The delivery was really fast - but the wrong side-panel was delivered. I realised this on the same evening but it's been a couple of weeks now and despite my reminders, it's still not been swapped... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The delivery was really fast - but the wrong side-panel was delivered. I realised this on the same evening but it's been a couple of weeks now and despite my reminders, it's still not been swapped... Vis mer
Selskapet har svart
Unfortunately the item, a towel radiator, was damaged; top rail/pipe bent and a lower rail/pipe dented. However, J on customer service was understanding and helpful. No more of the radiators in the si... Vis mer
After looking ñ searching for new toilet ñ washbasin I settled on one from comparethebathroom on eBay. I couldn't find reviews for them but went ahead ñ bought from them. I managed to find reviews... Vis mer
Easy order process. Clear confirmation notification. Arrived earlier than anticipated, would have been good to know when it was arriving, it was left on the driveway on a pallet, hopefully all ok b... Vis mer
Trading since 2010, Compare the Bathroom have a huge range of items from stock. Held within 2 warehouses, with over 100,000 square feet of floor space and over £2,000,000 of quality bathroom stock, with much of our range available for immediate dispatch. Whether you are needing as little as a pair of taps or have a multi-bathroom project, we always provide the best prices and service. Compare the Bathroom offers branded bathroom and shower suites with big discounts up to 70% off the recommended price. With recognized brand leaders like Bristan, Crosswater, Galaxies, Hudson Reed, Hydros, Mayfair, Merlyn, Nuie, Rak Ceramics, Roman and Scudo being added to on a weekly basis. Whatever the bathroom range just give us a call for a quote. And we won’t be beaten on price, give us a call if you have a quantity of product, then we’ll combine the order to get an additional discount or a reduction in the transportation cost. With amazing savings to be had across such a wide range, we really do offer amazing service and value for money.
C/O Armstrong Watson, 1st Floor, One Strawberry Lane, NE1 4BX, Newcastle upon Tyne, Storbritannia
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Absolute joke! Left it a week to tell me they didnt have the item in stock. Had to pay more for an alternative as I had a plumber booked, only for that not to turn up on time either! Now got a more expensive item than I wanted, and have to pay the plumber twice!! Avoid!!
Arrived within 5 days of ordering. Vanity unit looks really nice. Good quality unit at a reasonable price.
Unfortunately the item, a towel radiator, was damaged; top rail/pipe bent and a lower rail/pipe dented. However, J on customer service was understanding and helpful. No more of the radiators in the size required in stock and a refund provided. I suspect the item was damaged before delivery to Compare the Bathroom as there were no signs of damage to the packaging.
It is not often, sadly, that your expectations are exceeded when you buy online. I am very happy to report that Compare the Bathroom are a company that definitely do exceed expectations.
Their customer service is stellar (particular thanks to Jeanette who has been phenomenal), as I've recently experienced when I ordered the wrong item by mistake (DOH!) I've had great advice, clear communication, support that's gone above and beyond - all of which has culminated in the issue being satisfactorily resolved.
I want to say a huge 'thank you' to Jeanette and all the CtB team and encourage you to buy your bathroom supplies from this company. Not only are their prices good, they've got the customer service to back it up.
Compare the bathroom were great. Good product. Delivery was quick and easy but one down fault was not everything was delivered but saying that I contacted them and they sorted it out no fuss.
Item is good, delivery was quick but like a lot of online stores now getting a proper receipt/invoice is a nightmare. Sent email requesting a invoice but no reply. Hence will not use again.
Excellent customer service. I needed the part urgently and they did their part in helping that happen. Product was great too, well packaged and good quality
This is the second purchase I have made and it is still fantastic. When I unpacked my purchase the waste for sink was missing and the tap for the bathroom. One email and both items were shipped out to me. I am absolutely chuffed to bits with both bathrooms that I have purchased. I can't recommend this company highly enough. I will definitely use them again & again.
Brilliant service, shower arrived quickly and well packaged. Thank you!
ordered a blanking plug for sink, was easy, came quickly with free delivery - not bad for £3
I placed an order for an item advertised with a 2–5 day delivery window; however, it did not arrive until 10 days later. On delivery, the item had been dropped from the back of the truck, resulting in structural damage (not the fault of CTB).
A replacement was offered, but the delay had already impacted my installation schedule. As a result, I opted to carry out repairs myself and purchase the necessary parts. The partial refund provided only covered the cost of those parts and did not reflect the inconvenience, delay, or additional effort involved.
Overall, this was a disappointing purchasing experience.
Very happy with product and service - ordered vanity unit and toilet
Delivered and dumped outside the gate, opened and decided I didn’t like the item. They’ve charged me £60 to re-collect… even though delivery was free but I accepted. Arranged collection Friday 27th Feb. No one came all day or all weekend & its been outside in the weather!! Took pictures and chasing constantly and no one is helping. Would NEVER use again & the collection service is appalling. If they try and steal my money saying it’s damaged it won’t be on me as it’s the with the horrendous service
Very easy to order & quickly despateched. Have not yet installed or used as waiting for plumber next week.
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