Cocoon Care UK Anmeldelser 

14
TrustScore 4.5 av 5

4,5

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Hjemmesykepleie
  2. Barnepassbyrå
  3. Fødselskurs
  4. Nødetat
  5. Svangerskapssenter
  6. Eldreomsorg

Skrevet av virksomheten

Cocoon Care is an award winning agency, introducing young families with new arrivals or those with aging relatives, to carefully selected and vetted care specialists. In short we help provide ‘a lifetime of care’. Whether straightforward maternity care, sleep trainers, care for those suffering life changing injuries, coping with dementia or simple companionship care in old age, Cocoon is renowned for carefully matching personalities to ensure we keep everyone smiling. We’d love to help, if and when you need us.


Kontaktopplysninger

4,5

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TrustScore 4.5 av 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,5

Alle anmeldelser

(14)

14 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Fantastic night nannies

I found two fantastic maternity nurses through Cocoon. Both worked as night nannnies for my 4th child, 7pm-7am, over a two month period. My contact at Cocoon was Polly. She could not have been more helpful and working with her was straightforward with clear communication during recruitment and regular follow ups to make sure everything was going well once each person was in post. Thanks for a great service.

13. juli 2026
Vurdert til 5 av 5 stjerner

My mother was a fiercely independent…

My mother was a fiercely independent woman right up until the last fence and most definitely was intolerant and didn’t suffer fools gladly. A number of carers came and went in short order, but Cocoon remained determined to find one that resonated. Their perseverance paid off and they found a great match, enabling my mother to be at peace with both herself and her carer for the last few months of her life. Thank you Cocoon!

24. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am so very grateful for the wonderful Cocoon Care team...

I am so very grateful for the wonderful professionalism, caring and support that the team at Cocoon Care delivered as I cared for my parents at home (one with very advanced Alzheimers) for their last two years. When I said to my siblings that I'd take care of them, I actually had no idea what I was signing up for - I'd never experienced anything like that before - and found very quickly that I was hopelessly out of my depth. Thank goodness for Louise and Charlie who responded immediately to my call - came down to the house and delivered a plan for me that then worked perfectly. My Dad wanted for both himself and my mum to be able to die at home, peacefully, gently and with no pain. As I reflect on that wish - I am very thankful that we could deliver them that - and know deep in my heart how the Cocoon team helped me immeasurably to be able to do that.

8. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding client service

We have been using Coocon since our daughter was born in 2024, and our experience has been exceptional from the very beginning. Their professionalism, dedication, and outstanding client service have given us complete confidence throughout the process. The team is friendly, approachable, and takes the time to understand our family's needs, always presenting us with the best nanny candidates for us. We were so happy with the service that we are still working with the maternity nurse who first joined us after our daughter's birth, as well as the weekend nanny they helped us find and any replacement nannies we use when our regular nannies are off on holidays. We cannot recommend Coocon highly enough—they truly go above and beyond for their clients.

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Cocoon Care UK

We are so thrilled to read your amazing review. It has been a real pleasure helping you over the last couple of years and continuing to do so. The fact we have been able to find cover for when your nannies are on holiday and provide seamless support is something we always strive to do. Thank you again for your loyalty and support.

Vurdert til 5 av 5 stjerner

Good experience

Found a great night nurse for us in a good timeframe. Service was good

25. august 2025
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Svar fra Cocoon Care UK

Dear Nishul, we were delighted to support you and hope to again in the future.

Vurdert til 5 av 5 stjerner

Great experience finding maternity nurse

Great experience finding a maternity nurse when our daughter was born. Louise was fantastic to deal with and the wonderful maternity nurse she found for us was such a talented and special person. Highly recommend

17. oktober 2025
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Svar fra Cocoon Care UK

Thank you for your great review - it was a pleasure to help you and your mother-in-law too. Do reach out to us again if we can support you in the future.

Vurdert til 5 av 5 stjerner

Excellent service

I messaged Polly and Louise at Cocoon one morning after a month of very little sleep with our five month old. They were brilliantly helpful in putting us in touch with Bernie, a kind nanny and sleep consultant on their books who consulted with us remotely to troubleshoot the regression and put together a schedule for our daughter. Just a few weeks later she was sleeping through the night. I felt very supported both by Bernie and the Cocoon team throughout the process, who checked in before, during and after the consultation, and I really appreciated the swift responses throughout.

29. mai 2026
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Svar fra Cocoon Care UK

We are so glad, Hannah, that Bernie was such a help in your time of need. Sleep training is something of an art and candidates like Bernie offer a skilled approach to supporting families through sleep regressions which can be very challenging. Thank you again for reaching out to us and this great review.

Vurdert til 5 av 5 stjerner

Personal & Compassionate Service

From the initial enquiry on the telephone, Cocoon Care provided a personal, compassionate service that I would highly recommend to anyone in search of a carer.
A wonderfully kind, experienced and professional Carer called Lynne, looked after myself post Hip replacement Surgery and then again on a second occasion for my elderly Father. She was a delight to have around our homes, with a practical and sensitive approach, looking after our needs but with an awareness and respect to our privacy.

