Our delivery went exactly as you would want. The unit was unpacked and placed where we requested, where we left it unplugged for 24 hours. The packaging was taken away and the drivers were helpf... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service from the welcome in the wine bar/shop in Wandsworth to the ordering and delivery of the excellent quality wine ageing cabinets all in place and filled before the next heatwave hits... Vis mer
Amazing quality and service from order to installation, thank you! Customer service arranged to delivery earlier than planned to fit my schedule. The delivery went perfectly, the two delivery men were... Vis mer
Delivery was smooth and loving the wine fridge. Great customer service - responsive and helpful. Eg. Emailed beforehand to ensure the fridge would fit down steps and through corridor.
Informasjon om virksomheten
Skrevet av virksomheten
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Kontaktopplysninger
20-22 Wenlock Road, N1 7GU, Islington, Storbritannia
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
4,8
Enestående
308 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very pleased with product and service…
Very pleased with product and service is first class. First time I have ever seen personal post delivery follow up.
25. juli 2022
Anmeldelse skrevet uten oppfordring
New Climadiff…
Ordered a new Climadiff wine cabinet and the communication was very good even though the product was a little delayed.
Delivery seamless and a couple of queries dealt with promptly by Sarah - would recommend
25. juli 2022
Very good and efficient service
Very good and efficient service. Great prices. Excellent customer support. First rate. Would use again.
24. juli 2022
Responsible and efficient
Ordered some wine glasses and unfortunately, one broke on transit. Cooler somm was understanding and very efficient, and I got my refund swiftly. The service was perfect
23. juli 2022
Very good service from Sarah.
22. juli 2022
Excellent and responsive service
Excellent and responsive service. I needed the Fridge delivered by a certain date and they were able to promise and deliver on time. Very good company to work with.
21. juli 2022
Anmeldelse skrevet uten oppfordring
Great Customer service always keep you…
Great Customer service always keep you up-to-date Great products great price will definitely use again.
20. juli 2022
Anmeldelse skrevet uten oppfordring
Excellent service from start to finish
Excellent service from start to finish, despite the customer changing the delivery times multiple times!
Showed great flexibility, and a first rate product. Highly recommend.
20. juli 2022
Anmeldelse skrevet uten oppfordring
Very efficient
I was kept aware of delivery and contacted to confirm driver was on the way
18. juli 2022
Excellent and fast service!
Excellent customer service and fast delivery. Very please with my new wine chiller.
12. juli 2022
Anmeldelse skrevet uten oppfordring
Quick delivery and some good advice via…
Quick delivery and some good advice via the phone on a wine fridge for our kitchen. The fridge looks great in our kitchen and the delivery men were also helpful giving advice on the fridge.
6. juli 2022
Anmeldelse skrevet uten oppfordring
Disappointing
Website said they had 2 in stock. I bought one. 24 hours later I hadn’t heard anything about delivery. Website said 1 in stock. 30 hours later email to say out of stock. They are trying to sort it out but it is disappointing
5. juli 2022
Svar fra Coolersomm
Hello Richard,
I do apologise with the issue we had with your particular order. Luckily the wine cooler is now arriving sooner than we estimated so this one will be resolved soon. Thanks for your patience on this one and sorry it did take us a while to sort it out.
Sarah
Sarah
Great service from Coolersomm
Informative and easy to navigate web site and payment system. Good information about order and tracking. Speedy delivery of two days. I would use the company to buy more products
30. juni 2022
Very good service.
Sarah was always helpful and responded quickly to my emails. Delivery was on time and painless. All packaging removed and the wine cooler was set us and balanced on the floor for me.
27. juni 2022
Anmeldelse skrevet uten oppfordring
Dunavox wine fridge
Great thanks Sarah for your help on the choices for me needs
Not arrived yet but looking forward to it
25. juni 2022
Good looking
Good looking, nice quality, quiet. Total capacity, while perhaps technically correct, is overstated.
23. juni 2022
Svar fra Coolersomm
Hi William,
Thanks for the positive review. I think you're reviewing one of our wine coolers here rather than our service however I'll address it so as to be clear and hopefully helpful.
The capacities stated come from the manufacturers directly and are quoted in bordeaux shaped bottles. The reality is, as you correctly state, if you deviate from standard bordeaux bottles the max capacity begins to reduce and if you have lots of burgundy or champagne or rhone shaped, wide bottles, it can decrease by as much as 20%+.
In any case, thank you for the feedback, sadly we'll never be able to state anything other than the Bordeaux shaped bottle capacity as we'll never know the starting or evolving quantity of different wines a person will have. Perhaps a good tool for us to develop would be a capacity estimator based on the bottle types you have.
All the best with your new wine cooler
Sarah
Excellent Service
Very happy with my Wine Fridge. Sarah at Coolersomm was very helpful with the purchase of my Montpellier WC166X
21. juni 2022
Excellent communication and very quick…
Excellent communication and very quick delivery. Everything was perfect!
3. juni 2022
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