Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Clothes are poor quality. It is impossible to return. They make you submot the return but then make you wait 4-5 days before sending the return label. Clothes are the quality of shein.

Vurdert til 5 av 5 stjerner

First time purchased from commense as I was worried after the review. Finally I decided to made a purchased anyway,which im glad i did. The deliverly time wasnt as bad as other review said, good quali... Vis mer

Vurdert til 5 av 5 stjerner

I have so many clothes from Commense and absolutely love every single one. I have friends who compliment me and then also get hooked on buying from them! Their clothes are beautiful and good quality!... Vis mer

Vurdert til 1 av 5 stjerner

I have a purchased a lot of clothes from this company. One of the clothes dosent looks nice on me, so I ask about refund, they said, keep yhe clothes and I can use some store credit, unfortunately the... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

212 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,9

Alle anmeldelser

(212)

38 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

jacket

"I recently had a positive experience with the Commence brand's customer service. After receiving a jacket in the wrong size, they promptly provided a return label and even offered a replacement jacket with a code at no extra charge. I was impressed by their efficiency and responsiveness, and the new jacket I received was of excellent quality. Overall, I'm highly satisfied with Commence's customer service and product."

7. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The costumer service is great

The costumer service is great! Quickly helped me with my return. Also, the items were shipped pretty quick. Although,I gotta say I’m disappointed with the material and over all look of the clothes…Tbh it’s the same as shein, even has the same smell to it. Very pricy for low quality. It does look like a high quality store, but, like I’ve mentioned, nothing different from shein,other than, the price tag 5 times more expensive.

9. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good return process

A good return policy to keep unwanted items rather than ship oversees and have wasted energy sending through packaging, ports, containers... Customer service handled it well!

5. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor return policy

I ordered a dress in two sizes in preparation for an event. I received the dresses and I just did not feel confident in this particular dress and did not feel the fabric was flattering to my body.

I submitted a return request, sent photos of the dresses to show their condition, the whole nine yards. I received an email stating I could receive a refund in the amount of less than 1/4 the total or less than 1/3 the total in store credit.

I was under the impression that so long as the dresses were in unworn condition and were returned within the return window, there would be no problem issuing a full refund.

Very frustrated by my experience and now stuck with two dresses I do not like and will have to try to sell them.

7. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great Customer Service

I thought the quality of the garment I purchased was much higher quality than expected. I am very impressed with the styles they offer. My only complaint is that the sizing differs. Some smalls were really XS and some were bigger like a medium. I was pleased with customer service on getting my return completed. The response time was adequate and Ines was very helpful. Thank you.

17. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This quality of Commense clothing is…

This quality of Commense clothing is such that you wear it once and dispose of it. I had one sweater, (the black on with the white whipsttich) that fell apart during gentle wash, as instructed. They will not provide a full refund, only a small percentage, if you need to return something. Beware and shop elsewhere.

4. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

1st time buy clothes on this site

1st time buy clothes on this site, material of their clothes are well make, but the size is a bit smaller then normal size so you would need to measure your body correctly b4 u order. Love their customer service…fast in response back , take care and solve problem. Will buy from this company again 😊

18. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Return of a Christmas gift

Our granddaughter admired a skirt that her friend had from Commense so requested one as a Christmas gift. Unfortunately, it was a size too small. She read that the return policy as 14 days, however, when I contacted the company, they graciously agreed to extend the return since it was a Christmas gift. I was very skeptical that I would receive a positive response, but Mia was very prompt in responding to my email. Would definitely order from Commense again.

15. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

The items I ordered were super cute and…

The items I ordered were super cute and good qualify. Unfortunately the dress I ordered that I thought would be long enough was not. I'm tall so that's not unexpected. The only thing I didn't like about the return process was having to take pictures of the item to send to them. I really just wanted a return label provided in order to ship it back. They will take the return but the shipping is subtracted and it's expensive, so I just took the store credit. Other than that, the clothes were great.

30. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Was skeptical about ordering but was so…

Was skeptical about ordering but was so pleasantly surprised. The quality was great and sizing was good . Had to interact with customer service and they responded quickly. Will buy from them again.

3. januar 2024
Anmeldelse skrevet uten oppfordring

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