23. juli 2025
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Svar fra Cocoon Care UK

Dear Sarah, thank you for your heartfelt review of our services and we have passed on your deep appreciation to Lynne. She continues to provide outstanding care to our clients and thank you again, for all your personal recommendations.

Vurdert til 5 av 5 stjerner

Cocoon maternity nurse & end of life care

I have used Cocoon for both maternity nurse cover & for care for the last year of my father’s life. In both scenarios we couldn’t have coped without the wonderful support from Cocoon. I was lucky enough to have the same maternity nurse after each of my 3 C sections. I didn’t hesitate to book through Cocoon as that continuity of care felt incredibly reassuring . Cocoon were particularly brilliant during my 1st pregnancy, advising what support I might need. For my parents it was a huge adjustment to have someone living in full-time however they quickly became reliant on the candidate Cocoon recommended as she was so capable, knowledgeable & dedicated to her role. The rapport she built with my father was very special & her sensitivity & guidance at the end of his life was something we shall never forget. The Cocoon team visited us at my parents’ house to understand their needs & continued to check in throughout the time their carer was with us so as a family we felt incredibly supported. The service Cocoon provide is nothing short of outstanding & I would recommend them to anyone in need of care, at any stage of life.

23. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Cocoon Care UK

Thank you, Caroline. It's been a real privilege to work with you after all three births and to then be able to support you with your father's care. Your comment about the rapport Loretta built with your father is a wonderful reflection of the level of service we can provide. Thank you for your loyalty and support over the many years.

Vurdert til 5 av 5 stjerner

Excellent maternity service

We have worked with Cocoon for over three years. During that time they have supported us with our two new borns. Cocoon have helped us hire a few maternity nurses and night nurses and have introduced us to a few more people that we didn’t end up hiring.

All introductions have been impressively good. Cocoon only recommend solid professionals with established record and verifiable references. What seems to really help is that Cocoon spent a lot of time learning about our needs and updated their understanding as we were progressing through parenthood.

It has been great to know we have a solid partner in searching for help with our kids. Louise and Polly have also been very quick to respond and have helped us navigate a couple of more complicated situations with grace.

18. mai 2026
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Svar fra Cocoon Care UK

Dear Nik, we really appreciate this wonderful feedback. We do pride ourselves in matching our clients with the right candidates and take a great deal of time to find a perfect fit based on your individual needs at the time. Thank you again and we look forward to continuing to support you and your family.

Vurdert til 5 av 5 stjerner

We used a night nanny from Cocoon Care

We used a night nanny from Cocoon Care, and we couldn’t recommend them highly enough. What a fantastic service and very reassuring for us as new parents. Thank you!

16. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Cocoon Care UK

Thank you, Jason! It was a pleasure helping you and your wife to navigate the process of finding the perfect night nannies and we are always here for you in the future if you need us again.

Vurdert til 5 av 5 stjerner

Cocoon would be first and only recommendation

Through many years of working with countless care agencies, Cocoon Care would be the top agency to recommend and have to several people. Everyone is as delighted with the wonderful carers as we were.

22. juni 2025
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Svar fra Cocoon Care UK

Dear Tara, thank you very much for your fantastic review. It has been and still is, a real pleasure to be able to support you and your family and thank you for all your personal recommendations.

Vurdert til 5 av 5 stjerner

Louise and team at Cocoon are the go to company

Louise and team are so kind, understanding and professional. We needed a maternity nurse and night nanny and the quality of suggested applicants was outstanding. We could have gone with any of the nannies put forward as they all had huge experience and wonderful references.
Our night nanny Gladys was a night nanny sent from heaven! Highly qualified, professional and very caring with our newborn daughter. She was discrete and very hard working and 100% dedicated to getting us through those tough first few weeks.
I would recommend Cocoon and the service they provide to anyone looking for first class professional and caring assistance with their newborn.

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Cocoon Care UK

David we are are so pleased Gladys was such a great match for what you were looking for in a night nanny and thank you for your personal recommendations and don't hesitate to come back to us if you need any help in the future.

Vurdert til 5 av 5 stjerner

Exceptional support for my motherhood journey

I’m so grateful I found Cocoon Care to support me through the early stages of motherhood. The care and attention they put into matching me with the right person for my needs was truly second to none, and I couldn’t have loved my maternity nurse more.

A huge thank you to Louise and her team for helping me navigate first time parenting with such confidence and reassurance. I even extended my maternity nurse for additional support, and the team made the whole process seamless.

When baby number two arrived, I didn’t hesitate to reach out again for a night nurse. Once more, Louise went above and beyond to find the perfect match. I felt completely comfortable and at ease, and the support helped me get much needed rest during a demanding time.

I truly couldn’t recommend Cocoon Care more highly. Thank you for everything you’ve done to support me on my parenting journey 😊

1. juni 2025
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Svar fra Cocoon Care UK

Thank you for this wonderful feedback. We are so delighted to have been able to support you over the last five years Emily.

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