Excellent service in every way! Gary & Mark delivered a first rate installation in around an hour, they cleaned the job site before installation and left it clean and tidy after they were done.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... Vis mer
Selskapet har svart
The engineer was friendly and polite. He quickly found the problem and repaired it instantly. No mess no fuss and was happy to show me the faulty part when completed. Extremely happy customer.
Selskapet har svart
Good morning, I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.
Closomat helps people live their best lives
Skrevet av virksomheten
- Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
- We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.
Kontaktopplysninger
Suite B, 4th Floor, Jackson House, Sibson Road, Sale, M33 7RR, Manchester, Storbritannia
- 0800 374 076
- info@closomat.co.uk
- closomat.co.uk
4,6
Enestående
865 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Raising some requests
! welcome the opportunity to provide some customer feedback..
A larger water supply for a longer wash
A centrally placed (at the back) wash spout that can be operated to wash forwards/backwards and side to side
A pulse action wash option
A heated seat option would be nice!
13. januar 2026
Svar fra Closomat
Thank you for taking the time to feedback. Your points are interesting and will be passed on to the relevant team.
At Closomat, our focus is always on making life as easy as possible for the people who rely on our products every day, so any innovation has to support simplicity, reliability, and ease of use.
Engineer was excellent
Engineer was excellent, obviously knowledgeable, polite and highly efficient. Explained every aspect of the installation.
23. desember 2025
Svar fra Closomat
Your feedback sums up nicely our ongoing commitment to excellent customer service, thank you.
Diligent about service reminder
Diligent about service reminder
Excellent customer service
21. november 2025
Svar fra Closomat
Great to hear, thank you.
Great company very reliable
Always helpfull when you phone and come out quickly. Any problem you have is sorted. I have been dealing with them for over 15years and never had any complaints.
8. januar 2026
Svar fra Closomat
Thank you for your wonderful feedback. We’re delighted to have supported you for over 15 years and appreciate your trust in us. Always here to help whenever you need us.
I am disabled I need help with the…
I am disabled I need help with the toilet whilst this is a good help for wash dry it could be improved on some issues, the initial water is cold then it gets warmer only to go cold again, in summer not so bad in winter not so good ,the dryer needs to be a bit more forceful and warm
17. desember 2025
Svar fra Closomat
Thank you for taking the time to provide this feedback.
We are glad that on balance you enjoy the benefits of the Closomat toilet but we understand your comments and they will be passed along.
Svar fra Closomat
Great to hear! Thank you.
Svar fra Closomat
That's wonderful to hear, thank you for feeding back.
First Class Service
Arrived in the timescale given, was polite and courteous. Left everything clean and tidy. Always thorough whether its to fix a problem or a routine yearly check.
8. desember 2025
Svar fra Closomat
Music to our ears, thank you for taking the time to feedback.
Arrived on time keep me updated when…
Arrived on time keep me updated when they were arriving very friendly very helpful expected work I would be happy to recommend them to my friends and family
8. januar 2026
Svar fra Closomat
This is great feedback and much appreciated.
John
John, the service engineer, was friendly, professional, and efficient. Thank you !
10. november 2025
Svar fra Closomat
This is great to hear! Thank you for feeding back.
Svar fra Closomat
Thank you for taking the time to leave your review.
We are sorry that we have not managed to meet your expectations.
I hope you will allow the opportunity to reach out and see if we can help.
Good communication
Good communication, always let me know when they are coming to service my closomat.
Engineer always helpful and always phones if running late or would like to come early.
18. september 2025
Svar fra Closomat
Thank you for your feedback. We’re pleased to hear our communication and engineer’s support have made a difference.
Svar fra Closomat
Thank you so much for taking the time to share with us. It is much appreciated.
does not dry
8. januar 2026
Svar fra Closomat
Thanks for reaching out. We are sorry that your toilet isn't meeting your needs as we pride ourselves on providing the very best solutions for those that need our products.
We will be in touch to discuss your specific issue.
Quick afiicient polite tookleen and…
Quick afiicient polite tookleen and tidy in his work
10. november 2025
Svar fra Closomat
Thank you so much for taking the time to share your positive feedback. We appreciate it.
Svar fra Closomat
Thank you for taking the time to share your experience. We're always pleased to hear such kind words about our staff.
I had a very polite and knowledgeable…
I had a very polite and knowledgeable interaction with the receptionist who was very courteous and nothing was too much trouble
6. januar 2026
Svar fra Closomat
Thank you so much for taking the time to share your experience. It is always great to hear how our staff have helped. The team will look forward to supporting you again in future.
The employee serviced the Closamat in a…
The employee serviced the Closamat in a professional manner
15. november 2025
Svar fra Closomat
Thank you for taking the time to share your review. We are very pleased to hear that your service went well.
Manufactured to a high standard in the uk
Closomat provide a lavatory with a wash and dry facility that is easy to use for those experiencing lowered ability. Easy to operate elbow flushes. Ours was installed by our builders but commissioned afterwards by Closomat to ensure proper safe installation. The pre Sales team were very helpful and gave advice and prices when asked. No pushy sales pitch, just honest advice when needed to a family feeling the effects of recent life changes.
11. desember 2025
Svar fra Closomat
Thank you for taking the time to leave such a considered review. We’re glad to hear the installation process went well and that our team could offer clear, practical guidance during an important time for your family.
My loo is in aworst state than before…
My loo is in aworst state than before the engineer came,, the outer casing on the back of the loo and under, aren’t secure.
I can’t remember the exact date because the engineer kept arriving before my carer, despite your office requesting later appointments.
8. oktober 2025
Svar fra Closomat
Thank you for highlighting these points.
It seems we have fallen short of our usual high standards in this occasion and we apologise whole heartedly.
We will be in touch to resolve the issue.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.