive a reply or any communication after 4 days. As an adde... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Cork & Mash has evolved to become the established e-commerce leader in rare, luxury, and ultra-premium spirits for all occasions. We specialize in discovery, customization, and convenient access to the world's finest spirits, champagnes, and wines for self-consumption, collecting, innovative gifting, and provisioning an outstanding bar.
Kontaktopplysninger
2020 Columbia Street #223, 92101, San Diego, USA
- +1 (833) 307-3589
- concierge@corkandmash.com
- corkandmash.com
4,0
Bra
34 anmeldelser
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything is fine
Had a problem with order, they called me and got it straightened out for me, thank you! Will continue to order from them!
29. mars 2026
Svar fra Cork & Mash
Hi Daniel,
Thank you for sharing this, we really appreciate it.
We take a lot of pride in being available and getting things resolved quickly, so we’re glad we could step in and make it right for you. It means a lot to hear that the call made a difference.
We look forward to taking care of you again soon.
Cork & Mash Concierge
Great!
Order came with a little extra item. Everything was packaged great, and order was sent out promptly.
31. mars 2026
Svar fra Cork & Mash
Hi Eddie,
We appreciate you taking the time to share this.
Glad everything arrived safely and that you enjoyed the little extra, it’s our way of saying thank you. We put a lot of care into packaging and turnaround times, so it’s great to hear that came through.
Looking forward to your next order.
Cork & Mash Concierge
Svar fra Cork & Mash
Hi Kent,
Thank you for the kind words, we appreciate it.
Glad your Weller arrived safely and that you enjoyed the margarita on us. We like to add a little something extra when we can.
Enjoy, and we look forward to your next order.
Cork & Mash Concierge
Cork ^ Mash Bourbon
It was a shock. Obviously I didnt read the info. Spending $43 i expected something bigger than the size of a short glass. It was a thank you gift but boy is my face red.
3. april 2026
Svar fra Cork & Mash
Hi Janet,
Thank you for your honest feedback, we appreciate you sharing it.
We understand how the size could come as a surprise, especially when it’s intended as a gift. We do include size details on the product page, but we know it’s easy to miss and we’ll take this as a reminder to make that information even clearer.
If there’s anything we can do to help make this right, feel free to reach out to our Concierge Team, we’re always happy to assist.
Cork & Mash Concierge
I don’t have my order after placing it…
I don’t have my order after placing it weeks ago. I have reviewed no response to 3 inquiries on a status of my order. Basically, your company and customer service STINK.
3. april 2026
Great customer service
Great customer service. My bottles was double wrapped received tracking information as soon as the items were shipped definitely will order again.
3. april 2026
Svar fra Cork & Mash
Hi Chantelle,
Thank you for the kind words, we truly appreciate it.
We take a lot of care in how every order is packed and communicated, so it’s great to hear everything arrived safely and that tracking kept you in the loop.
Looking forward to your next order.
Cork & Mash Concierge
Great place to buy hard to find spirits!
I received what I ordered on time and at a good price. Cork and Mash must’ve been having a special promotion because I also received a free bottle of a pre-mixed margarita drink with my order. I told my brother in law about it and he received the same.
26. mars 2026
Svar fra Cork & Mash
Hi Ron,
Thank you for sharing this, we really appreciate it.
Glad everything arrived on time and that you were able to take advantage of a great price. And yes, we like to surprise our customers with a little something extra whenever we can, happy to hear both you and your brother-in-law got to enjoy it.
Looking forward to taking care of you again soon.
Cork & Mash Concierge
Situation fixed!
[I am still waiting on the other bottle of alcohol to be shipped and delivered to me. After weeks of waiting I am thinking about canceling my order.]
Well, an update on my review. I have the wrong information.But this company just personally called me and is fixing the situation.As we speak, which I really appreciate them doing, and the fact that they referred to me as Mr.Hebner versus how other companies refer to you in your first name, which is very disrespectful in my opinion, fortunately, this is this company was quite the opposite. And it was very politeful and respectful, and I really do appreciate that.
18. februar 2026
Svar fra Cork & Mash
Hi Mr. Hebner,
Thank you for taking the time to update your review, we truly appreciate it.
We understand how frustrating delays can be, especially when you’re waiting on the final piece of an order. That’s exactly why we make it a priority to reach out directly and get things resolved as quickly as possible.
We’re also glad to hear that our approach and level of respect stood out to you. That’s very intentional, and it’s how we believe every customer should be treated.
We appreciate your patience and the opportunity to make this right, and we look forward to completing your order and taking care of you again in the future.
Cork & Mash Concierge
Svar fra Cork & Mash
Hi Jessica,
We really appreciate this, thank you.
Earning a 10/10 means everything to us, we don’t take that lightly. We’re always focused on delivering a level of service that stands out, so it’s great to know we hit the mark for you.
Looking forward to taking care of you again soon.
Cork & Mash Concierge
Easy ordering experience and good…
Easy ordering experience and good updates on delivery. Package was well protected and delivered without issue. Would order from them again.
19. februar 2026
Svar fra Cork & Mash
Hi Jeffrey,
Thank you for sharing this, we really appreciate it.
Glad the ordering process was smooth and that the updates kept you informed along the way. We put a lot of care into packaging and delivery, so it’s great to hear everything arrived without issue.
We look forward to your next order.
Cork & Mash Concierge
Fast delivery and legit company!
28. februar 2026
Anmeldelse skrevet uten oppfordring
Just received my Fortaleza Blanco and…
Just received my Fortaleza Blanco and Reposado from Cork & Mash, and I couldn’t be happier. Simon personally reached out once my order shipped, which made the entire transaction feel seamless and professional. Everything was delivered exactly as requested. Extremely satisfied with the service and overall experience!
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cork & Mash
Hi Christina,
Thank you for taking the time to share this, it truly means a lot.
We’re glad your Fortaleza Blanco and Reposado arrived exactly as expected and that the experience felt smooth from start to finish. We believe in staying hands-on and making sure every order is handled with care, so it’s great to hear that came through.
We appreciate your support and look forward to taking care of you again.
Cork & Mash Concierge
Thanks for another positive experience.
9. desember 2025
Svar fra Cork & Mash
Hi Tad,
We appreciate you coming back and sharing this.
Glad we could deliver another smooth experience for you, that’s always the goal.
Looking forward to the next one.
Cork & Mash Concierge
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.