Was sold on there being a one time only fee of $99.00, and agreed to that to move forward then at the next website level it became apparent there was no way to move forward without agreeing to a month... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Same experience as people who comments below: while applying for an ETA, I stopped the process halfway and found out afterwards that 199USD was taken from my credit card. I never approved this amount... Vis mer
Commas support team were super helpful, fast responses and thorough with their support tickets. I was able to get my tech issue resolved quickly with their guidance!
I'd never had a good experience with payment processors until I was introduced to Commas. Now I can tell this is the #1 payment processor for Info Bussineses. The customer service is 100% hu... Vis mer
Selskapet har svart
2,7
Under middels
249 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 78 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Verschrikkelijk!
Verschrikkelijk!!
Ik heb 2 ETA’s aangevraagd want 2 keer £20 had moeten kosten maar er is 3 keer 145€ van mijn creditcard afgehaald. Verschrikkelijk en dat dit zomaar kan.
Deze website zou gestopt moeten worden
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Nikisha — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@commas.com
with any details you have so our team can assist you promptly.
We take all customer concerns seriously and are here to help.
Thank you,
The Commas Team
This company doesn't care about…
This company doesn't care about legitimate customers. High fraudulent business are using this platform and they provide no protection against them. Even with a lot of evidence, once the payment is done you are on your own.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Antonio — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity.
We've reached out to you through email to help resolve this directly.
We take all customer concerns seriously and are here to help.
Thank you,
FanBasis, Inc.
Fake eta
Fake eta, Charged 176 € twice, please ne careful, only access uk government page
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi there — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.
We take all customer concerns seriously and are here to help.
Thank you,
FanBasis, Inc.
Easy communication and support for…
Easy communication and support for sellers on their platform.
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Amanuel,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
Wanted an ETA and unfortunately came to…
Wanted an ETA and unfortunately came to Theke page.
Did not get it and they Booker 140 instead of 20£. Twice.
Absolety bullshit
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi there. — we understand how concerning double charges can be. Commas is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.
We have reached out to you directly for more information on this!
We take payment security very seriously and are here to help.
Thank you,
Commas, Inc.
These guys are a bunch of grifters…
These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and then charge $67 to establish a website. They don't tell you it is a recurring payment of $67 and then they go through this weird Wizard of Oz story that I must be qualified before I can speak to the grand wizard (aka Marketing Director). Stay away from these charlatans and be weary of their clown show.
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hello,
Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase has been fully refunded. If you have any additional questions or would like further clarification, our support team can review the account details upon request.
We have also reached out to you directly with more information.
Thank you,
FanBasis, Inc.
1 Year In Thoughts
I've been with FanBasis (now Commas) for the past year and a bit, and they have been great at helping me with fees, disputes, and different payment options. It was my go to platform as a South African who receives payments in dollars. I had a call with Orlando and he was super helpful. He was able to explain all the new additions since they became Commas, overall super happy with the relationship
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Jonathan,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
No other payment processor compares and…
No other payment processor compares and I've tried most of them. What stands out is the direct access to support, I'm talking a slack channel with the whole commas team, anything that needs to get sorted gets sorted right away, the fees are also negotiable depending on the volume you bring in.
Top team!
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi there,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
Commas
Commas, is one of the top platforms for Creators! Navigable UI that makes it easy to sell and get paid.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi J,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
reviewed cmplaint - commas.com belast mijn creditcard met…
commas.com belast mijn creditcard met een ongeautoriseerde afschrijving van € 142,60, gedateerd 23 augustus 2026. Ik ken het bedrijf niet en heb nooit zaken met ze gedaan. Het is schokkend dat dit zomaar kan.
Commas.com has contacted me as a follow-up to this complaint and informed me that they are not the seller. They only proces the money involved. The fraudulous company that charged my creditcard is "visafi.com" (with their UK ETA 'product'). The payment is disputed by my bank and according to Commas it is only a matter of time to get my money back. I hope so.
23. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi G.H. — we understand how concerning unrecognized charges can be. Commas is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.
We have reached out to you directly for more information on this!
