Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I haven't ordered from this company before but I'm sure I will again. I ordered yesterday, just before the cut off for next day delivery and was surprised to receive an email with a delivery slot so... Vis mer
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Vis mer
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Vis mer
Informasjon om virksomheten
Om Coffee Supplies Direct
Skrevet av virksomheten
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Kontaktopplysninger
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Storbritannia
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4,8
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It was easy to order my coffee and it…
It was easy to order my coffee and it was delivered by Royal Mail promptly.
This was my first order but it won’t be my last!
26. november 2024
Efficient early delivery
Efficient early delivery. Very easy to place an order. Would have been a 5 star but the free postage is target is too high at £60.
26. november 2024
Due to the courier who could not follow…
Due to the courier who could not follow instructions and decided to leave products outside in the rain overnight instead of returning them back yo depot
26. november 2024
Svar fra Coffee Supplies Direct
Dear Pete,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the courier’s actions. Leaving your products outside in the rain is absolutely not acceptable and should not have happened. We take matters like this very seriously and want to resolve this for you as quickly as possible.
Please contact us directly via this link: https://www.coffeesuppliesdirect.co.uk/pages/contact-us, and we’ll ensure the issue is rectified to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your patience while we address it.
Kind regards,
Coffee Supplies Direct.
Excellent service
26. november 2024
Easy to order and the order was…
Easy to order and the order was dispatched the same day and delived within 4 days by Roal Mail
26. november 2024
ordered product & ws delivered within 2…
ordered product & ws delivered within 2 days great service , I will be ordering again from this supplier
26. november 2024
6 days still waiting for delivery
26. november 2024
Svar fra Coffee Supplies Direct
Dear Tommo,
Thank you for your feedback, and we’re sorry to hear about any confusion or frustration regarding your delivery. According to the tracking information, your item was successfully delivered yesterday.
We dispatched your order on Tuesday, the 26th, and while Royal Mail typically delivers within 2–3 working days, occasional delays can occur. In this case, your order was delivered on the 4th working day.
We sincerely apologize for any inconvenience this delay may have caused and appreciate your understanding. If you have any further concerns or need assistance, please don’t hesitate to contact us directly via this link: https://www.coffeesuppliesdirect.co.uk/pages/contact-us
Thank you for your patience and support.
Kind regards,
Coffee Supplies Direct.
The coffee arrived safely
The coffee arrived safely. It's delicious and the company that produce it put back into the community.
26. november 2024
My experience is generally OK except…
My experience is generally OK except for one problem earl grey tea bags, all you have are silly dippy things on a string, can't get two cups from one unit, so they are very expensive to use, looks like we will be buying from Tesco.
26. november 2024
Faultless service
Coffee ordered on Thursday delivered on Saturday brilliant service. Great coffee great price.
30. november 2024
Excellent Service
I always receive excellent service from Coffee Supplies Direct. The large tins of Kenco Latte are always a great price and delivery is very quick. I would recommend them.
26. november 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.