Cole & Mason UK Anmeldelser 856

I ordered items from Cole & Mason as a Wedding gift because in my opinion the quality of the products is to a very high standard.

Great product

Good products, good service. No fuss - quick delivery. Perfect.

Customer service and warranty is non existant. I emailed them about a fault with the grind mechanism of my pepper mill, they initially responded next day asking for some more information. I provided that to them and they've just gone silent on me for weeks. I've chased a few times and am getting no response. I thought buying an £80 set of salt and pepper Mills with a lifetime guarantee on the grind mechanism would be a good choice, but it seems when you come to use said guarantee, it isnt there.

Excellent service, delivered within a few days of ordering

Arrived quickly. Great quality and came with peppercorns and salt! Good looking and work well.

Having purchased a Cole & Mason salt and pepper mill (with stand) a few years' ago, I decided to re-order exactly the same set again. Discarded in cupboards we have an array of non functioning, non adjustable grinders, either purchased or given to us as presents, including some well known and expensive brands.
Cole & Mason products do exactly what they say they do, which is essential for a mealtime accessory used several times a day that you just want to be stylish, simple and able to use and it works. We now also have a funnel for refilling the bases, and that is also of the same quality and speeds the whole fiddly process up!
If you are looking for something well designed, made of quality materials, that actually works long term, you'll be sure of getting that from Cole & Mason

Very bad service would not deal again

Our salt and pepper cellars wore out after 6 years but Cole & Mason honoured their guarantee and replaced them free of charge. Excellent company.

My new salt and pepper mills are top quality and really thrilled with them

High quality. Design, materials, construction. Beautiful salt grinder.

Received quickly after ordering. Excellent quality. Have purchased from Cole and Mason previously.

Easy to order and quick delivery. Only problem was wrong item sent (salt instead of pepper mill) but quickly and politely corrected at no extra expense.

I find Cole & Mason salt and pepper mills to be the longest lasting mills on the market. I am always very happy with their products.
On this occasion I ordered a salt mill instead of a pepper on - my mistake. C&M provided a freepost return and sent the replacement pepper mill at no cost. This is a great service - as good as amazon but without the big annual fee. What a great company.

Prompt delivery of items which are great value and work well. The items are aesthetically pleasing work well with my decor.

Cannot fault them. I bought a salt and pepper set 4 years ago and the salt grinder has stopped working. I dropped them an email as I remembered there was a lifetime guarantee on that product and after asking a few questions and an image they sent me out next day a brand new set. Can't argue with customer care