We take payment security very seriously and are here to help.
Thank you,
Commas, Inc.
UK ETA scam
I was trying to buy an ETA to enter the UK and clicked on the commas website, the price of the ETA matched the one I was told ( 20 pounds) but after I payed I got charged 143 euros, and did not receive an ETA.
After having reported this incident to Commas they have proceeded with a full refund of the transaction.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Jimena,
Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase was already fully refunded. If you have any additional questions or would like further clarification, our support team can review the account details upon request.
We have also reached out directly with more information regarding your transaction.
Thank you,
The Commas Team
These guys are the truth
These guys are the truth! Finally found a reliable payment processor that actually pays out on time! Also their customer service is of the best. Highly recommend to anybody who needs to process any sort of payments for their business. Especially bigger ticket items
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Jonathan,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in Commas.
Sincerely,
The Commas Team
Something smells fishy with these guys
Something smells fishy with these guys. I'm pretty sure they are up to no good. 2 hrs. of investigative questioning & they can't discuss what they do.
I smell a rat. And a fish.
27. august 2026
Anmeldelse skrevet uten oppfordring
I signed into a Facebook ad when they were Fanbasis.com They are deceiving because as soon as you sign up $67 turns into thousands for their program Also they changed their name to Commas.com.
I signed into a
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hello,
Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase was already fully refunded. If you have any additional questions or would like further clarification, our support team can review the account details upon request.
Please contact support@commas.com using the email address associated with the checkout so our team can assist accordingly.
Thank you,
The Commas Team
Illegal and Fraud by Fanbasis
I saw charges on my bank statement for $67 one on April 22 one on April 27 totaling $134. I don’t even know what they charged me for. I have never set up an account to sell anything online. I have no desire to do this. I’m disabled , 70-year-old woman on Social Security. I tried to email their Support, but I never got any replies. Then I went to my bank and asked them to dispute the charges and they denied me. I don’t understand how I was charged or why I was charged
I never got an account. I never logged into any account. I have filed complaints with the Better Business Bureau and the consumer protection agency. But nothing has ever been done. I’ve never heard from anyone about my money. This is illegal and fraud. I know there are laws that protect consumers but at what point do they start protecting us? I will keep filing complaints to any agency that I can find for help. I won’t stop until I receive justice and my money back.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hello,
Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase was already fully refunded. If the requester has any additional questions or would like further clarification, our support team can review the account details upon request.
Please contact support@fanbasis.com using the email address associated with the checkout so our team can assist accordingly.
Thank you,
FanBasis, Inc.
I’m an 81 year old grandma
I’m an 81 year old grandma and have absolutely no need of this product and don’t know how it even went through with the wrong email but I want my money back. Something is terribly wrong here.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Linda — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.
We take all customer concerns seriously and are here to help.
Thank you,
FanBasis, Inc.
Horrendous experience
Horrendous experience!
Customer service should be negative 5 stars. They are absolutely terrible.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Jessica — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.
We appreciate you bringing this to our attention and are here to help.
Sincerely,
The FanBasis Team
Such a crookedcompany they changed their…
Such a crookedcompany they changed their name to Commas. Please do not use this company for credit card processing. They do not know what they are doing. They WILL try to take large summs from your bank account.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Jack — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.
We appreciate you bringing this to our attention and are here to help.
Sincerely,
The FanBasis Team
Y'all are nothing but a scam
Y'all are nothing but a scam. Y'all took 106.00 dollars from my husband . You asked him were y'all could send the money to but instead of giving him the money y'all tried to take money from him. Y'all are nothing but a joke. SCAMMERS
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Dennis — thank you for sharing your feedback. Please contact support@fanbasis.com with any additional details about your experience so our team can review your account and assist you promptly.
We appreciate you bringing this to our attention and are here to help.
Sincerely,
The FanBasis Team
Amazing Help
Amazing Help, Fast Customer Support and great people. Fun to work with for sure.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Commas
Hi Robert,
Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.
We truly appreciate your kind words and trust in FanBasis.
Sincerely,
The FanBasis Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.