I messaged the company immediately after I opened with images attached showing damage on the box and the bottle asking if I can return for one in better condition and still have not received a respons... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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What an absolute delicious spirit! Sharing it with friends was such a treat. We consider ourselves very lucky to have this in our liquor cabinet. The delivery was flawless and packaging just perfect.... Vis mer
I was dealing with an international online retailer who used Cork & Mash to fulfill the order in the US. My experience with the other retailer was terrible so I cancelled the order and advised Cork &... Vis mer
Although they purported to have my selection in stock, I left 3 voicemail messages and sent 3 emails to the concierge. I have yet to receive a reply or any communication after 4 days. As an adde... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Cork & Mash has evolved to become the established e-commerce leader in rare, luxury, and ultra-premium spirits for all occasions. We specialize in discovery, customization, and convenient access to the world's finest spirits, champagnes, and wines for self-consumption, collecting, innovative gifting, and provisioning an outstanding bar.
Kontaktopplysninger
2020 Columbia Street #223, 92101, San Diego, USA
- +1 (833) 307-3589
- concierge@corkandmash.com
- corkandmash.com
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The product was delivered really…well packaged and quickly
The product was delivered really quickly and was perfectly wrapped in inflatable bottle container that kept everything perfectly safe. I will definitely buy from them again.
Arrived Well Packaged
Received a beautiful bottle of whiskey for my collection. Wrapped with bubble wrap and taped to stay in place. Shipped on time with no delays.
Above & beyond
I was dealing with an international online retailer who used Cork & Mash to fulfill the order in the US. My experience with the other retailer was terrible so I cancelled the order and advised Cork & Mash. Simon at C&M went out of his way to immediately issue a refund and offered to work it out on his end with the other retailer. I really appreciate C&M listening to the facts and proactively going above and beyond to help address the poor service of another retailer. Thank you!
I messaged the company immediately…
I messaged the company immediately after I opened with images attached showing damage on the box and the bottle asking if I can return for one in better condition and still have not received a response. For $320.00 least you can do is respond to customers.
You shipped product four months after…
You shipped product four months after order and then shipped wrong product. I ordered three small batch bottles and you send sent one w two rye. I don’t like rye and would not have ordered. I’d send back but I have no confidence I’d receive replacement in timely manner
Product was well packaged for shipping
Product was well packaged for shipping. Only reason I didn't give the 5th star was it took over a week for the package to actually ship from the time I placed the order.
Great all around experience
Competitive prices, fast and reliable shipping, good communication throughout. Will place orders here again.
Quality of service was good
Quality of service was good, but I like this company because of esoteric, unique whiskeys unavailable elsewhere. Take a leap to higher proof, higher quality scotch!
What an absolute delicious spirit
What an absolute delicious spirit! Sharing it with friends was such a treat. We consider ourselves very lucky to have this in our liquor cabinet. The delivery was flawless and packaging just perfect. Thank you soooo much for the margarita mix bottle as well.
When I ordered it showed in stock
When I ordered it showed in stock, but after ordering it was informed of a backorder which forced me to find elsewhere, for a gift for a friend. Also, one bottle leaked slightly in transportation.
I visited the Cork & Mash site to…
I visited the Cork & Mash site to inquire about the Cheech & Chong Judge's water and shipping information. Within minutes I received a personal response. A perfect conversation answering every question, providing specific details with a most pleasant and professional gentleman. Everything explained and promised was precise! I would 💯 recommend anyone wanting to find that special item for a gift or to add to your personal collection to visit their site with complete trust. I will definitely shop with Cork & Mash again. It was very easy to search and perfect from order to delivery!
No communication or response to my inquiries
Although they purported to have my selection in stock, I left 3 voicemail messages and sent 3 emails to the concierge. I have yet to receive a reply or any communication after 4 days.
As an addendum, I spoke with Simon on Wednesday May 5 after writing my negative review. He stated that my $500+ item would be delivered by Saturday May 8 with free expedited shipping, and that they were extremely busy. Today is Saturday May 8, and still no item or tracking info. I tried to contact their customer service today but they are closed on Saturday and Sunday.
I had to wonder whether Cork and Mash was indeed a legitimate enterprise, so I contacted the BBB.
Again, my credit card was charged on May 4 for an order placed on May 2. Simon stated that it would be delivered today, May 8. I am extremely unhappy with Cork and Mash. Buyer beware!
Simon was extremely helpfull
My order was missing stuff and some bottles were broken. Simon was extremely helpfull and replaced the missing items and shipped them the same day. Thank you Simon!!
Very slow shipping
I ordered one item on April 2, the "gift" was finally received on April 21st.
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