CloudRx Anmeldelser 

618
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Brilliant speedy service. I had run out of my medications and hadn’t realised until 3pm on a Fri. I emailed and explained and they arrived first thing Saturday morning by DPD, even though it was just... Vis mer

Vurdert til 4 av 5 stjerner

I’ve been using CloudRX on and off for years and they always provide a good service and meds delivery is quick. However, I’ve deducted a star because they’re sometimes too quick to put the order throu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Super efficient service with goods being delivered in most cases the next day! If only more businesses could deliver in a seamless, no drama way. Efficiency at its best!

Selskapet har svart

Vurdert til 5 av 5 stjerner

A customer service was extremely responsive to my worry about delay by the carrier in delivering my medicine. They were helpful and reassuring on the phone and replaced my medication even though it wa... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Apotek på nett
  2. Reseptmedisinutsalg på nett
  3. Apotek

Skrevet av virksomheten

CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

618 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(618)

504 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fast and efficient service!

Fast and efficient service!

1. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your feedback! We're delighted to hear you found our service fast and efficient. We appreciate your support and look forward to assisting you again.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

The one bad apple

Usually your couriers are polite ans cheery only the last delivery the driver was nether. I live on 4th floor of a four storey block of flats the driver rang the bell told me he has a delivery and said ihe would leave it in the foyer to which I tried to say no please bring it up but he didnt and it was left downstairs for me to go and get..I have been very poorly and i had to wait to get my neighbour to collect it. If that had gone missing ( which things often do ) that would of been over £200 ..as i said usually your delivery men have been exceptional, this one wasnt .

3. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for sharing your experience, and we’re very sorry to hear about the issue with your recent delivery. We completely understand how frustrating this must have been, especially given your health situation.

We’re glad to hear that this is not your usual experience, and we’ll make sure your feedback about the driver is passed on so we can prevent this from happening again. Thank you for your understanding, and we truly appreciate your continued support.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Quick and easy to get a prescription

Very easy to navigate through the medical questions and a really quick turnaround to process the request. Will use again.

22. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your feedback! We're glad to hear you found the process quick and easy, from navigating the medical questions to receiving your prescription. We look forward to assisting you again in the future.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

100% service

100% service

2. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your feedback! We're delighted to hear you’re completely satisfied with our service. Your support means a lot to us!

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Always prompt service

Always prompt service, very helpful and easy to order.

1. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your kind feedback! We're thrilled to hear that you find our service prompt, helpful, and easy to use. We truly appreciate your support and look forward to serving you again.

— The CloudRx Team

Vurdert til 1 av 5 stjerner

Expensive & Broken

I have purchased two broken, very expensive sets of medication. I'm hoping at least one of them will be replaced.

27. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

We're very sorry to hear about the issues with your recent orders and understand how frustrating this must be. Please rest assured that we take situations like this seriously and will do everything we can to ensure your medication is replaced promptly.

Could you contact our support team directly with your order details so we can resolve this for you as quickly as possible? We appreciate your patience and understanding.

— The CloudRx Team

Vurdert til 4 av 5 stjerner

Good service

Good service. Prompt. Packaged appropriately.

24. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your feedback! We're glad to hear you found our service prompt and that your order was packaged appropriately. We appreciate your support and look forward to assisting you again.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

I absolutely love this service

I absolutely love this service. It is quick, easy and hassle free. I send an email to request my repeat prescription, I receive a link to pay the next day and my testosterone cream arrives a few days later.

30. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your wonderful feedback! We're so pleased to hear that you find the service quick, easy, and hassle-free. It's great to know the repeat prescription process works smoothly for you from request to delivery.

We truly appreciate your support and look forward to continuing to provide you with a reliable service.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Very quickly application process and my order arrived 24 hours later. Great customer support and very competitive price.

23. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your fantastic feedback! We're delighted to hear you found the application process quick and easy, and that your order arrived so promptly. It's also great to know our customer support and pricing met your expectations. We truly appreciate your support and look forward to assisting you again.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

All I had to do was email them and they…

All I had to do was email them and they were so quick and efficient at sending out my repeat prescription -it really was, ans always, excellent service, thank you.

24. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your lovely feedback! We're delighted to hear that arranging your repeat prescription was quick and efficient, and that you continue to receive excellent service from us. We really appreciate your support and look forward to helping you again.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

I ordered medication via Dr Franks

I ordered medication via Dr Franks - that arrived - but the box was empty. Lots of emails, phone calls, messages via the website but nothing, no response, not for 6 weeks. I opened up a dispute via: PayPal - that got a response! As soon as CloudRx got involved, it was sorted quickly with a replacement received within 2 days. Excellent service from CloudRx

20. mars 2026
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Svar fra CloudRx

Thank you for your feedback and for sharing your experience. We're very sorry to hear that your clinic, Dr Franks, did not communicate with you for such a long period—that must have been frustrating.

We're glad, however, that once CloudRx became involved, we were able to help speed up the process and resolve the issue quickly for you. It’s great to hear your replacement reached you promptly.

We appreciate your patience and your kind words about our service.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Outstanding service

I have been using CloudRx for a few years. They are outstanding in every way. My medication arrives next day which is unheard of here as I live in a rural location. The whole process runs so smoothly and I am impressed by the staff on the rare occasion I have had to contact them. Knowledgeable, helpful and very quick to respond to any query. If only all companies could be as efficient. I highly recommend
Cloud RX.

16. februar 2026
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Svar fra CloudRx

Thank you so much for your incredibly kind and detailed feedback! We're thrilled to hear that you've had such a positive experience with us over the years. It’s especially rewarding to know our next-day delivery and smooth process have made a difference, even in a rural location.

We’re also delighted that our team has been able to support you with knowledgeable and responsive service whenever needed. Your recommendation truly means a lot to us. Thank you for your continued trust and support!

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Friendly Helpful Fast

Friendly, helpful and fast service when medicine was needed in an emergency. Always a delight to deal with.

17. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your kind words! We're so pleased we could provide friendly, helpful, and fast service when it mattered most. It's always a pleasure to assist you, and we truly appreciate your continued support.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Great service

Provide a great service. Always super efficient.

20. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your wonderful feedback! We're delighted to hear you consistently receive great service and find our team super efficient. We truly appreciate your support and look forward to helping you again soon.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Quick

Quick, professional and easy. Thanks.

16. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your kind feedback! We're glad you found the experience quick, professional, and easy. We look forward to serving you again soon.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Super easy & fast delivery

I couldn't order my repeat prescription online so I sent an email - within an hour I'd had confirmation of my order (it was even a Saturday), a simple text link to make payment and my delivery was dispatched and arrived on the Monday. Brilliant service.

14. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for sharing your experience!

We’re thrilled to hear that the process was quick and straightforward, even on a Saturday, and that your order arrived promptly on Monday. It’s wonderful to know our team could make things easy and convenient for you.

We really appreciate your kind words and look forward to supporting you again in the future!

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Excellent service overall

Excellent service overall. Very speedy delivery from order to doorstep, parcel was well packaged and secure

17. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your great feedback!

We’re really pleased to hear you were happy with the overall service and that your order arrived quickly and securely packaged. That’s exactly the level of service we aim to provide every time.

We appreciate your support and hope to serve you again soon!

— The CloudRx Team

Vurdert til 1 av 5 stjerner

They chose Royal Mail for delivery but…

They chose Royal Mail for delivery but the parcel got delivered to someone else, I have repeatedly try to contact them but no reply.
They never get back to you when you email them. So never received my parcel and now it’s gone up in price 😡

19. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

We’re sorry to hear about your experience and understand how frustrating this must be.

For clarity, the delivery method was selected by the clinic, who requested Royal Mail for this order. We’ve also checked our records and haven’t received any direct contact from you at the pharmacy, so we’re sorry if your previous attempts haven’t reached us.

Please feel free to get in touch with us directly at pharmacy@cloudrx.co.uk, and we’ll be more than happy to look into this for you and help resolve the issue as quickly as possible.

— The CloudRx Team

Vurdert til 5 av 5 stjerner

Pleasantly surprised

I didn't check the reviews before ordering so was a bit concerned by what I'd read but the whole process was simple and quick. Within 2 days from registering and placing the order it was being delivered. Item was well packaged and refrigerated as expected. Based on this I would definitely recommend.

15. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CloudRx

Thank you for your thoughtful feedback!

We’re really pleased to hear that your experience was a positive one and that the process felt simple and quick from start to finish. It’s great to know your order arrived promptly and in the condition you expected—that’s exactly the standard we aim to deliver.

We truly appreciate your recommendation and hope to support you again in the future!

— The CloudRx Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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