CommenseAnmeldelser 

Returns process varies massively. First order arrived perfect, I requested to return one item and they offered me with store credit. (not what i wanted but accepted it) The 2nd order was then a nightmare, very slow replies to return requests and a lot of back and fourth. After a series of emails sharing more requested information they requested i take picture of every item i want to return including tags. Now that I've shared the pictures they're saying they are unwilling to refund me with anything because i bought the items with store credit. They've refused to give me a refund or store credit for the item purchased with the store credit from order 1. How is this acceptable?! As a side note, the item I ordered the sizing is completely off, massive in comparison to standard size charts.

Great customer service!

Recently ordered for the first time - the quality was great! One thing didn’t work and customer service was great with options. Shipping does take some time but I'll definitely be ordering again!

I love ordering from Commense. Not every item works for me, but their customer service is great and makes it easy to handle exchanges.

I've always loved my purchases from commense, when one order didn't quite fit, though i was able to return with ease, I was also offered options that worked out in my benefit and I am perfectly ok with recieving store credit as I love and shop there all the time.

Great customer service

I had an incredible first-time ordering experience! The quality of the clothes exceeded my expectations, despite a slight delay in delivery, which was definitely worth it. Their customer service is exceptional too. When I needed to return some items due to sizing issues, they offered me credit instead of requiring me to ship them back, saving me the hassle. Plus, they let me keep the items, so I gifted them to a friend. Highly recommend!

Nice clothes with good quality and an huge selection. A super friendly service who responds very quick.

I’ve been getting targeted ads on Facebook for weeks. I decided to finally pull the trigger even though I was unsure if it was a legit company. Well, they’re legit ! The quality of my items is exceptional. Their customer service is also great. They respond to their emails within 24 hours and provide a solution right away. I can’t wait to shop again. Highly recommend. You won’t be disappointed

Great Company to deal with every step of the way, including a return. The clothes are beautiful and better than expected. Will definitely order from them in the future

I made a purchase based on recommendation by @whatcharwore and I loved everything. I ordered the wrong size and Commense was extremely helpful with the return. Definitely ordering from them again. Customer service is great and the items are as advertised. Shipping is very fast.

Commense has great quality clothes that won’t break your budget! The customer service works with you to maximize your experience. Always love all of the clothes I get!

They were willing to accept my returned item, but instant they let me keep it, along with a store credit for that item. That's great customer service!!

Very good quality clothes for the price, some items didn’t fit and they offered to give me a full price credit while keeping the clothes which was a very nice option.

Very nice quality for the money.
I needed to return some pieces because they were small. They offered to keep it instead of sending them back and gave me a credit for the full amount so it’s a good option.

great quality ! really liked the clothes I ordered, their customer service is great as well!

Very nice quality for the money, but I needed to return some pieces because they were a little small. They offered to keep it instead of sending them back and gave me a credit for the full amount so it’s a good option.

I was so impressed with the quality of the product! High quality and just like the picture! Kuddos to customer service that I received from the staff! Fast response friendly and helpful! They went above and beyond to make sure I was satisfied. I highly recommend Commense to anyone looking for a great affordable clothing with fantastic experience.

Extremely high quality unique clothing. Fit true to size. Extremely helpful with customer service.

Their return policy is deceitful. They only offer you a partial refund, like 1/3, or store credit for items you don't want. Quality and craftsmanship are also pretty bad for the price. No different than Shein and at least Shein is much cheaper lol Lastly, shipping took me 6 weeks. So this company is a big no no based on my experience.